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Dealer eProcess

Dealer eProcess Responsive Websites

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Star Rating Distribution:
84
6
3
2
2
Rating by Job Title:

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About the Product

Dealer eProcess web design is known for its custom innovative work and NON TEMPLATE 2nd Generation Responsive Dealer Websites (RESS). Dealers have a choice with our product. Dealer eProcess is proud to be the recipients of the most glorified awards in the auto industry. Dealerships looking to adapt to changes in their marketplace and incorporate better solutions should take a hard look at the solutions being provided by Dealer e Process, a leading website provider in the United States, Canada, Mexico & Holland. Dealer eProcess Wins DrivingSales.com Highest Rated Website Provider for 2010, 2011, 2012, and 2013. Top Rated 2014 & 2015.

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Last edited by Nobody on Dec 28, 2016

Product Summary

Product Overview
Dealer eProcess Responsive Websites Product Overview

.overview .snapshot table { display: inline-table; } .overview .snapshot table tr td { border: none; } table.tabresponsive td.tabrestd { float: left; text-align: left; width: 50%; } table.tabres...

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Star Rating Distribution:
84
6
3
2
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Te best thing is their Customer service!
Reviewed by an Internet Director 5 days ago
Recommended: YES
✅ Verified Rating

Pros: It is customizable! Easy to manage!

Cons: Needs a more modern look! Needs more possibilities too!

Incredible Customer Service
Reviewed by a Marketing Director 5 days ago
Recommended: YES
✅ Verified Rating

Pros: This is a truly amazing company, the product itself is just fine, but customer service is second to none. My rep, Jessica, has gone above and beyond every time I am in need of help or have a simple question. Everybody I have dealt with has had a great work attitude.

Cons: None at all.

Input changes are too hard to do!
Reviewed by a General Sales Manager April 7th
Recommended: NO
✅ Verified Rating

Pros: I like the look!

Cons: Suddenly things, such as pricing, disappear. They need to fix that!

Switched to Dealer eProcess a year ago.. WOW
Reviewed by a Sales Manager April 3rd
Recommended: YES
✅ Verified Rating

Pros: We upgraded and we have better performance. Many leads fro our Website!

Cons:

The best support team! Nicole Demet is a great team leader.
Reviewed by a Marketing Director March 27th
Recommended: YES
✅ Verified Rating

Pros: Like many other website provider Dealer eProcess gets started with a template. But that's where the similarities end. Working with Nicole and her team we've been able to make our site sing and dance like no other. As a "pioneer" in adopting the concept of the SRP is the new VDP, we rearranged buttons, links and icons to optimize conversions on the SRP. As a result we have more leads, calls and chats from our SRP then our VDP (60/40ish). This change has made the user experience easier and reduce that back and forth between SRP and VDP. Yes, pageviews dropped, but engagement increased. We believe that Dealer eProcess is a progressive partner and will contribute greatly toward our continued future growth.

Cons: Occasionally, they will flat out say, "no". We've all heard, "we'll add it to the DEV Board". I've seen those DEV boards, they are as long as the Mississippi, :)

Great Solutions to all our needs!
Reviewed by a Marketing Director March 16th
Recommended: YES
✅ Verified Rating

Pros: Our Website give us our best leads. Quick Response with their Customer Service! No problems!!

Cons:

Very pleased with Pat Stude. She is always responsive and efficient whenever I need her.
Reviewed by a General Manager March 13th
Recommended: YES
✅ Verified Rating

Pros: Whenever I need help with an issue or change with my Dealer EProcess website I need it done ASAP and Pat Stude and the team at Dealer EProcess gets it done.

Cons:

Great looking websites on desktop, tablet, and mobile.
Reviewed by an Internet Director March 10th
Recommended: YES
✅ Verified Rating

Pros: Aesthetically pleasing, easy to navigate site. SRPs and VDPs look better than anything on the market. Trained and attentive staff always ready to answer questions. Pat Stude, our account executive is on the ball and great to deal with.

Cons:

Be prepared to be impressed
Reviewed by a Marketing Director March 9th
Recommended: YES
✅ Verified Rating

Pros: Holy freaking moly - Pat and Maria have blown me away. Pat has been all over my day to day adjustments and my neediness. If she can impress me she will surely blow you away.

Cons: None. 10/10 will keep using in new stores as well as old stores.

Great website, always available to help.
Reviewed by a Salesperson March 8th
Recommended: YES
✅ Verified Rating

Pros: They have great customer service, I always see the rep in here helping. Also, the website works very well and we can put in our most current ads and keep it updated very easily!

Cons: None


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