A BUSINESS INTELLIGENCE TOOL FOR YOUR DEALERSHIP CRMSuite completely transforms conventional CRM thinking by pairing ease-of-use functionality with cutting edge technology, giving your dealership a competitive edge. Through the use of artificial intelligence & social media, CRMSuite becomes a business intelligence tool, providing an intuitive smart technology that eliminates traditional action plans & lineated work flows. Rather than guess, CRMSuite knows when your customers are available & how to contact them. Knowing when & how makes your salespeople’s contact attempts much more effective & increases their connectivity with your customers. CRMSuite, delivering the "when and how", & providing your managers the data to find more car deals.
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Pros: The old iMagic lab CRM was just fine, this one is tough to use.
Cons: There is no skate protection and no way to make an action plan. It lacks a lot of basic features and functions that are on basically every CRM. Not worth it!
Pros: I really like this CRM, it works great! It is easy to learn and get into.
Cons: On occasion the program can be a bit slow and customer service is not as goo as it could be.
Pros: I have been using these guys for quite a while, the software was a bit outdated but still worked well.
Cons: Once product was updated, it did not work nearly as well. Lots of bugs. Product support has also been difficult.
Pros: They are very helpful. When we call them, they are quick to answer and help us resolve problems. Their product's services meets our needs.
Cons: If I have a lead that I don't know the answer to, I can’t cycle through it. I have to answer it which takes time.
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