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Dealer eProcess

Virtual Credit Consultant

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About the Product

Virtual Credit Consultant is a one-of-a-kind software developed specifically for auto dealers looking to pre-qualify customers utilizing TransUnion credit scores without credit impacting the consumers credit score or history. We use a process known as a "soft pull" that does not show on the consumers credit report. This application is 100% mobile adaptive!

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Product Summary

Star Rating Distribution:
2
1
0
1
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Customers love how easy this is to access!
Reviewed by a BDC Manager Yesterday
Recommended: YES
✅ Verified Rating

Pros: Information is quick and easy!

Cons:

Doesn't get us enough information
Reviewed by a Dealer Professional Oct 23, 2017
Recommended: NO
✅ Verified Rating

Pros:

Cons: We can't base a lead on their questionnaire. We have to call the customer and have them do it again! frustrating!

Great place for customer to start the credit process
Reviewed by an Internet Director Sep 7, 2017
Recommended: YES
✅ Verified Rating

Pros: Doesn't ding their credit. Easy to manage and quick!

Cons:

Great for credit leads!
Reviewed by a BDC Manager Mar 6, 2017
Recommended: YES
✅ Verified Rating

Pros: This add-on to our website has brought in some great pre-approved credit leads! Makes the lead to sale process a lot easier when we know if the clients credit is good

Cons:

Dealer Rating
Reviewed by a Group Executive Jan 27, 2016
Recommended: NO
✅ Verified Rating

Pros: I don't know of any in my experience

Cons: Customer service is horrible, they try to sneak in contracts when you speak about 30 day outs. They have no monthly calls for performance and best practices.

Dealer Rating
Reviewed by an Owner Mar 18, 2015
Recommended: YES
✅ Verified Rating

Pros: actually does get us Credit Leads. The Product works well and performs better then I expected.

Cons: Non so far

Dealer Rating
Reviewed by an Owner May 27, 2014
Recommended: YES
✅ Verified Rating

Pros: Works better than I expected, the credit apps started flowing after the install

Cons: None so far.

Dealer Rating
Reviewed by a Dealer Professional May 13, 2014
Recommended: YES
✅ Verified Rating

Pros: This really works! We have always received plenty of bad credit applications, but rarely any with good to great credit. That has changed with the VCC. Our good credit applications have more than tripled.

Cons: Not available in Spanish.

Dealer Rating
Reviewed by a Service Manager Dec 27, 2013
Recommended: YES
✅ Verified Rating

Pros: This tool is just fantastic. I work in service but I use it with customers that Salespeople are trying to put in new vehicles to make the transition seamless.

Cons: None

Dealer Rating
Reviewed by a Service Manager Dec 27, 2013
Recommended: YES
✅ Verified Rating

Pros: This thing walks our customers right through an online app. No more resistance, and it's so easy to use.

Cons: None.


Contact Info

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