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DealerKnows, founded by auto industry expert Joe Webb, offers dealers hands-on eCommerce consulting and Internet sales training to help them improve online, on the phone, and on the lot. DealerKnows will share their knowledge of proven best practices, word tracks, programs, templates, and processes that they themselves have developed and utilized while working in the trenches.
Backed by patent-pending technology, our TaskTeacher team monitors your CRM, polices your leads, and guarantees your BDC agents and ISMs are following up with every lead consistently. Each graded lead and lead handler is graded upon a series of weighted and statistically relevant criteria that determine the likelihood they set an appointment from their Internet leads. Between Internet leads and unsold showroom prospects, TaskTeacher provides detailed recaps/reports that answer the age-old question, how is my team really following up with their customers?