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From: Jared Hamilton
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Corey Rinehimer

Corey Rinehimer Sr. Product Mgr.

Exclusive Blog Posts

social media ads.....what works?

social media ads.....what works?

 Lets talk a little about social media. The dealership that I have worked at has always focused on Facebook in this area. We would do a dail…

3 Proven Marketing Strategies for Small Businesses

3 Proven Marketing Strategies for Small Businesses

One of the most important things that small businesses need is a marketing strategy that is affordable and produces a high return on investment. There are …

Be More Than A Salesperson

Be More Than A Salesperson

Ease the anxiety and create an experience that is stress-free, encouraging and hopefully ends with sending them home in a new set of wheels. Leverage the …

Car Sales Advice For New Salespeople

Car Sales Advice For New Salespeople

When I started selling cars five and a half years ago there were 3 pieces of advice given to me that have helped me succeed in this business. I want to sha…

5 Avoidable Ways that Car Dealerships Can Reduce Staff or Customer Injuries and Liability

5 Avoidable Ways that Car Dealerships Can Reduce Staff or Customer Injuries and Liability

The National Automotive Dealer Association (NADA) data for 2016, revealed that there are 16,708 franchised dealerships in the United States, who sold a rec…

Mobile SOS: Flash Intros and Traffic Lights Don’t Mix

 Focus your mobile website content for on-the-go shoppers

 

One of the biggest industry myths today is that is a dealer’s mobile website should mirror their desktop website.

The myth that all content is good content stems from our experience with desktop websites – we are accustomed to the fact that consumers who visit the desktop website can be at various stages of the purchase funnel and have the ability to quickly cross-shop competitor dealerships. Because of these consumer characteristics, we are compelled to provide additional information about the dealership and its many profit centers – trying to meet all needs of all customers.

Dealers who bust this myth will present a cleaner, easier to use experience to their customers, which will result in less confusion and frustration, and more quality contacts.

Low-Funnel Love: Focused Mobile Content Lures Serious Shoppers

Mobile users are typically very low funnel – consumers who want to connect with the dealer, quickly.  These consumers are on the way to the dealer, need to make a service appointment, or they may be standing on the lot wanting to see pricing and incentives on a particular car. 

Dealer mobile websites should be designed to allow the on-the-go consumer to quickly connect with the dealer – and, at Cobalt, we see high conversion rates as a result. Our Cobalt business intelligence shows:

  • 1 in 5 visitors show intent to convert – Clicking to Call, Getting Turn by Turn Directions
  • 2/3 of the phone call events are related to service

The moral of the story? If you don’t have a mobile site yet, get one.  Over 10% of traffic is coming from mobile now and it will continue to grow rapidly. 

If you have a mobile site, make sure it is focused.  Decide what really needs to be there, and organize accordingly.  

Lastly, remember that mobile websites are not mobile-optimized versions of your desktop site.  They are conversion machines, and need to be finely tuned.  Don’t weigh them down with things that will distract or worse, keep the consumer from finding what they need. 

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