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Dealer eProcess

DEP Responsive Websites

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Star Rating Distribution:
45
2
0
0
0
Rating by Job Title:

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About the Product

Dealer eProcess web design is known for its custom innovative work and NON TEMPLATE 3rd Generation Responsive Dealer Websites (RESS). Dealers have a choice with our product. Dealer eProcess is proud to be the recipients of the most glorified awards in the auto industry. Dealerships looking to adapt to changes in their marketplace and incorporate better solutions should take a hard look at the solutions being provided by Dealer e Process, a leading website provider in the United States, Canada, Mexico & Holland. Dealer eProcess Wins DrivingSales.com Highest Rated Website Provider for 2010, 2011, 2012, and 2013. Top Rated 2014, 2015, & 2016.

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Last edited by Dave Page on Feb 27, 2018

Product Summary

Star Rating Distribution:
45
2
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great Company to work with! Great employees and platform!
Reviewed by an Owner June 29th
Recommended: YES
✅ Verified Rating

Pros: James Chapman

Cons: That Ford has not signed them yet! Fingers crossed!

Tanya Is Awesome!
Reviewed by a Marketing Director June 9th
Recommended: YES
✅ Verified Rating

Pros: We love working with Tanya! She is excellent at accommodating our needs and working with us on "special" projects. We can be a very demanding group and Tanya does an excellent job making us feel like a priority. My entire team utilizes Tanya and we are so glad she is our website manager, thanks for being a great part of our team Tanya!

Cons: No Con's for Tanya, we appreciate her as a part of our team!

Amazing Account Rep: Kristin Greco!
Reviewed by a Marketing Director June 7th
Recommended: YES
✅ Verified Rating

Pros: Kristin Greco is our account rep and she is the best person I work with, hands down, by far. As head of marketing for two dealerships, I constantly talk to different account managers and she takes the cake. She is always on top of everything. I never have to remind her to do something, in fact, she is the one usually following up with me. There are always shiny new platforms and services coming out and we have considered switching before. However, leaving DEP would mean losing Kristin Greco and I am going to personally fight to prevent that for as long as I draw breath. She just makes my life easier. DEP is a great website as well, but a great product is nothing without the right people behind it. Kristin is that person. If you sign up with DEP, insist on working with Kristin. You won't be disappointed!

Cons: Just here to talk about Kristin, and when it comes to her, there are no cons!

Amazing Business Representative: Kristin Greco!
Reviewed by a Marketing Director June 7th
Recommended: YES
✅ Verified Rating

Pros: Kristin Greco is the best account rep I work with, hands down by far. As marketing director of two dealers, I work with lots of different vendors and account representatives at different companies. Kristin Greco takes the cake. There are lots of shiny new things that always pop up and we have considered switching before, but I always fight to stay because leaving DEP would meaning losing Kristin. She really is that good. She is always on the ball. I never have to remind her to do anything. In fact, she is the one that sends me reminders. I can't say enough good things about her. She is fantastic. If you sign on with DEP, I would insist on working with Kristin. She is amazing.

Cons: Just here to talk about Kristin Greco, and when it comes to Kristin, there are no cons!

Paige is a star!
Reviewed by a Finance Manager/Director June 1st
Recommended: YES
✅ Verified Rating

Pros: Fantastic service from Paige A. on all things regarding the DEP webpage! She's fast, helpful and extremely resourceful. If she doesn't know the answer she will come by it honestly and find the information you need or reach out to one of her team members! Also, a special shout out to Mike S. in Inventory Support for taking the time to explain the back end of the website during our tutorial.

Cons:

Website is definitely an improvement.
Reviewed by a General Manager May 11th
Recommended: YES
✅ Verified Rating

Pros: I Have known Steve Davern for a long time. Great guy. Always prompt and helpful with all questions and concerns. Never says no to anything. A true team player. His support staff Jill Noonan and Courtney Delegan are the best. Informative, prompt and courteous every time. It is pleasure to be business with Steve, Courtney and Jill.

Cons: none.

Excellent Service from Start to Finish
Reviewed by a BDC Manager May 10th
Recommended: YES
✅ Verified Rating

Pros: Before being recommended to us, we had never heard of Dealer eProcess. After switching vendors multiple times in the past few years, we realized that the most important thing to us was service and support. Of course, the fact that the website looks amazing, is definitely an added bonus; but our Account Executive, Paige Allegretti, has been with us every step of the way from making introductions, to setting up training. We had asked Dealer eProcess for support and guidance, and they definitely delivered! I have been introduced to more people at Dealer eProcess, than I had ever been introduced to, with other companies combined. While everyone has been excellent to deal with, our Account Manager, Paige Allegretti truly stands out from the crowd; between answering all my emails, opening tickets, and ensuring that they are followed up on, I cannot imagine a better team to work with.

Cons:

I have always received excellent response and service from my representative Daniela Karl.
Reviewed by a Marketing Director April 26th
Recommended: YES
✅ Verified Rating

Pros: I count on Daniela's insights to help keep our websites current and effective. We have worked together to make edits to our websites that have increased customer use which is our priority at the Price Automotive Group. We want our customers to be able to access what they want as efficiently as possible. Daniela shows a lot of concern for our objectives and has done everything we could ask to reach our goals.

Cons:

Great presentation
Reviewed by a Marketing Director April 26th
Recommended: YES
✅ Verified Rating

Pros: Andrea Veltri and her team did a great job presenting their websites and accommodating our special needs as a Ferrari dealer. We look forward to working with them.

Cons:

Good proposal and looking forward to working with the team at Dealer E Process
Reviewed by a General Sales Manager March 19th
Recommended: YES
✅ Verified Rating

Pros: Andrea had reached out about a year ago and we just weren't in the market at the time. She had checked back in periodically and never put any pressure on me. We set up a time to look at the program and was very pleased. After a few calls to some other dealers for referrals we decided to make the switch. Andrea has been very accommodating and professional to deal with. I would highly recommend.

Cons:


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