Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
Need a culture-first approach to deliver the best first impression for your dealership? Crossroads will deliver a WOW experience to your online and mobile audiences 24/7 via your very own certified team of Customer Concierge. Don't just chat...deliver WOW. Come see how.
Crossroads Encore: Where Retention meets ROI
ENCORE offers a Concierge-class, data driven solution to keep your current customers engaged after the initial point of sale. Our proprietary data solution produces daily marketing and outbound campaigns for you to retain clients for life.
Whether it’s a regularly scheduled oil change, next service appointment, or major service, or a myriad of other contexts, ENCORE will find all your current opportunities that are NOT being reached and engage them. Encore will identify, target, and convert these opportunities into RO’s using a tailored plan to compliment (not complicate) your existing people and process.
As a Crossroads Partner you will have an advantage with your Crossroads Concierge team- our virtual staff to fill gaps and make calls.
The best part is we measure results (RO's and GP$), report on where we are driving the business and where the next opportunities are. It's a program that's focused and builds momentum.
Contact us to