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Dealer eProcess

Dealer eProcess Integrated Chat

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About the Product

What is Pro-Active Live Chat? While chat applications aren’t exactly new, Dealer e Process Live Chat is anything but ordinary. We offer 24/7 Managed, Dealer Managed & Jump In Hybrid Chat. Live Chat is an extremely valuable chat application that Dealer e-Process offers on ALL dealer websites regardless of vendor. Our live chat powers websites from Dealer.com, Cobalt, Vin Solutions etc. Visit LiveChatChallenge.com or call us today at 866-682-8908 for a FREE trial.

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Last edited by Dave Page on Mar 16, 2017

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Product Summary

Star Rating Distribution:
5
2
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

It has many options in how we want it to work for our customers.
Reviewed by a Dealer Professional January 7th
Recommended: YES
✅ Verified Rating

Pros: We can manage it, outsource it, customize it. We don't miss any incoming leads. As always, the support team they have are great.

Cons:

Very flexible and we can taylor it to how we want it managed.
Reviewed by a General Manager Dec 12, 2019
Recommended: YES
✅ Verified Rating

Pros: We can manage it ourselves, we can attend to the chat anytime we feel we need to jump in, they can manage it for us, lots of options which really keeps the customer involved with us.

Cons:

This is a great chat and text tool!
Reviewed by a Sales Manager Dec 9, 2019
Recommended: YES
✅ Verified Rating

Pros: I like the functionality of this on our website. It works great, intuitive, very professional and we can customize it.

Cons:

Very flexible highly managed chat.
Reviewed by a Dealer Professional Dec 6, 2019
Recommended: YES
✅ Verified Rating

Pros: Active 24/7, we can manage it or they can manage it and we can cut in any time to help keep the customer engaged. Quick results.

Cons:

Keeps the customer engaged throughout the process.
Reviewed by a BDC Manager Dec 4, 2019
Recommended: YES
✅ Verified Rating

Pros: We have options of how we want the chat to work, managed or by our BDC or sales, we have found this a highly successful chat app. It's very easy to communicate this way.

Cons:

Keeps the customer very engaged and active.
Reviewed by a Dealer Professional Nov 14, 2019
Recommended: YES
✅ Verified Rating

Pros: Very professionally managed, brings in many leads, sales loves it.

Cons:

DEP has been great to work with.
Reviewed by Internet Director Jul 19, 2019
Recommended: YES
✅ Verified Rating

Pros: I really appreciate how easy they have made it for us and the chat tool itself is easy to use!.

Cons:

easy and a great tool.
Reviewed by Owner May 31, 2019
Recommended: YES
✅ Verified Rating

Pros: Super easy to use so we really like it!

Cons:

24/7 live chat that saves many leads.
Reviewed by a BDC Manager May 30, 2019
Recommended: YES
✅ Verified Rating

Pros: This chat is efficient and always working.

Cons:

Chat is a great tool.
Reviewed by a General Manager Mar 29, 2019
Recommended: YES
✅ Verified Rating

Pros: Dealer E is amazing. All their products are easy to use. The site works well with our CRM and DMS which is Customer Mate.

Cons:


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