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Jared Hamilton
From: Jared Hamilton
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DealerOn

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Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

Protect Your Dealership from Being Marked “Closed” on Google Places

What is designed to be a way for users to let Google know when a business has been closed is, in some cases, being abused by local competitors.  Since it is so easy to mark a business closed in Google Places, some business are being tagged as closed when they aren't.  When enough people mark a business as closed, Google will review whether or not this is true, though their review process isn't public.

Google seems to be doing what they can to address the issue.  In the past, an interim notification would appear on the Google Places page, "Reported to Be Closed", which users could mark as "Not True".  However, imagine if someone came looking for your dealership online and was greeted with that message.  The chances of them investigating whether or not that was actually true are slim--they would just head to the next dealership.  Luckily, Google no longer shows this interim message, and will only show a business as closed once reviewed.

To help protect your business from having this happen, make sure your dealership follows Google Local Places best practices like:

Claim Your Google Places Page:  This ensures your dealership has control over their own listing.  If you haven't, go to your Places Page, and in the top right corner you'll see a link that says "business owner?".  Follow the steps to claim your page.

Check the Email Listed: Google will attempt to verify with the email address listed with the Places Page when a business is marked as closed.  If you don't respond, you may just be out of luck.

Update Your Listing Often: The more often you're adding reviews, keeping products and hours up to date, etc, the less likely someone will be able to get away with marking your business as closed without it looking suspicious.

Has anyone had trouble with your dealership being marked as closed?  What did you do to fix the issue?

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