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DealerOn

DealerOn

Responsive Website Platform

 Rate Product
Star Rating Distribution:
108
52
7
6
1
Rating by Job Title:

Contact Info

Do you work for DealerOn? Claim your company page now!

About the Product

Responsive Website Design is a technology that allows a website to automatically resize based on the resolution of the device trying to access it. This technology continues to prove its benefits, so much so, that Google is publicly endorsing it. Mobile traffic to dealership websites has already surpassed local desktop search traffic, so the time for a mobile-first strategy is NOW. Having a mobile-optimized website is critical for your dealership to maintain a successful digital presence and increase business from your online marketing & advertising.

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Last edited by Andrew Babb on Jan 17, 2018

Product Summary

Star Rating Distribution:
108
52
7
6
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Their support is very good, good ideas.
Reviewed by General Sales Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Changes are easy to make without jumping through hoops, looks great.

Cons:

Easy to manage website, looks great, easy to use.
Reviewed by General Sales Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: They made our site very customer friendly, all our managers are on the site for ease of contact.

Cons:

Great Websites
Reviewed by a Salesperson 7 days ago
Recommended: YES
✅ Verified Rating

Pros: -Clean looking site -Great OEM integration -Our Success Manager, Abbey Dixon, is incredibly helpful, and quick to get our requests turned around -High level of customization, haven't run into a request yet that they couldn't handle

Cons: -Backend Inventory tool could be better

Good Provider with good service
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: DealerOn is our website provider for all four of our dealerships and they are very effective. I like the flexibility we have with customizing aspects of the SRP, VDP, and homepage. Trevor Ackerman does a great job with helping me get edits and changes taken care of ASAP.

Cons: At the time I'm writing this they are missing out on one or two features others are providing but I have been told they are coming soon. Also implementation teams could do better on communication during the build out process. Not deal breakers but valid cons.

Great service
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: Our customer service manager, Trevor Ackerman, does a great job of responding quickly to our requests. Hats off to him.

Cons:

Our CSM is an all-star but Dealeron needs to get with the times.
Reviewed by a Marketing Director August 29th
Recommended: YES
✅ Verified Rating

Pros: Abbey our CSM has done a great job getting things done with the resources she has available. Any time I have a request or change it is implemented in a timely manner. The 4 star rating is not a reflection of her hard work she deserves a 5 star rating.

Cons: The website platform and features are out dated and not with times. There are other providers that offer more features even as simple as a grid layout for inventory. Before having Abbey assigned to our account it would take a considerable amount of time to have anything changed on the site. Their competitors seem to be rolling out new features that make the customer experience easier and enjoyable. The only reason we have not switched providers is because we have Abbey and it can be difficult to find a reliable CSM.

Cherie is always on top of everything we ask for
Reviewed by a Dealer Professional August 28th
Recommended: YES
✅ Verified Rating

Pros: Sometimes we ask for so many favors in a small period of time, but she never fails at getting everything done so fast! Truly an amazing person to work with.

Cons:

We're all very pleased with the site management.
Reviewed by a Salesperson August 28th
Recommended: YES
✅ Verified Rating

Pros: Very easy to find information, do a chat, apply online. Looks very good.

Cons:

Claire was wonderful
Reviewed by a Marketing Director August 28th
Recommended: YES
✅ Verified Rating

Pros: Claire was one of the brightest young women that I have had the privilege to speak with on the phone. Support at any company can be hit or miss (as evidenced by the fact that this issue took seven different people 2 months to resolve). She was personable, responsive and respectful as she fixed my problem in a little less than 10 minutes. Call and ask for Claire, she will be the resolution to your problem.

Cons: None

Great product and even better service!
Reviewed by an Internet Director August 27th
Recommended: YES
✅ Verified Rating

Pros: Our Customer Success Manager, Cherie Wandling, provides attentive and responsive service. Cherie has been a joy to work with and she provides great ideas on every call. Her knowledge of the reporting is refreshing compared to other website providers. The website itself has been amazing. Kudos to Ford Direct for partnering with a quality product.

Cons:


Contact Info

Do you work for DealerOn? Claim your company page now!

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