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LivePerson's Messaging Platform helps you connect with consumers from your website, OEM sites, Facebook Messenger/Marketplace, Google My Business, Apple Business Chat, Autotrader and other Automotive 3rd party sites. Our Live Advisors and chat bots (as desired) will provide 24/7 backup as needed. The result is an excellent experience, from first impression to a lifelong relationship.
No car was ever serviced without a conversation.
And car owners today prefer those conversations to be text.
Our DMS integrated and automated cloud based Service Messaging Solution will increase your service revenue and improve productivity with text based communication to confirm appointments, approve incremental work and rate the service. Send pictures and videos to improve communication with customers from appointment to mobile pay check-out. No downloads, updates, time outs, or login/out. All conversations are date stamped, stored and easily retrieved.