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Dealer eProcess

Dealer eProcess Integrated Chat

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Star Rating Distribution:
16
8
1
1
0
Rating by Job Title:

Contact Info

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About the Product

What is Pro-Active Live Chat? While chat applications aren’t exactly new, Dealer e Process Live Chat is anything but ordinary. We offer 24/7 Managed, Dealer Managed & Jump In Hybrid Chat. Live Chat is an extremely valuable chat application that Dealer e-Process offers on ALL dealer websites regardless of vendor. Our live chat powers websites from Dealer.com, Cobalt, Vin Solutions etc. Visit LiveChatChallenge.com or call us today at 866-682-8908 for a FREE trial.

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Last edited by Dave Page on Mar 16, 2017

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Product Summary

Star Rating Distribution:
16
8
1
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

easy and a great tool.
Reviewed by Owner May 31st
Recommended: YES
✅ Verified Rating

Pros: Super easy to use so we really like it!

Cons:

24/7 live chat that saves many leads.
Reviewed by a BDC Manager May 30th
Recommended: YES
✅ Verified Rating

Pros: This chat is efficient and always working.

Cons:

Chat is a great tool.
Reviewed by a General Manager March 29th
Recommended: YES
✅ Verified Rating

Pros: Dealer E is amazing. All their products are easy to use. The site works well with our CRM and DMS which is Customer Mate.

Cons:

Live chats are the best.
Reviewed by a Sales Manager March 22nd
Recommended: YES
✅ Verified Rating

Pros: They re well trained. We can check in if we want to.

Cons:

No problems and they do a great job.
Reviewed by a BDC Manager March 6th
Recommended: YES
✅ Verified Rating

Pros: We appreciate that we never miss a customer.

Cons:

Huge pop-up on mobile
Reviewed by a Sales Manager March 4th
Recommended: YES
✅ Verified Rating

Pros: It is a decent chat. We have had good service with Dealer eProcess

Cons: Wish I had more control over the way the pop-up behaves. It gives double pop-ups that are huge on mobile and desktop. Very annoying

It's there if we need it but doesn't get much use.
Reviewed by an Office Associate March 4th
Recommended: YES
✅ Verified Rating

Pros: Great website but for some reason, few people want to chat.

Cons:

Easy to update our website
Reviewed by a Sales Manager February 26th
Recommended: YES
✅ Verified Rating

Pros: All listed and can always call for help. Carlos Aguinaga is always responds asap and help me. Great service and advice to promote our inventory. Thanks Carlos!!!!

Cons:

good chat tool
Reviewed by a Dealer Professional February 19th
Recommended: YES
✅ Verified Rating

Pros: It is easy to use, we do like it.

Cons: We have another chat tool before that integrated a little better.

We attribute many good sales to Dealer E.
Reviewed by Internet Sales February 7th
Recommended: YES
✅ Verified Rating

Pros: They answer questions and follow through on every call.

Cons:


Contact Info

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