Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Craig Polito

Craig Polito President

Profile

Name: Craig Polito
Title: President
Company: Acp Consulting Group
Phone: Private
Location: Private , Private
Summary:
What I do:  I help automotive dealers and OEMs Develop Sales and Service Business Development Centers that deliver results and turn around underperforming BDCs  I customize, redesign or enhance your existing CRM system.  I design and facilitate management coaching, phone skills training, employee engagement and “train-the-trainer” programs to drive major sales growth and superior customer service ratings. What else: I have been a keynote speaker along with senior Toyota executives at Regional dealer meetings in the Kansas City, Chicago, Cincinnati and New York Regions. My custom curriculum has been certified as part of Toyota’s University where salespeople and managers throughout the network receive ongoing learning credits toward sales certification.

Recent Activity

Blog Posts

Do you suffer from Conversational Narcissism?

Do you suffer from Conversational Narcissism?

I know the title sounds like an ad for a clinical trial, but what I’m referring to is a problem that runs rampant in dealerships. If not checked, it …

How a Simple Analog Device Inspired a Digital Powerhouse

How a Simple Analog Device Inspired a Digital Powerhouse

Kevin Systrom, one of the co-founders of Instagram attributes the creation of the powerhouse Photo Application and social network to a particular yet simpl…

The Super Simple Idea for Additional Sales Opportunities

The Super Simple Idea for Additional Sales Opportunities

Happy customers, happy sales teams, happy dealers I will keep this brief, (I hear ya sayin …”YEAH RIGHT!”) in fact I will likely stru…

Why Do We Make it So Hard to Pay A Repair Order?

Why Do We Make it So Hard to Pay A Repair Order?

Working on the dealer level, we know firsthand how difficult it can be as a "customer" to pay our repair order or get our own vehicles' statu…

10 Ways to Improve Your Online Presence

10 Ways to Improve Your Online Presence

Connecting with your customers on social media, responding to comments on social media and leveraging features on social sites such as Facebook Marketplace…

 Unlock all of the community & features  Join Now