Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Dealer eProcess

Dealer eProcess Integrated Chat

 Rate Product
Star Rating Distribution:
55
18
4
3
0
Rating by Job Title:

Contact Info

Do you work for Dealer eProcess? Claim your company page now!

About the Product

What is Pro-Active Live Chat? While chat applications aren’t exactly new, Dealer e Process Live Chat is anything but ordinary. We offer 24/7 Managed, Dealer Managed & Jump In Hybrid Chat. Live Chat is an extremely valuable chat application that Dealer e-Process offers on ALL dealer websites regardless of vendor. Our live chat powers websites from Dealer.com, Cobalt, Vin Solutions etc. Visit LiveChatChallenge.com or call us today at 866-682-8908 for a FREE trial.

expand_more read more expand_more expand_less read less expand_less
Last edited by Dave Page on Mar 16, 2017

Do you work for Dealer eProcess? Claim your page now!

Product Summary

Star Rating Distribution:
55
18
4
3
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Information is current and applicable!!
Reviewed by a BDC Manager September 7th
Recommended: YES
✅ Verified Rating

Pros: Chat is professional and reliable.

Cons:

The new ideas with this company are amazing
Reviewed by an Internet Director August 24th
Recommended: YES
✅ Verified Rating

Pros: This chat is easy and effective. They do a great job.

Cons:

Best Chat out there!
Reviewed by a Marketing Director July 26th
Recommended: YES
✅ Verified Rating

Pros: They know what they are selling and they know how to sell it.

Cons:

They are part of our sales team.
Reviewed by a General Sales Manager July 25th
Recommended: YES
✅ Verified Rating

Pros: Well trained and always available. Many sales because of their accuracy and determination.

Cons:

Great system and support is the best.
Reviewed by a BDC Manager July 11th
Recommended: YES
✅ Verified Rating

Pros: Many chat leads and customers are happy and informed.

Cons:

Highly satisfied with.
Reviewed by BDC Manager June 28th
Recommended: YES
✅ Verified Rating

Pros: This is a good reliable tool that is efficient and beneficial.

Cons:

Somewhat satisfied with.
Reviewed by Internet Director June 21st
Recommended: YES
✅ Verified Rating

Pros: The chat tool is okay in general.

Cons: The chat screen disappears if the customer clicks on anything else on the website while they are chatting with us. It is frustrating because we then lose all their information that was given. No way to contact.

Somewhat satisfied with.
Reviewed by Marketing Director June 21st
Recommended: NO
✅ Verified Rating

Pros:

Cons: The user interface isn't very good and it isn't real user friendly. We switched to CarNow and like it much better.

Live chat is good
Reviewed by Internet Director June 15th
Recommended: YES
✅ Verified Rating

Pros: Dealer eProcess chat does a good job capturing customers information

Cons: None so far

Very satisfied with.
Reviewed by Sales Manager June 14th
Recommended: YES
✅ Verified Rating

Pros: This tool works well and helps us provide good communication.

Cons: None currently.


Contact Info

Do you work for Dealer eProcess? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

Dealer eProcess Products

Dealer eProcess Responsive Websites
97% Recommended    Recom'd 299 Ratings
Category: Websites
CAROi - Digital Marketing
100% Recommended    Recom'd 53 Ratings
Dealer eProcess Integrated Chat
95% Recommended    Recom'd 80 Ratings
SARA - Digital Retailing Solution
100% Recommended    Recom'd 3 Ratings
DEPi (Inventory solution)
100% Recommended    Recom'd 3 Ratings

Chat Tools & Services Products

98%  Recommended Recom'd 762 Ratings
99%  Recommended Recom'd 570 Ratings
Company: CarNow
95%  Recommended Recom'd 177 Ratings
0%  Recommended Recom'd 0 Ratings
Company: Dice Services

 Unlock all of the community & features  Join Now