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Dealer eProcess

Dealer eProcess Live Chat

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Star Rating Distribution:
9
7
0
1
0
Rating by Job Title:

Contact Info

Do you work for Dealer eProcess? Claim your company page now!

About the Product

What is Pro-Active Live Chat? While chat applications aren’t exactly new, Dealer e Process Live Chat is anything but ordinary. We offer 24/7 Managed, Dealer Managed & Jump In Hybrid Chat. Live Chat is an extremely valuable chat application that Dealer e-Process offers on ALL dealer websites regardless of vendor. Our live chat powers websites from Dealer.com, Cobalt, Vin Solutions etc. Visit LiveChatChallenge.com or call us today at 866-682-8908 for a FREE trial.

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Last edited by Dave Page on March 16th

Product Summary

Star Rating Distribution:
9
7
0
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great chat
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: This chat has a great conversion rate! Not only that but it is very professional and easy to use

Cons: None

Easy to use Chat
Reviewed by a Salesperson July 31st
Recommended: YES
✅ Verified Rating

Pros: The chat is very easy to use! Haven't had any issues yet.

Cons: None

customer service is great
Reviewed by Owner June 28th
Recommended: YES
✅ Verified Rating

Pros: This is a great tool tool, It is easy to use and set up and the customer service is perfect.

Cons:

Hard to use effectively
Reviewed by a General Manager June 19th
Recommended: NO
✅ Verified Rating

Pros:

Cons: Live chat is only given access on one computer, so we end up losing customers as I have to go check on different things around the building. It should be allowed at least 2-3 log-ins for the price instead of only including one computer.

Customers love this option!
Reviewed by Internet Director April 19th
Recommended: YES
✅ Verified Rating

Pros: It's so quick and easy. Customers can find the information they need is seconds!

Cons:

Best chat service I've used!
Reviewed by a Salesperson March 8th
Recommended: YES
✅ Verified Rating

Pros: The chat is really user friendly, very professional and has a great lead conversion rate!

Cons:

The chat tool is great!
Reviewed by a Salesperson March 8th
Recommended: YES
✅ Verified Rating

Pros: The chat tool they have is great! Its quick, doesn't look like spam and the best part is it has created a lot of great leads for us!

Cons:

I use the chat everyday!
Reviewed by a BDC Manager March 6th
Recommended: YES
✅ Verified Rating

Pros: Being able to get in contact with potential customers instantly has helped me convert more leads! It is easy to use and does not come across as spam like some other chats

Cons:

Great tool for chat!
Reviewed by a General Manager March 3rd
Recommended: YES
✅ Verified Rating

Pros: This tool has given us many solid leads. We use it in multiple dealerships and we like everything about it!

Cons: none

This is a quick way to talk to customers.
Reviewed by Internet Sales February 28th
Recommended: YES
✅ Verified Rating

Pros: The live chat is great. The onlly problem is that someone must always be available. Bus it serves its purpose well!

Cons: none


Contact Info

Do you work for Dealer eProcess? Claim your company page now!

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