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Dealer Inspire

Conversations - Messaging platform with A.I.

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Star Rating Distribution:
18
6
6
2
0
Rating by Job Title:

Contact Info

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About the Product

Conversations is your central hub that receives and converts customer messages across platforms β€” from website chats, to SMS texts, to messages from Google or Facebook. Now, dealers can also integrate Conversations A.I. with their Cars.com account (at no additional cost) to seamlessly capture 3rd-party leads the same convenient way.

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Last edited by Karen Brimhall on Mar 28, 2018

Product Summary

Star Rating Distribution:
18
6
6
2
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

i can't jump in and talk. i like that.
Reviewed by a Salesperson 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Easy and effective. they walk us through every possible scenario.

Cons:

WOW! Best chat tool we have used.
Reviewed by a Sales Manager May 8th
Recommended: YES
✅ Verified Rating

Pros: This tool is wonderful. They do a good job and information is accurate.

Cons:

It was OK but info is hard to manage.
Reviewed by a Dealer Professional May 8th
Recommended: YES
✅ Verified Rating

Pros: Not the best chat in the auto world.

Cons:

Not easy to manage.
Reviewed by a Service Associate May 8th
Recommended: YES
✅ Verified Rating

Pros: Usually works OK but needs a better paper- trail.

Cons: Information can get lost

Very fast communication with this.
Reviewed by Internet Director April 18th
Recommended: YES
✅ Verified Rating

Pros: This is very efficient and productive for communicating quickly with customers.

Cons:

awesome chat service
Reviewed by Owner March 28th
Recommended: YES
✅ Verified Rating

Pros: We use this in 2 stores. You really cannot go wrong with this tool.

Cons:

Major improvements could be made
Reviewed by Owner March 28th
Recommended: NO
✅ Verified Rating

Pros:

Cons: The bot keeps glitching that customers initially interact with. I will sometimes respond to a chat and customer don't receive my messages. There is not accurate website track on where the customer is on our site.

great for chatting and texting
Reviewed by General Manager March 20th
Recommended: YES
✅ Verified Rating

Pros: I like the dual interface and awesome support! Customers also like texting us.

Cons:

great chat tool
Reviewed by Internet Director January 2nd
Recommended: YES
✅ Verified Rating

Pros: This is super reliable and we can communicate well through this. Always happy with Dealer Inspire.

Cons:

super satisfied.
Reviewed by Other Dec 11, 2018
Recommended: YES
✅ Verified Rating

Pros: This is really price efficient. We even have stores use this platform that do not use a D.I website. It is very underrated.

Cons:


Contact Info

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