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Craig Rusin

Craig Rusin Client Advisor

Profile

Name: Craig Rusin
Title: Client Advisor
Company: Chapman BMW on Camelback
Phone: Private
Location: Private , Private
Summary:
I have been in the automotive field for over 25 years-and have been a customer many times! I learned early on that Excellence in Customer Service is the most important attribute in all industries. I believe if you treat others the way you want to be treat

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Blog Posts

Facebook F8 Announcement

Facebook F8 Announcement

The Facebook we're all familiar with was hardly the company present on April 19th at the company's annual developer co…

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

One of the keys to making a profit is the upsell. If you want to claim a heftier commission, upselling is a necessity. However, upselling is an art that sa…

Most Valuable Insight Finalist - Jim Roach

Most Valuable Insight Finalist - Jim Roach

Using Artificial Intelligence to Prioritize Customer Engagement If only one salesman came to work today, what is the first opportunity he should act upo…

Stop Looking at CRM Lead Duplication Negatively

Stop Looking at CRM Lead Duplication Negatively

During some recent conversations, I’ve discovered that dealerships continue to mistakenly perceive CRM lead duplication badly. I strongly believe we …

Presidential election provides insights to more effective car selling

Presidential election provides insights to more effective car selling

Technology Alone Isn't the Holy Grail Donald Trump’s election proves that state-of-the-art technology, by itself, doesn’t provide all the …

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