Pros: Easy for customers to use and results are good.
Pros: ok product
Cons: Talking Head is old technology. Can use an update. Too many steps. There are better solutions out there. We are actively looking for a better solution.
Pros: System works but it can be too slow.
Pros: This product is pretty straight forward.
Cons: The process could be simpler. I dont like that you have to select a certain vehicle while applying. The video is cheesy.
Pros: It is pretty straight forward. I don't have any improvements.
Pros: We get a decent amount of people who click on CreditMiner. Is a great lead tool
Pros: Good tool and lead source at our dealership
Pros: Really helps us know where we are at with our customers without a hard credit pull, so we know how to work them on the lot.
Pros: Talking head converts higher. Customers are comfortable being walked through the application process step-by-step.
Cons: Every time we log in, we need to get a confirmation code. We have to sign out of Reynolds and go to our email to get the code, sign back in and log in. Everyone hates it across our 6 dealerships. I know its for security but we wish Creditminer would get rid of this.
Pros: High converting tool. Gives customers the confidence to apply without a hard credit pull. #1 Selling point. Provides great leads.
Cons: Information through credit brackets is lacking. Cannot see information on below 550 credit scores or lower.
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