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DealerSocket

DealerSocket CRM

 Rate Product
Star Rating Distribution:
315
144
69
52
45
Rating by Job Title:

Contact Info

Do you work for DealerSocket? Claim your company page now!

About the Product

DealerSocket’s CRM will allow you to manage fresh ups, phone ups and Internet leads all from one tool. Your dealership spends tens of thousands of dollars every month to get the phone to ring, get test drive appointments and generate Internet traffic. Make the most of the customer experience once engagement begins through improved business rules and increased sales staff accountability. The end result of choosing DealerSocket CRM? You will sell more cars.

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Last edited by Michael Fields on A few seconds ago

Product Summary

Product Overview
DealerSocket CRM Product Overview

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Star Rating Distribution:
315
144
69
52
45

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Much is included.
Reviewed by a Salesperson 3 days ago
Recommended: YES
✅ Verified Rating

Pros: Easy access for information. Never a glitch.

Cons:

Not user friendly.
Reviewed by a Sales Manager 6 days ago
Recommended: NO
✅ Verified Rating

Pros: They used to be the best.

Cons: Flipping between screens to complete tasks takes too much time.

not as easy as our last CRM
Reviewed by a Service Associate Last Week
Recommended: YES
✅ Verified Rating

Pros: Does the job but it isn't pretty.

Cons: Takes more time and not as many options,

It's been our CRM for many years. Updates made it better.
Reviewed by Group Executive Last Week
Recommended: YES
✅ Verified Rating

Pros: The updates have improved the efficiency quite a bit. I think this is a predictable system and reliable.

Cons:

I like how it manages customers and vehicles. Reports are easy.
Reviewed by Internet Director September 6th
Recommended: YES
✅ Verified Rating

Pros: I like how it manages customers and vehicles. Reports are easy.

Cons: Support could be stronger.

This is a robust CRM but not easy to manage.
Reviewed by an Internet Salesperson August 30th
Recommended: NO
✅ Verified Rating

Pros: Desking is especially hard to manage. Other than that, it has all we need.

Cons: Many features not included, that should be.

I am new to the system and I find it friendly to use.
Reviewed by a Salesperson August 28th
Recommended: YES
✅ Verified Rating

Pros: Easier, user friendly and just a cleaner look.

Cons: Entering a new entity when there might be another clients with similar names.

We switched to Socket and now we have switched back to Vin.
Reviewed by a General Sales Manager August 27th
Recommended: NO
✅ Verified Rating

Pros:

Cons: Doesn't have the versatility we need. A bit cumbersome.

Powerful tool since the latest update.
Reviewed by Fixed Ops Director August 22nd
Recommended: YES
✅ Verified Rating

Pros: Great since the latest upgrade. Powerful and fast. Excellent support.

Cons: None.

Easy to navigate and interact.
Reviewed by Group Executive August 20th
Recommended: YES
✅ Verified Rating

Pros: I like how I can do everything on one screen now, easy to track customers through sales and service. Easy to train people on this.

Cons: None.


Contact Info

Do you work for DealerSocket? Claim your company page now!

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