Pros: The notes we can leave about customers, being able to see the recommended services for the vehicle, recycling option, sort options in contacts
Cons: Glitches, program being slow sometimes
Pros: lots of information in one place
Pros: Customer info, history, customer/dealer contact history notes
Cons: short delays but always fixable
Pros: CAN MODIFY STRATEGY DEPENDING ON OUR NEEDS: STAFFING, CALL TYPES... ALL WITHOUT HESITATION. CLEAR AND CONCISE MONTHLY REPORTS PROVIDED BY MANAGEMENT. PROVIDE ONGOING TRAINING.
Cons: OCCASIONAL BUGS WITH SOFTWARE UPDATES
Pros: I find Dealermine very easy to use. The Tech Support team is very helpful and so are the Trainers. Rick and Katie came to visit recently and were very helpful with answering our questions, giving suggestions and helping us with scripting for out bound calls.
Cons: New version is a little slow at times.
Pros: dealermine reps came over to the dealership to train us on using the program and utilizing all the tools. This was very helpful and we learned new features, they also helped with wording when it comes to out bound phone calls and how to make conversations, quick easy and progressive. really appreciated it .!
Pros: Great company to work with. Have helped us with the daily struggles in the service department.
Pros: Love Dealer Mine! Tay make my life so much easier! The backend is easy and functional!
Pros: Easier to sell maintenance as everything is right in front of you.
Pros: speed efficient and useful and the support team
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