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Dealer eProcess

Dealer eProcess Responsive Websites

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Star Rating Distribution:
103
7
3
1
2
Rating by Job Title:

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About the Product

Dealer eProcess web design is known for its custom innovative work and NON TEMPLATE 2nd Generation Responsive Dealer Websites (RESS). Dealers have a choice with our product. Dealer eProcess is proud to be the recipients of the most glorified awards in the auto industry. Dealerships looking to adapt to changes in their marketplace and incorporate better solutions should take a hard look at the solutions being provided by Dealer e Process, a leading website provider in the United States, Canada, Mexico & Holland. Dealer eProcess Wins DrivingSales.com Highest Rated Website Provider for 2010, 2011, 2012, and 2013. Top Rated 2014 & 2015.

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Last edited by Nobody on Dec 28, 2016

Product Summary

Product Overview
Dealer eProcess Responsive Websites Product Overview

.overview .snapshot table { display: inline-table; } .overview .snapshot table tr td { border: none; } table.tabresponsive td.tabrestd { float: left; text-align: left; width: 50%; } table.tabres...

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Star Rating Distribution:
103
7
3
1
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

In one word Excellence!
Reviewed by an Owner 3 days ago
Recommended: YES
✅ Verified Rating

Pros: Each step of the way from the first contact to design to launch and now with maintenance and support, every person at DEP has delivered the most excellent customer service I have ever experienced. If they don't have an answer for your question, or a solution for your problem, just give them a minute and they will deliver! Mike Peters (and the entire launch team), Mara Calvello, Emily Green you guys have been great. Heidi Kaspars, you have been so very helpful in guiding us through best practice, suggesting ideas and continuing to be so encouraging. Rick Maldonado, not enough words to say thank you for fixing every problem I throw at you, for being patient with my lack of tech savvy, and for your lightning speed response time to every issue I bring to you. Can I say more? I highly recommend DEP!

Cons: Being a small mom/pop dealership, I was a bit intimidated by the "teams" of people that were available to help design and launch our site. However, once we were into the process, it became easier as the project progressed.

We love our website!
Reviewed by a General Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: We have never had any issues with dealer eProcess. Our website loads quickly, is easy to navigate, and is great overall!

Cons:

Love our Website!
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: I have 2 dealerships. One with Dealer Inspire and one without. We are switching the other on to Dealer Inspire. We like the look and the east of use!

Cons:

Kim is the BEST rep!
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: i cannot say enough good things about the responsiveness of our account rep, Kim Koenig. If I call or email she is ON IT!! Just about everyone I have encountered has been extremely helpful and all have had respect for my time (Which we all know in the car biz, there is never enough time) We have asked for several changes over the almost 2 yrs we have been with DealerE and they have worked with us to grant our requests or get as close as possible to. We have received many compliments on how clean our site is and how easy it is to navigate. They have several ancillary products that they offer-some we have used and some we are thinking about using in the future. Customer Service requests are handled quickly and you are kept in the loop the whole time an issue is being worked on. Not a problem recommending this company.

Cons: There are a few limitations in programming, but I feel like it is just a matter of time before they will be able to do all the things we want.

Great Product
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: We've never had an issue, and don't plan on looking elsewhere. Our website is organized, easy to navigate, and always loads quickly!

Cons:

One of the best vendors we've ever worked with. First-rate product and support team.
Reviewed by a General Manager June 10th
Recommended: YES
✅ Verified Rating

Pros: Responsive team (Carlos Aguinaga!) Friendly team Technical and marketing expertise Creative design expertise Site load time Site flexibility Site look and feel Ease of use (content changes, page additions, etc)

Cons: N/A

Customer Service is GREAT!!
Reviewed by a Marketing Director June 7th
Recommended: YES
✅ Verified Rating

Pros: If I have a problem, they fix it! user friendly too!

Cons:

Great Customer Service!
Reviewed by a Salesperson June 2nd
Recommended: YES
✅ Verified Rating

Pros: They always take care of us! This is a creative way to market our inventory!

Cons:

Great customer service, Website looks great
Reviewed by a General Manager May 31st
Recommended: YES
✅ Verified Rating

Pros: Customer Service is second to none. My account manager is ALWAYS available to assist. I can remember a Sunday where we had some serious DNS pointing issues. He jumped right in and handled and made sure I was good! I can't say the other web provider with a .com would even give me a cell number to call. I also must say our other rep is also top notch!! Haven't met anyone there I don't like. I love the way the site looks on any device. DEP has some great tools too, I'd recommend (I mean I recommend) them to anyone!!

Cons: Cons? Nope... Just pros!

DEP is the bomb! They are progressive and reponsive LITERALLY! (service and websites)
Reviewed by a General Manager May 26th
Recommended: YES
✅ Verified Rating

Pros: Customer Service is second to none. Sam Vukas, my account manager is ALWAYS available to assist. I can remember a Sunday where we had some serious DNS pointing issues. He jumped right in and handled and made sure I was good! I can't say the other web provider with a .com would even give me a cell number to call. I also must say Maria is also top notch!! Haven't met anyone there I don't like. I love the way the site looks on any device. DEP has some great tools too, I'd recommend (I mean I recommend) them to anyone!!

Cons: Cons? Nope... Just pros!


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