Cons: They were brutal, they didn't focus on just automotive and their customer service was down.
Pros: It integrates well with our phone so we can bring it to our mobile phones.
Cons: Our staff has difficulty using it.
Pros: Pros: Our rep Reid Traylor is excellent! We enjoy using the text feature to interact with our customers. It is very easy to pull up active conversations that you've previously had.
Cons: Cons: The customer has to reply to the first text in order to have any communication with them.
Pros: It is easy for everyone to use, good reporting, I can watch the back end to see what people are doing.
Pros: It works all the time, very reliable.
Cons: The platform is a bit dated. They could use an upgrade.
Pros: Support is great. Reid is always available with ideas.
Pros: Awesome team! Maurisa Raven and Jason Brown give our group stellar service.
Cons: I'd love to see a more responsive, customizable platform, but overall a good product with a great team to support it.
Pros: This chat is great theres no issues and I would recommend this to everyone
Pros: I use this a lot in my day to day job. It's really good.
Pros: I'd give them a 3.5. We get some good leads
Cons: They could use some improvement, it could be easier to use.
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