Pros: Information is sent quickly. Great responses.
Pros: Good information and followups are easy.
Pros: Texting is better than chat for solid info.
Cons: Sometimes we can't reach the rep who took the call. it's confusing.
Pros: Good product and we get many messages.
Pros: When it 's working, it's ok. They need improvements.
Cons: Hard to click for access. Customers give up.
Pros: Wish we could have in house calls received.
Cons: They don't seem to be knowledgeable.
Pros: Customers and employees both like this tool. Easy to use and easy to navigate!
Pros: Good value for the price. Least expensive chat tool available. Rating a 3 as we just started using them.
Pros: Great conversations that sell cars for us.
Pros: Good information. The texting is a hit!
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