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Dealer eProcess

Dealer eProcess Responsive Websites

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Star Rating Distribution:
51
3
1
1
2
Rating by Job Title:

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About the Product

Dealer eProcess web design is known for its custom innovative work and NON TEMPLATE 2nd Generation Responsive Dealer Websites (RESS). Dealers have a choice with our product. Dealer eProcess is proud to be the recipients of the most glorified awards in the auto industry. Dealerships looking to adapt to changes in their marketplace and incorporate better solutions should take a hard look at the solutions being provided by Dealer e Process, a leading website provider in the United States, Canada, Mexico & Holland. Dealer eProcess Wins DrivingSales.com Highest Rated Website Provider for 2010, 2011, 2012, and 2013. Top Rated 2014 & 2015.

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Last edited by Nobody on Dec 28, 2016

Product Summary

Product Overview
Dealer eProcess Responsive Websites Product Overview

.overview .snapshot table { display: inline-table; } .overview .snapshot table tr td { border: none; } table.tabresponsive td.tabrestd { float: left; text-align: left; width: 50%; } table.tabres...

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Star Rating Distribution:
51
3
1
1
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Our webpage is exactly how we want it!
Reviewed by a Marketing Director Dec 22, 2016
Recommended: YES
✅ Verified Rating

Pros: They were there fro us from day one and are still there for whatever we need with our website! Its very easy to navigate and keeping it updated is quick and easy.

Cons: Not yet

Dealer E Process and Emily Krotiak have been great to work with and solve problems quickly
Reviewed by a Marketing Director Dec 21, 2016
Recommended: YES
✅ Verified Rating

Pros: Very efficient and very informational

Cons: there aren't any cons to mention

Great product.
Reviewed by a Dealer Professional Dec 8, 2016
Recommended: YES
✅ Verified Rating

Pros: The websites are easy to change and the dashboard is easy to navigate. Juliet Dreier is the main reason I am giving 5 stars. Anytime I have ever needed help she responds promptly and fixes the problem extremely fast. I use 2 other website providers and their customer service is nothing compared to Juliet.

Cons:

The multiple websites that have been done through them have been great.
Reviewed by a Marketing Director Dec 8, 2016
Recommended: YES
✅ Verified Rating

Pros: They have always been great with us, Have helped us through any issues and have helped us create and maintain some great websites.

Cons: No cons

If you want a WOW experience in a website provider - look no further.
Reviewed by a Marketing Director Dec 8, 2016
Recommended: YES
✅ Verified Rating

Pros: I have worked for a large number of dealerships both corporately owned and private, and also have extensive experience in corporate America working for companies such as Sony, Google, and IBM. The one quality I have come to realize that is more valuable both to the customer and to the organization itself - is the caliber of people they hire. The right people make all the difference and the wrong people put you out of business. Three DEP employees who have consistently provided me with a stellar experience are Nicole DeMet, Kim Koenig, and Andrea Ward. If you would like to know more please feel free to contact me.

Cons:

Very good site and support
Reviewed by a General Manager Nov 18, 2016
Recommended: YES
✅ Verified Rating

Pros: Support, Customization, look, follow up

Cons: none as of now

They know what they are doing.
Reviewed by an Internet Salesperson Sep 17, 2016
Recommended: YES
✅ Verified Rating

Pros: My issues are always addressed, and I know exactly what is going on because my Rep, Carlos Aguinaga, keeps me in the loop by always CC'ing me in the emails. Always receive excellent customer support even if I have to call the support line. Carlos even follows up with me if someone else picked up the issue since I couldn't reach him by phone. He is usually always available and even takes my calls when he is out the office and walks me through on doing what it is that I need to get done. The responsive websites they offer are great and the layout of the VDPs is so well organized.

Cons: No android app to manipulate prices and set specials on the fly.

Left hanging with unfilled commitments
Reviewed by a Group Executive Sep 6, 2016
Recommended: NO
✅ Verified Rating

Pros: They try to supply analytics, their dashboard is OK to mediocre.

Cons: Tech support is non responsive to repeated emails. They do not meet contract commitments. They sell a bill of goods they cannot fulfill. Rude and defensive when called on issues instead of inquisitive and helpful.

The conversion rate is really good. The VDP's are second to none
Reviewed by a General Manager Aug 24, 2016
Recommended: YES
✅ Verified Rating

Pros: Our performance manager Carlos Aguinaga and my Launch coordinator Cortney Delegan are absolutely the best.

Cons: NONE

Very user-friendly
Reviewed by Salesperson Aug 19, 2016
Recommended: YES
✅ Verified Rating

Pros: User friendly. Customers can find the car they want quickly.

Cons: Needs to clean up the images/imaging a little.


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