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Dealer eProcess

Dealer eProcess Integrated Chat

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Star Rating Distribution:
50
17
4
3
0
Rating by Job Title:

Contact Info

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About the Product

What is Pro-Active Live Chat? While chat applications aren’t exactly new, Dealer e Process Live Chat is anything but ordinary. We offer 24/7 Managed, Dealer Managed & Jump In Hybrid Chat. Live Chat is an extremely valuable chat application that Dealer e-Process offers on ALL dealer websites regardless of vendor. Our live chat powers websites from Dealer.com, Cobalt, Vin Solutions etc. Visit LiveChatChallenge.com or call us today at 866-682-8908 for a FREE trial.

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Last edited by Dave Page on Mar 16, 2017

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Product Summary

Star Rating Distribution:
50
17
4
3
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Somewhat satisfied with.
Reviewed by Internet Director Yesterday
Recommended: YES
✅ Verified Rating

Pros: The chat tool is okay in general.

Cons: The chat screen disappears if the customer clicks on anything else on the website while they are chatting with us. It is frustrating because we then lose all their information that was given. No way to contact.

Somewhat satisfied with.
Reviewed by Marketing Director Yesterday
Recommended: NO
✅ Verified Rating

Pros:

Cons: The user interface isn't very good and it isn't real user friendly. We switched to CarNow and like it much better.

Live chat is good
Reviewed by Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Dealer eProcess chat does a good job capturing customers information

Cons: None so far

Very satisfied with.
Reviewed by Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: This tool works well and helps us provide good communication.

Cons: None currently.

Highly satisfied with.
Reviewed by Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: We can follow the conversation and get all the information.

Cons: None currently.

Top notch company and the best Chat we've ever used.
Reviewed by a BDC Manager June 7th
Recommended: YES
✅ Verified Rating

Pros: Always on top of hat is happening. They chat and get the right information. Support is proactive.

Cons:

Best website an chat we have used.
Reviewed by Finance Manager/Director May 23rd
Recommended: YES
✅ Verified Rating

Pros: They know what they are doing and they are valiant in what they do. Much success.

Cons:

Highly satisfied with.
Reviewed by Internet Director May 21st
Recommended: YES
✅ Verified Rating

Pros: Very informative and pleased with it.

Cons: None currently.

24/7 availability is what they provide.
Reviewed by an Internet Director May 18th
Recommended: YES
✅ Verified Rating

Pros: Trained salespeople handle the calls. It is an awesome resource.

Cons:

Great sales team that works for us.
Reviewed by a General Manager May 17th
Recommended: YES
✅ Verified Rating

Pros: This is the best Vendor in the business. Chat is successful.

Cons:


Contact Info

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