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Dealer eProcess

Dealer eProcess Integrated Chat

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Star Rating Distribution:
59
21
4
4
0
Rating by Job Title:

Contact Info

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About the Product

What is Pro-Active Live Chat? While chat applications aren’t exactly new, Dealer e Process Live Chat is anything but ordinary. We offer 24/7 Managed, Dealer Managed & Jump In Hybrid Chat. Live Chat is an extremely valuable chat application that Dealer e-Process offers on ALL dealer websites regardless of vendor. Our live chat powers websites from Dealer.com, Cobalt, Vin Solutions etc. Visit LiveChatChallenge.com or call us today at 866-682-8908 for a FREE trial.

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Last edited by Dave Page on Mar 16, 2017

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Product Summary

Star Rating Distribution:
59
21
4
4
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Chat works great for us.
Reviewed by a Salesperson Yesterday
Recommended: YES
✅ Verified Rating

Pros: i get many quality leads, at odd hours, because of their efficiency.

Cons:

They do a great job of gathering the information.
Reviewed by an Internet Salesperson Dec 17, 2018
Recommended: YES
✅ Verified Rating

Pros: Their reps are always available. This does exactly what we need it to do.

Cons:

love the chat option
Reviewed by BDC Manager Dec 4, 2018
Recommended: YES
✅ Verified Rating

Pros: We love this option. it integrates well with our site and us easy to use

Cons:

It works fine, nothing special
Reviewed by BDC Manager Nov 19, 2018
Recommended: NO
✅ Verified Rating

Pros: When we need something, they are responsive

Cons: We don't login to often, but when we do its not our favorite chat we have used. Chat hasn't been popular for us.

Quick to answer our customers
Reviewed by a BDC Manager Nov 6, 2018
Recommended: YES
✅ Verified Rating

Pros: Works really well. Answers all of the customers questions and if they aren't able to answer they will forward the customer to us quickly and easily. They are as general as possible and that is good for us.

Cons:

Support is good.
Reviewed by a BDC Manager Nov 5, 2018
Recommended: YES
✅ Verified Rating

Pros: They get us the right information.

Cons: A few glitches happen but overall, they do a good job.

Smooth and effective.
Reviewed by an Internet Salesperson Oct 30, 2018
Recommended: YES
✅ Verified Rating

Pros: Great asset so that we never miss a call.

Cons:

They do a great job.
Reviewed by a Salesperson Oct 5, 2018
Recommended: YES
✅ Verified Rating

Pros: They get us the right information and customers are happy.

Cons:

Great chat that is a powerful marketing tool.
Reviewed by an Internet Salesperson Oct 5, 2018
Recommended: YES
✅ Verified Rating

Pros: Our rep and this company is always easily accessible. Good responses.

Cons:

They do the job and get the information
Reviewed by a BDC Manager Sep 27, 2018
Recommended: YES
✅ Verified Rating

Pros: Many leads come from this chat.

Cons:


Contact Info

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