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DealerKnows believes training should not be a luxury, not does it require regular visits to your dealership. We deliver peer-to-peer weekly live coaching through video conference calls. No greenscreens here. Your team will role-play, review CRM activity, have questions answered, and be coached on tactics to convert more shoppers to buyers, all with the help of video technology.
TaskTeacher monitors the most critical functions of a dealership's Internet sales process, and grades your BDC, Internet, and sales team on their performance. By using a mix of patent-pending technology and expert analysis, We become the watchful eye in your CRM, providing detailed recaps on how thoroughly your team is following up with their leads for the first week of its existence, and catch discrepancies so you save deals. This is the level of accountability dealers have longed for.
PriceMatrix is a comprehensive pricing analysis performed on your closest competitors through mystery shopping them store-by-store. It isn't enough to guess how your same-brand competitors are pricing their vehicles. Through email and phone, we will provide a detailed monthly report as to how you rank against them on online price, Internet price through lead mystery shops, and in response times on phone and email. This insight allows you to finally see where your opportunities are against your competitors, what your pricing strategy needs to be, and how to be competitive.