Pros: When we need something, they are responsive

Cons: We don't login to often, but when we do its not our favorite chat we have used. Chat hasn't been popular for us.

Pros: Works really well. Answers all of the customers questions and if they aren't able to answer they will forward the customer to us quickly and easily. They are as general as possible and that is good for us.

Cons:

Pros: They get us the right information.

Cons: A few glitches happen but overall, they do a good job.

Pros: Great asset so that we never miss a call.

Cons:

Pros: They get us the right information and customers are happy.

Cons:

Pros: Our rep and this company is always easily accessible. Good responses.

Cons:

Pros: Many leads come from this chat.

Cons:

Pros: Chat is professional and reliable.

Cons:

Pros: This chat is easy and effective. They do a great job.

Cons:

Pros: They know what they are selling and they know how to sell it.

Cons: