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LivePerson Automotive (formerly Contact At Once!)

Consumer Messaging Platform

 Rate Product
Star Rating Distribution:
81
32
22
7
1
Rating by Job Title:

Contact Info

Do you work for LivePerson Automotive (formerly Contact At Once!)? Claim your company page now!

About the Product

LivePerson's Messaging Platform helps you connect with consumers from your website, OEM sites, Facebook Messenger/Marketplace, Google My Business, Apple Business Chat, Autotrader and other Automotive 3rd party sites. Our Live Advisors and chat bots (as desired) will provide 24/7 backup as needed. The result is an excellent experience, from first impression to a lifelong relationship.

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Last edited by Erin Mueller on March 6th

Product Summary

Star Rating Distribution:
81
32
22
7
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Very professional in the handling of the chat and text.
Reviewed by Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: They do a great job getting information and handling the customers.

Cons:

Not professional.
Reviewed by an Internet Director Last Week
Recommended: NO
✅ Verified Rating

Pros:

Cons: Didn't work well for us. We didn't get many referrals.

Great Chat
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: We really like the chat tool from this product!

Cons:

User Friendly
Reviewed by a BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Haven't had any problems with them.

Cons:

Works great!
Reviewed by a Vendor Account Manager May 29th
Recommended: YES
✅ Verified Rating

Pros: We like how the tool works.

Cons:

Their new format is good!
Reviewed by a BDC Manager April 25th
Recommended: YES
✅ Verified Rating

Pros: They do a good job but it isn't easy to jump on a call

Cons:

Very professional and efficient. Text and chat.
Reviewed by a Dealer Professional April 22nd
Recommended: YES
✅ Verified Rating

Pros: Live person, very professional, fast information.

Cons:

It's an OK chat.
Reviewed by a Salesperson March 25th
Recommended: YES
✅ Verified Rating

Pros: Isn't as good as it used to be. Not many good leads.

Cons:

Seems like they quit updating.
Reviewed by a Marketing Director March 21st
Recommended: NO
✅ Verified Rating

Pros: In the past it worked well.

Cons: We need more action from our chat.

Partners with Drive Centric and we are very happy with the results.
Reviewed by a Salesperson March 13th
Recommended: YES
✅ Verified Rating

Pros: Easy access for information. Reps are available.

Cons:


Contact Info

Do you work for LivePerson Automotive (formerly Contact At Once!)? Claim your company page now!

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