Dealer eProcess Integrated Chat

Pros: We can manage it, outsource it, customize it. We don't miss any incoming leads. As always, the support team they have are great.

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Pros: We can manage it ourselves, we can attend to the chat anytime we feel we need to jump in, they can manage it for us, lots of options which really keeps the customer involved with us.

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Pros: I like the functionality of this on our website. It works great, intuitive, very professional and we can customize it.

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Pros: Active 24/7, we can manage it or they can manage it and we can cut in any time to help keep the customer engaged. Quick results.

Cons:

Pros: We have options of how we want the chat to work, managed or by our BDC or sales, we have found this a highly successful chat app. It's very easy to communicate this way.

Cons:

Pros: Very professionally managed, brings in many leads, sales loves it.

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Pros: I really appreciate how easy they have made it for us and the chat tool itself is easy to use!.

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Pros: Super easy to use so we really like it!

Cons:

Pros: This chat is efficient and always working.

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Pros: Dealer E is amazing. All their products are easy to use. The site works well with our CRM and DMS which is Customer Mate.

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