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Dealer e Process

Virtual Service Consultant

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About the Product

Virtual Service Consultant (VSC) one of a kind software was developed specifically for auto dealerships and independent repair facilities looking to make an impact in their service departments online. VSC software combines the power of virtual online scheduling, dealer specific menu pricing, manufacturer specific & vehicle specific model pricing, along with various customizable options for your dealership like coupons, standard or repair services, transportation options etc.

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Product Summary

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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Dealer Rating
Reviewed by a Service Manager Dec 27, 2013
Recommended: YES
✅ Verified Rating

Pros: Love this tool -- it is able to walk customers on the road to the service appointment with ease, and we're getting a great deal.

Cons: None.

Dealer Rating
Reviewed by a Service Manager Dec 27, 2013
Recommended: YES
✅ Verified Rating

Pros: Every bit of maintenance is laid out for the customer and the virtual avatar creates an easy environment for them.

Cons: none.

Dealer Rating
Reviewed by a Fixed Ops Director Dec 27, 2013
Recommended: YES
✅ Verified Rating

Pros: Easy to make appointments, can hold oem maintenance schedules, customers love it.

Cons: None.

Dealer Rating
Reviewed by a Service Associate Dec 27, 2013
Recommended: YES
✅ Verified Rating

Pros: Great product, emails customers photos of repairs and at a great price. Huge bonus for customer pay.

Cons: None.

Dealer Rating
Reviewed by a Salesperson Dec 27, 2013
Recommended: YES
✅ Verified Rating

Pros: Great product, easy to make appointments with much better conversion than forms. We use it as a traffic-driver for our service site.

Cons: None.

Dealer Rating
Reviewed by an Office Associate Dec 27, 2013
Recommended: YES
✅ Verified Rating

Pros: We love it! This service consultant helps our customers make appointments with our service department. We never had anything like this in the past. It's easy to use.

Cons: None.

Dealer Rating
Reviewed by an Owner Dec 18, 2013
Recommended: YES
✅ Verified Rating

Pros: Easy to make appointments, oem maintenance schedules -- easy lead forms. It walks my customers through everything.

Cons: None.

Dealer Rating
Reviewed by a BDC Manager Dec 18, 2013
Recommended: YES
✅ Verified Rating

Pros: We love our virtual service consultant. You can customize everything and it comes pre-loaded with our OEM maintenance schedules. Our customers love making appointments on such a friendly interface and it's very reliable and cost-effective.

Cons: None.

Dealer Rating
Reviewed by an Internet Salesperson Dec 20, 2012
Recommended: YES
✅ Verified Rating

Pros: We love the Virtual Service consultant! our on line service appts have increased by at least 80% and so have the revenue in the service dept! thanks guys!

Cons: none

Dealer Rating
Reviewed by a Salesperson Oct 12, 2012
Recommended: YES
✅ Verified Rating

Pros: Such an engaging tool. Our Customers always make comments about how cool they think our service page is. You can help but want to see what the virtual service consultant is going to say next.

Cons: none

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