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Dealer eProcess

DEP Responsive Websites

 Rate Product
Star Rating Distribution:
42
2
0
0
0
Rating by Job Title:

Contact Info

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About the Product

Dealer eProcess web design is known for its custom innovative work and NON TEMPLATE 3rd Generation Responsive Dealer Websites (RESS). Dealers have a choice with our product. Dealer eProcess is proud to be the recipients of the most glorified awards in the auto industry. Dealerships looking to adapt to changes in their marketplace and incorporate better solutions should take a hard look at the solutions being provided by Dealer e Process, a leading website provider in the United States, Canada, Mexico & Holland. Dealer eProcess Wins DrivingSales.com Highest Rated Website Provider for 2010, 2011, 2012, and 2013. Top Rated 2014, 2015, & 2016.

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Last edited by Dave Page on Feb 27, 2018

Product Summary

Star Rating Distribution:
42
2
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

My Rep Maria Espinoza, is a pleasure to work with. She is 1 of the reasons I am a customer
Reviewed by a Marketing Director 6 days ago
Recommended: YES
✅ Verified Rating

Pros: Enjoy the interaction , Maria is very good at helping me handle my account with Dealer eProcess. Love this website and my total experience with them .

Cons: NON

A great company with even better employees
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: I have been working with DEP for almost two years now. I am very happy with the product, but the best part is our account rep. Kristin Greco is amazing. Of course every dealership is always trying to improve and looking at new products, but I have been adamant with our management about staying with DEP because of Kristin Greco. She is awesome and by far the best, most responsive account rep I work with. I never have to remind her about things. If I ask her to do something for our site, it is done same day. I can't say enough good things about her. I just dread the day she is promoted and I have to work with someone else. Trust me. If you are signing on with DEP, ask for Kristin. You will be happy you did!

Cons: The website as a whole could use some upgrades in certain areas, but I have zero complaints about Kristin Greco. Literally none, which is what this review is about. She is the best!

Responsive, professional and fun
Reviewed by a BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: They build a quality site, and as a google partner, it loads faster than the other sites and has higher SEO rankings. Jason Parker was fantastic initially getting us set up, he gave me a REALdemo of the sites. A first hand look into the back end tool and everything. No fancy slide show, just facts and a user friendly interface. Ryan Hayden has been great with setting up my internet advertising across all platforms, and my account executive, Jill Noonan has been on top of everything. If I have an idea to expand our site, she has it done ASAP. Highly recommended

Cons:

Great customer service
Reviewed by a Sales Manager February 19th
Recommended: YES
✅ Verified Rating

Pros: Good communication! Specially my rep, Daniela Karl always answer the call and get on top of the problem and resolve the problems right away

Cons:

Efficient website provider, Our rep Daniela is awesome!
Reviewed by a Dealer Professional February 19th
Recommended: YES
✅ Verified Rating

Pros: Simple and easy to use back end tool. Rep is great, accessible analyics

Cons: Back end tool can be buggy at times.

Joelle Suda is the best Account Executive i have worked with.
Reviewed by a Marketing Director February 12th
Recommended: YES
✅ Verified Rating

Pros: This product is only as good as the support that you get. Many days you can get pulled in many directions at the dealership and with Joelle's help she ensures everything is completed as soon as possible. Quick Responses, Very Helpful and expert in her field.

Cons: Reporting overall can improve.

Dealer eProcess offers superior customer service and follow up. Andrea Veltri is amazing.
Reviewed by a General Sales Manager February 4th
Recommended: YES
✅ Verified Rating

Pros: For two years, their follow-up impressed me. Then I saw the product and all the value-add and potential conversions that we could get for less. I made the switch and excited to see how it performs. Andrea and her team made it hard to say no. Her professionalism made me wish I could hire her to add to our team!

Cons: None yet!

Our previous provider was CDK. Need I say more. Not very robust. Support, so-so at best.
Reviewed by a General Manager January 28th
Recommended: YES
✅ Verified Rating

Pros: In the current digital world, not many positive things to say.

Cons: Support was not punctual. Options or ideas for improvement were very limited.

Andrea Veltri and her Team did and exceptional job with our new site.
Reviewed by an Internet Director January 25th
Recommended: YES
✅ Verified Rating

Pros: They worked to meet all our requests for changes and customizations that we needed to provide our customers with a forward looking and very appealing website.

Cons:

Response rate from representative, and dynamic tools available.
Reviewed by an Internet Director January 15th
Recommended: YES
✅ Verified Rating

Pros: The team at DEP is very responsive and always looking to assist. I work with Ben Field and Heidi Kaspers routinely and getting in contact is never an issue. We all know our industry is rapidly changing, if we cannot communicate with our providers, we cannot keep up with the times. For these reasons I highly recommend their services. The tools they provide are up to date, and evolving, and more importantly can be implemented because communication is clear.

Cons:


Contact Info

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