Pros: Customer service is second to none. Any questions or concerns are answered almost immediately. The partnership of our website and Google AdWords account has driven a large increase in leads YOY. I speak with our website rep Jessica and our AdWords rep Rene weekly. We are always strategist together on best practices and how to continue increasing leads.

Cons: I would like to see more products available for SEO.

Pros: I work with Callie Cernauskas and she has been very helpful in managing our SEM/PPC campaigns. Callie is flexible and helpful in setting up and adjusting campaigns when needed. Easy to work with

Cons: Would like to see newsletter or updates on what DEP is doing to stay current with AdWords changes.

Pros: Steven Daverns and Gino Cipperoni were my sales representatives and they were informative and consultative. They worked with us instead of just trying to sell us. I sincerely appreciated that because I feel like we have a strong platform within a heavily competitive Acura market. Dave Page has a great team all around. Looked for a long term partner and feel like we have one. Monica Mueller is very smart and excellent at our SEM/PPC, and SEO campaigns. Cortney Delegan did a wonderful job as my launch coordinator. She always called me back and helped in the setup. Although, we launched at the same time as the global internet hacking scandal (before the presidential election), Cortney and Steven were simply amazing in always communicating with me. Jessica Raczic is my account manager and she makes me feel like I am her only client. Yes some of the other groups like Dealer Inspire, Dealer Fire, Dealer on might have a cleaner look, but I feel that DEP has the best auto retail format.

Cons: None. Better inventory hosting.

Pros: excellent communication, also willing to change program instantly, great performance

Cons: none

Pros: Callie is easy to work with takes care of all situations

Cons: none

Pros: Constantly adjusting words, budgets, as well as campaigns. Always available to answer questions. Completely trust worthy company.

Cons: Not all products that are offered are functional unless you have them as your website provider, but that would make sense, hence the 5 Star Rating

Pros: Our rep, Callie Cernauskas, is very responsive, knowledgeable, and helpful. The AMMP takes me about half the time to do web updates as our other site managers

Cons: None I can think of.

Pros: Nearly 8 months in to our partnership with Dealer eProcess, we continue to be very pleased with the results we're getting from them. Unlike many dealers who 'set-it-and-forget-it', we micro-manage our SEM/PPC. Our Marketing Specialist is one of the best I have ever worked with. She is very accessible and responsive.I recommend DEP's AMMP team to anyone looking for a quality SEM partner.

Cons:

Pros: Great input from the Vendor and our rep Callie. Have a monthly call to review results that is extremely valuable to me to see how how strategy is performing and what changes we need to make.

Cons: None

Pros: Pros: -Huge edge when it comes to SEM/PPC, very on top of campaigns! -They are good with working with dealer to make things happen! -Our rep is the bomb.com !!!! She rocks!!!! She should be the president of PPC for the world! -Jake L.

Cons: NONE