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Craig Polito

Craig Polito President

Profile

Name: Craig Polito
Title: President
Company: Acp Consulting Group
Phone: Private
Location: Private , Private
Summary:
What I do:  I help automotive dealers and OEMs Develop Sales and Service Business Development Centers that deliver results and turn around underperforming BDCs  I customize, redesign or enhance your existing CRM system.  I design and facilitate management coaching, phone skills training, employee engagement and “train-the-trainer” programs to drive major sales growth and superior customer service ratings. What else: I have been a keynote speaker along with senior Toyota executives at Regional dealer meetings in the Kansas City, Chicago, Cincinnati and New York Regions. My custom curriculum has been certified as part of Toyota’s University where salespeople and managers throughout the network receive ongoing learning credits toward sales certification.

Recent Activity

Blog Posts

The Value of a Better Buying Experience

The Value of a Better Buying Experience

    We met with Steve Roessler, Vice President of Sales at DriveCentric, at NADA 2020 to discuss how dealerships can nail their customer experience…

Managing Remotely: the Daily Check-in

Managing Remotely: the Daily Check-in

In the last post of this series, we talked about the necessity of determining the activities that will get you the results when you have a team working rem…

Put Your Marketing Focus on Fixed Ops

Put Your Marketing Focus on Fixed Ops

March 2020 felt like the longest decade in modern history, didn’t it? In the automotive industry, dealerships in most states have gone from flour…

The Gig Economy - Connecting The Dots Correctly

The Gig Economy - Connecting The Dots Correctly

The Automotive Industry is already in The Right Position, both financially and logistically to shift into the Gig Economy! We can create a new standard and…

2020 is Going to Be About Efficiency

2020 is Going to Be About Efficiency

  We sat down with David Steinberg, CEO and founder of Foureyes, to discuss where automotive is headed and what we can do to improve in 2020. &ld…

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