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Pros: sales rep was nice and very reassuring.
Cons: Could not get the software to do what was described. Canceled in 2017. They sent me to collections for not paying the bill AFTER I had canceled. Finally spoke to a human 60 days after being in their "legal" department who explained why they have still not canceled my account in 2018. Turns out the cancellation is more complicated than the sales rep descried. I'm still getting bills I don't owe...I've moved on. They have not.
Pros: Organized and easy to use. well displayed
Pros: easy to use, love the mobile app i can use it anywhere,I like that I can send text messages and send emails. will recommend this product to any dealer.
Pros: Better than CDK in so many regards
Cons: We didn't already have it when I started.
Pros: good reports, easy list building for marketing, easy to learn
Cons: some of their updates will cause some function to not work properly. Time frame to fix issues are sometimes long, but our Rep is great with communication. If they get all the bugs out and working great it will be a awesome product!
Pros: The reporting and follow up tools are amazing for day-to-day, monthly, and annual reporting. It makes my management move much more efficiently. Our rep. is always their for us as well. I highly recommend.
Cons: Not much. Just sometimes tough to put together a good e-mail blast together with the format.
Pros: easy to create custom campaigns customer support is very helpful desking deals is very simple and saves a ton of time following up with customers is very easy and the app helps out whenever im not in the office.
Cons: sometimes it takes a little while to load the desking screen.
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