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Pros: Units Inventory is unlike any other system that we currently use in our store, such as vAuto or DealersLink. The primary reason for this is the support that we receive from Steven Warren and his team at Dealer eProcess. Whenever we have something that needs to be changed or altered, they are available to answer any questions and implement a real time fix. If they can't fix the issue with you directly, then they keep you updated throughout the process via email or phone. The system itself is super simple to use and everything is very easy to navigate no matter your level of experience with a VMS/IMS platform. I'm able to control every aspect of my vehicle data from colors and options to pricing and naming conventions. Add in a market pricing tool and a cost much less than any other provider and you have THE best IMS platform around.
Cons: None - Steven does everything he can do to make sure the platform does what you need it to.
Pros: Great service, quick and attentive to our needs.
Cons: Not applicable
Pros: Dealer e has great products and this one is exceptional. tracking is easy.
Pros: It is super easy to use and Dealer Eprocess is always great if we need assistance.
Cons: We switched from Vauto and I wish we never did. It is hard to get a hold of anyone and they are not easy to work with.
Pros: Information is current and tracking is easy.
Pros: Love the accuracy and updates. This company is comprised of good people who care and are knowledgeable.
Pros: My favorite vendor and never a glitch and never a slow process.
Pros: Great customer support and always functioning without glitches.
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