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Dealer eProcess

Dealer eProcess Responsive Websites

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Star Rating Distribution:
42
4
0
0
0
Rating by Job Title:

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About the Product

Dealer eProcess web design is known for its custom innovative work and NON TEMPLATE 3rd Generation Responsive Dealer Websites (RESS). Dealers have a choice with our product. Dealer eProcess is proud to be the recipients of the most glorified awards in the auto industry. Dealerships looking to adapt to changes in their marketplace and incorporate better solutions should take a hard look at the solutions being provided by Dealer e Process, a leading website provider in the United States, Canada, Mexico & Holland. Dealer eProcess Wins DrivingSales.com Highest Rated Website Provider for 2010, 2011, 2012, and 2013. Top Rated 2014, 2015, & 2016.

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Last edited by Dave Page on Feb 27, 2018

Product Summary

Star Rating Distribution:
42
4
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Have used DEP for years.
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: We have used DEP for years and recently updated our website. We really like the look and response we get with their products. Our rep Kristin Greco is a great plus in helping us handle any issues in a timely and friendly manner.

Cons:

Responsive and proactive are the perfect descriptions.
Reviewed by an Internet Director November 11th
Recommended: YES
✅ Verified Rating

Pros: I have been working with Vivian Georgis and David Sawyer from DEP for almost a year now. In that time they have proven to us what they promised at signing. Our main concern was the lack of support we were experiencing from our previous provider. However Vivan, our Account Manager has quickly put those fears to rest. She is proactively reaching out when she has suggestions for our sites and whenever we need her she or someone from the DEP team is always available. We are experiencing a whole new level of support and which makes our day to day operations that much smoother.

Cons: The only con I have at the moment is their use of website packages over a la carte items. They do offer some a la carte add on's but their structure primarily requires a dealer to purchase certain packages.

We are happy with this website provider
Reviewed by an Internet Director November 10th
Recommended: YES
✅ Verified Rating

Pros: Excellent customer service. Very responsive. Love working with Vivian Georgis!

Cons: None at this time

Excellent Support!!
Reviewed by an Office Associate November 10th
Recommended: YES
✅ Verified Rating

Pros: Support has always been excellent! Vivian Georgis has always taken great care of us. All concerns are responded to in a very immediate manner. She is very pleasant to work with and I appreciate everything she does to keep our site running and with a high ranking in all region audits!

Cons:

I would give 6 stars if I could
Reviewed by a Sales Manager November 10th
Recommended: YES
✅ Verified Rating

Pros: Excellent Service

Cons: I had no problems at all... a website switch over during the busy season can be scary to many dealers. Steve @ Dealer eProcess worked not only with us but our SEO/Paid Search team to handle the switch over seemlessly!!

Great Support By Dealer E Process
Reviewed by an Internet Director November 10th
Recommended: YES
✅ Verified Rating

Pros: We have had great support on our two new websites ,website them selves are great up to-date with programing,design,technology.Simple navigation on the back end allows for great display on the front along with great guidance from our sales rep Joelle Suda who has helped with all the challenges working on new website ,Joelle has shown great product knowledge and customer support thanks Joelle

Cons:

Outstanding Service!!!
Reviewed by an Internet Salesperson November 7th
Recommended: YES
✅ Verified Rating

Pros: Dealer eProcess is an easy-to-use tool and makes our websites look great. Our Account Executive, Kristin Greco, is always available for us, and is quick to help us with best practices. Definitely recommend!

Cons:

Excellent Service
Reviewed by a General Sales Manager November 6th
Recommended: YES
✅ Verified Rating

Pros: Our Rep Krsitine Greco is the excellent in customer service and trouble shooting all the problems. DEP is a very professional set up providing quality services to our dealership. I would highly recommend Kristine

Cons: Dashboard needs to be improved a lot.

they have the best standard SEO around and Kristin Greco is the best to work with
Reviewed by an Internet Director November 5th
Recommended: YES
✅ Verified Rating

Pros: great SEO, knowledgeable staff including every point of contact. the best support around thanks Kristin Greco

Cons: night and weekend support isn't as strong

Excellent Service and Attention to Detail
Reviewed by an Internet Director November 5th
Recommended: YES
✅ Verified Rating

Pros: Always responds quickly. Problems are solved in an expeditious manner Options are always provided Great sense of urgency

Cons: Sometimes things slow down when other departments get invloved


Contact Info

Do you work for Dealer eProcess? Claim your company page now!

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