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Dealer eProcess

Dealer eProcess Responsive Websites

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Star Rating Distribution:
107
8
4
1
2
Rating by Job Title:

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About the Product


Dealer eProcess web design is known for its custom innovative work and NON TEMPLATE 2nd Generation Responsive Dealer Websites (RESS). Dealers have a choice with our product. Dealer eProcess is proud to be the recipients of the most glorified awards in the auto industry. Dealerships looking to adapt to changes in their marketplace and incorporate better solutions should take a hard look at the solutions being provided by Dealer e Process, a leading website provider in the United States, Canada, Mexico & Holland. Dealer eProcess Wins DrivingSales.com Highest Rated Website Provider for 2010, 2011, 2012, and 2013. Top Rated 2014 & 2015.

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Last edited by Nobody on Dec 28, 2016

Product Summary

Product Overview
Dealer eProcess Responsive Websites Product Overview

.overview .snapshot table { display: inline-table; } .overview .snapshot table tr td { border: none; } table.tabresponsive td.tabrestd { float: left; text-align: left; width: 50%; } table.tabres...

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Star Rating Distribution:
107
8
4
1
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Our Website is easy to manage !
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Great customer service ! Reporting features are easy to use and everything is tracked!

Cons:

5 stars and more
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Always there to help, Sam is very knowledgeable, the support team always goes above and beyond. No wait on hold when calling.

Cons: Haven't had a con yet

not exciting!
Reviewed by a Salesperson August 3rd
Recommended: YES
✅ Verified Rating

Pros: It does the job but no extras!

Cons: wish it had more options for customers to click and check us out!

Website is GREAT!
Reviewed by an Internet Salesperson July 25th
Recommended: YES
✅ Verified Rating

Pros: Our website is great! It is easy on the eyes and brings in business!

Cons: None

In the process of updating to the New Version!
Reviewed by a Service Associate July 13th
Recommended: YES
✅ Verified Rating

Pros: The new updated version has some glitches, we are still using the old version while Dealer eProcess fixes the glitches. Very easy to to use and super fast!

Cons:

They are the best website provider!
Reviewed by an Internet Director July 5th
Recommended: YES
✅ Verified Rating

Pros: I have 2 dealerships. One with Dealer eProcess and one without. We are switching the other on to Dealer eProcess. We like the look and the ease of use!

Cons:

Website is very responsive
Reviewed by Owner June 28th
Recommended: YES
✅ Verified Rating

Pros: The website is very responsive and super easy to use. I love how fast the customer service is .

Cons:

In one word Excellence!
Reviewed by an Owner June 24th
Recommended: YES
✅ Verified Rating

Pros: Each step of the way from the first contact to design to launch and now with maintenance and support, every person at DEP has delivered the most excellent customer service I have ever experienced. If they don't have an answer for your question, or a solution for your problem, just give them a minute and they will deliver! Mike Peters (and the entire launch team), Mara Calvello, Emily Green you guys have been great. Heidi Kaspars, you have been so very helpful in guiding us through best practice, suggesting ideas and continuing to be so encouraging. Rick Maldonado, not enough words to say thank you for fixing every problem I throw at you, for being patient with my lack of tech savvy, and for your lightning speed response time to every issue I bring to you. Can I say more? I highly recommend DEP!

Cons: Being a small mom/pop dealership, I was a bit intimidated by the "teams" of people that were available to help design and launch our site. However, once we were into the process, it became easier as the project progressed.

We love our website!
Reviewed by a General Manager June 19th
Recommended: YES
✅ Verified Rating

Pros: We have never had any issues with dealer eProcess. Our website loads quickly, is easy to navigate, and is great overall!

Cons:

Kim is the BEST rep!
Reviewed by a Marketing Director June 15th
Recommended: YES
✅ Verified Rating

Pros: i cannot say enough good things about the responsiveness of our account rep, Kim Koenig. If I call or email she is ON IT!! Just about everyone I have encountered has been extremely helpful and all have had respect for my time (Which we all know in the car biz, there is never enough time) We have asked for several changes over the almost 2 yrs we have been with DealerE and they have worked with us to grant our requests or get as close as possible to. We have received many compliments on how clean our site is and how easy it is to navigate. They have several ancillary products that they offer-some we have used and some we are thinking about using in the future. Customer Service requests are handled quickly and you are kept in the loop the whole time an issue is being worked on. Not a problem recommending this company.

Cons: There are a few limitations in programming, but I feel like it is just a matter of time before they will be able to do all the things we want.


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