Pros: Tess Bandos is our CSM and we could not be happier with her performance! She has stayed calm, polite and professional all these years. Thank you Tess for all of your help and thank you for always having Bill Byrd Kia's back.
Pros: The team at DealerON helps our team right away if there are any issues or we need to update something. Very easy to work with. Abbey Dixon our dedicated rep is wonderful, she goes above and beyond to help us and make sure we are taken care of quickly!
Cons: Wish you could manage more of the website from the backend tool.
Pros: very responsive and professional
Pros: Abbey Dixon is a huge asset to our dealership. Her response time is immediate and so is her follow up and attention to detail. I am very pleased with the entire DealerOn staff and how they service our needs!
Pros: We are on the DealerOn website platform through FMC and the integration with pricing, images, and incentives is amazing, saves so much time! Our success manager Abbey Dixon is always ready and able to help with quick responses and detailed reports.
Pros: All pros nothing negative to say
Pros: The biggest pro has been our support team at DealerOn! Our Customer Success Manager, Brittany Gronda, has been AMAZING at helping out with our site. She gives us constant feedback on site performance and always comes to meetings with tons of ideas for site improvements. She's helped make our website better and better every month. And we really appreciate how quickly the DealerOn support team makes edits updates for us--we rarely wait more than a few hours for something to get done.
Pros: Their Blog is helpful keeping me abreast of what's going on in digital advertising.
Pros: Having used many, many OEM website providers in just over 15 years I can say that our latest DealerON site is the best. John Wolff makes the difference in his ability to support our needs and is there when I have ideas, upgrade needs or general assistance.
Cons: At times the OEM restraints placed on DealerON get tiring however again John Wolff helps get me past those!
Pros: We have been able to get great customer support anytime we need help or want to make changes. The website works really well!
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