I live and breathe customer service! My number one goal will always be to bridge the gap between a business and it's customers. In my time at AllCall, I've had the opportunity to spend time working in each department, which has given me an insight into the inner workings of BDC operation. I wear many hats when it comes to my job description, but my focus throughout remains the same: quality. Whether it be quality customer care, or quality reporting, the AllCall team is dedicated to giving 100%, 100% of the time.