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From: Jared Hamilton
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Corey Rinehimer

Corey Rinehimer Sr. Product Mgr.

Exclusive Blog Posts

5 Reasons You Should Seek Out Consumer Generated Content

5 Reasons You Should Seek Out Consumer Generated Content

It may seem like a good idea to always be the one writing about your dealership, but in reality consumer-generated content is as important, if not more so,…

DealerRater Reviews now Available on Cars.com

DealerRater Reviews now Available on Cars.com

DealerRater pushed a press release today that they have pushed reviews to the Cars.com Platform. According to the press release, this is about three millio…

Why Should You Attend NADA 2017

Why Should You Attend NADA 2017

As you investigate the possibility of attending NADA in New Orleans this year, you might be questioning the benefits of attending. It’s possible that…

The Most Wonderful Time of Year for Luxury

The Most Wonderful Time of Year for Luxury

It’s that time of year again: lights line the houses, the air is brisk, and luxury manufacturers are trying to make sure their vehicles are the best …

The Recruiter: Episode 4- People Use Google to Find Jobs

The Recruiter: Episode 4- People Use Google to Find Jobs

How to title your help wanted ad so it gets found on the internet. Please use Google in their job search. Use what people call themselves on their resu…

Mobile SOS: Flash Intros and Traffic Lights Don’t Mix

 Focus your mobile website content for on-the-go shoppers

 

One of the biggest industry myths today is that is a dealer’s mobile website should mirror their desktop website.

The myth that all content is good content stems from our experience with desktop websites – we are accustomed to the fact that consumers who visit the desktop website can be at various stages of the purchase funnel and have the ability to quickly cross-shop competitor dealerships. Because of these consumer characteristics, we are compelled to provide additional information about the dealership and its many profit centers – trying to meet all needs of all customers.

Dealers who bust this myth will present a cleaner, easier to use experience to their customers, which will result in less confusion and frustration, and more quality contacts.

Low-Funnel Love: Focused Mobile Content Lures Serious Shoppers

Mobile users are typically very low funnel – consumers who want to connect with the dealer, quickly.  These consumers are on the way to the dealer, need to make a service appointment, or they may be standing on the lot wanting to see pricing and incentives on a particular car. 

Dealer mobile websites should be designed to allow the on-the-go consumer to quickly connect with the dealer – and, at Cobalt, we see high conversion rates as a result. Our Cobalt business intelligence shows:

  • 1 in 5 visitors show intent to convert – Clicking to Call, Getting Turn by Turn Directions
  • 2/3 of the phone call events are related to service

The moral of the story? If you don’t have a mobile site yet, get one.  Over 10% of traffic is coming from mobile now and it will continue to grow rapidly. 

If you have a mobile site, make sure it is focused.  Decide what really needs to be there, and organize accordingly.  

Lastly, remember that mobile websites are not mobile-optimized versions of your desktop site.  They are conversion machines, and need to be finely tuned.  Don’t weigh them down with things that will distract or worse, keep the consumer from finding what they need. 

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