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DealerSocket

DealerSocket CRM

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Star Rating Distribution:
429
99
10
3
12
Rating by Job Title:

Contact Info

Do you work for DealerSocket? Claim your company page now!

About the Product

DealerSocket’s CRM will allow you to manage fresh ups, phone ups and Internet leads all from one tool. Your dealership spends tens of thousands of dollars every month to get the phone to ring, get test drive appointments and generate Internet traffic. Make the most of the customer experience once engagement begins through improved business rules and increased sales staff accountability. The end result of choosing DealerSocket CRM? You will sell more cars.

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Last edited by Michael Fields on A few seconds ago

Product Summary

Product Overview
DealerSocket CRM Product Overview

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Star Rating Distribution:
429
99
10
3
12

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

It is very easy to learn and use!
Reviewed by an Internet Salesperson Dec 23, 2016
Recommended: YES
✅ Verified Rating

Pros: This CRM is really user friendly, and has a lot of great features that really help us do great!

Cons: No cons!

Amazing Product!
Reviewed by an Internet Salesperson Dec 19, 2016
Recommended: YES
✅ Verified Rating

Pros: We have used them for over 8 years and they still work amazing for us. Their customer service is great as well and are always helpful either through phone or in person.

Cons: None.

Easy way to keep everything organized
Reviewed by a Salesperson Dec 16, 2016
Recommended: YES
✅ Verified Rating

Pros: It is very user friendly, makes it easy to input customer info and keep everything in order and one click away!

Cons: none

They are great to work with!
Reviewed by Other Dec 15, 2016
Recommended: YES
✅ Verified Rating

Pros: They are always there to help and teach us new features! The system is very user friendly and works really well!

Cons: No

Works Great!
Reviewed by an Internet Salesperson Dec 14, 2016
Recommended: YES
✅ Verified Rating

Pros: Their CRM is very easy to use and works great for us. No issues so far.

Cons: None.

Works Great!
Reviewed by a BDC Manager Dec 13, 2016
Recommended: YES
✅ Verified Rating

Pros: Their system is fairly easy to use and works great for what we need.

Cons: None.

Terrible business ethics, inconsistent account management.
Reviewed by an Internet Director Dec 13, 2016
Recommended: NO
✅ Verified Rating

Pros:

Cons: This company is scum. Their account management and tactics are not satisfaction-driven. After making the decision that this was not the technology we felt would work best for us (after working with them for 4 years), they wouldn't hear of giving us any lenience on our 3-YEAR AUTO RENEWAL. At the time we were supposed to ask for cancellation, we didn't even have an account manager. So the day it AUTO-RENEWED, we asked the new guy if anything could be done: Nope. On top of that, the "old" software was stripped of support to focus on the "new" one. And then everything started breaking, with the most common answer from support being: "we know and we are working on it"... Oh, and forget about forms updates and changes - that takes 12-14 weeks! It is possible to get too big too fast, you lose customers in the process of gaining new ones. Stuck with them and don't want to deal with them ever again.

Works Great!
Reviewed by a Salesperson Dec 12, 2016
Recommended: YES
✅ Verified Rating

Pros: Their CRM is very easy to use and works great for our dealership and what we need it to do. No issues yet.

Cons: None.

Works Great!
Reviewed by a Salesperson Dec 12, 2016
Recommended: YES
✅ Verified Rating

Pros: Their CRM is very user friendly and works great for us.

Cons: I don't like that I can't see my own calendar but others can. Seems a little backwards.

Amazing Product!
Reviewed by an Internet Director Dec 12, 2016
Recommended: YES
✅ Verified Rating

Pros: Their CRM is the best. It is very easy to use and has a lot of additional features that make reports and everything easier. I also really like the mobile phone features and we couldn't be happier.

Cons: None.


Contact Info

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