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Craig Polito

Craig Polito President

Profile

Name: Craig Polito
Title: President
Company: Acp Consulting Group
Phone: Private
Location: Private , Private
Summary:
What I do:  I help automotive dealers and OEMs Develop Sales and Service Business Development Centers that deliver results and turn around underperforming BDCs  I customize, redesign or enhance your existing CRM system.  I design and facilitate management coaching, phone skills training, employee engagement and “train-the-trainer” programs to drive major sales growth and superior customer service ratings. What else: I have been a keynote speaker along with senior Toyota executives at Regional dealer meetings in the Kansas City, Chicago, Cincinnati and New York Regions. My custom curriculum has been certified as part of Toyota’s University where salespeople and managers throughout the network receive ongoing learning credits toward sales certification.

Recent Activity

Blog Posts

SureSale Certified Increases Used Vehicle Sales and Turn Rates for North Carolina Dealership

SureSale Certified Increases Used Vehicle Sales and Turn Rates for North Carolina Dealership

New case study shows how Reed-Lallier Chevrolet leveraged this one-of-a-kind CPO program to increase used vehicle sales 30% YOY as local market saw decli…

Stop being lead-centric. It’s about the customer experience.

Stop being lead-centric. It’s about the customer experience.

Today’s customers expect and demand an amazing customer experience. The dealership with the right vehicle and the best experience will ultimately win…

Kelley Blue Book Eases Car-Buying Process with Instant Cash Offer Tool Enhancements

Kelley Blue Book Eases Car-Buying Process with Instant Cash Offer Tool Enhancements

Improved Consumer Experience Increases Transparency, Efficiency IRVINE, Calif., September 18, 2019 – Kelley Blue Book is making the trade-in and …

Ways in Which Automotive Dealer Management System Helps Boost Profits and Minimize Expenses

Ways in Which Automotive Dealer Management System Helps Boost Profits and Minimize Expenses

Although most of the industries of today are transforming digitally, some skeptics do exist when it comes to investing in an automotive dealership manageme…

The secret of effective Japanese human resource management

The secret of effective Japanese human resource management

Human resource management is critical to the success of your business. And it seems that Japanese businesses understand the importance of this most. Be…

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