Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
DealerSocket

DealerSocket CRM

 Rate Product
Star Rating Distribution:
173
123
80
57
42
Rating by Job Title:

Contact Info

Do you work for DealerSocket? Claim your company page now!

About the Product

DealerSocket’s CRM will allow you to manage fresh ups, phone ups and Internet leads all from one tool. Your dealership spends tens of thousands of dollars every month to get the phone to ring, get test drive appointments and generate Internet traffic. Make the most of the customer experience once engagement begins through improved business rules and increased sales staff accountability. The end result of choosing DealerSocket CRM? You will sell more cars.

expand_more read more expand_more expand_less read less expand_less
Last edited by Michael Fields on A few seconds ago

Product Summary

Product Overview
DealerSocket CRM Product Overview

.overview .snapshot table { display: inline-table; } .overview .snapshot table tr td { border: none; } .overview span { float: left; width: 50%; } @media only screen and (max-width: 350px){ .over...

Read More chevron_right
Star Rating Distribution:
173
123
80
57
42

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Very reliable product for us since all the updates.
Reviewed by Sales Manager 2 days ago
Recommended: YES
✅ Verified Rating

Pros: We've used this for quite a while, since all the updates it's been better than ever.

Cons:

Easy to learn, easy to use.
Reviewed by Salesperson 3 days ago
Recommended: YES
✅ Verified Rating

Pros: It keeps me on task doing what I need to do to make the sale!

Cons:

Does everything we need and more.
Reviewed by an Internet Salesperson 3 days ago
Recommended: YES
✅ Verified Rating

Pros: Manages our customers, inventory, leads and tasks incredibly well. We are really happy with this!

Cons:

Support is terrible!
Reviewed by a General Manager Last Week
Recommended: NO
✅ Verified Rating

Pros: Great 'sales' pitch!

Cons: Numerous issues often and when you need something fixed it typically takes several weeks to have something as simple as 'adding a form' to get done. Recently they did a product update which ended up altering our LAW contract for the bank. The bank will not issue funding because the contract is wrong. We have been several days without resolution or even the decency of a call back! It's unfortunate that service went down the drain when DealerSocket bought them. When they were a small private business they actually cared and got things done. This isn't the case anymore so I highly recommend you seek an alternate DMS or this company will leave you losing your mind.

Out of date and terrible support
Reviewed by a General Manager Last Week
Recommended: NO
✅ Verified Rating

Pros: Easy integration if you use FEX.

Cons: Hard to use Several unnecessary steps for every task Templates are old school Unable to customize email blasts to specific customers. It's all or nothing basically Customer service for the ENTIRE company is so poor so brace yourself for the worst experience ever. Great sales talent to get the sale but the follow up beyond the sale is terrible.

Used for 4 years and we love it.
Reviewed by a Dealer Professional January 28th
Recommended: YES
✅ Verified Rating

Pros: Dax is a greta rep and product is easy and efficient.

Cons:

I have worked with this for 6 years, great product!
Reviewed by an Internet Salesperson January 18th
Recommended: YES
✅ Verified Rating

Pros: They have always been good to work with, they seem to stay on top of the glitches and really work with us to correct any issues.

Cons:

Very happy with this CRM tool.
Reviewed by a Salesperson January 10th
Recommended: YES
✅ Verified Rating

Pros: Perfection? NO Precision? YES. Wouldn't switch.

Cons:

Reports are so easy!
Reviewed by Internet Director January 4th
Recommended: YES
✅ Verified Rating

Pros: This is a huge improvement from our last DRM provider. Every aspect is organized.

Cons:

User friendly and easy to manage!
Reviewed by an Owner January 4th
Recommended: YES
✅ Verified Rating

Pros: They do exactly what we need. Their support team is awesome. Used for many years.

Cons:


Contact Info

Do you work for DealerSocket? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

DealerSocket Products

DealerSocket CRM
77% Recommended    Recom'd 475 Ratings
DealerSocket Desking
96% Recommended    Recom'd 76 Ratings
Category: Desking
DealerSocket ILM
100% Recommended    Recom'd 36 Ratings
Category: Lead Management
DealerSocket Inventory+
94% Recommended    Recom'd 74 Ratings
DealerSocket Analytics
100% Recommended    Recom'd 20 Ratings
Category: Data Analytics
DealerSocket Service
85% Recommended    Recom'd 7 Ratings
Category: CRM - Fixed Ops
CTI
100% Recommended    Recom'd 2 Ratings
Category: Call Management
DealerFire Responsive Websites
88% Recommended    Recom'd 170 Ratings
Category: Websites
DealerFire Content Marketing (SEO)
95% Recommended    Recom'd 42 Ratings
RevenueRadar
78% Recommended    Recom'd 14 Ratings
DealerFire SEM/PPC
100% Recommended    Recom'd 15 Ratings
MobileCRM
89% Recommended    Recom'd 115 Ratings
IDMS
60% Recommended    Recom'd 23 Ratings
Category: DMS
SocketTalk
0% Recommended    Recom'd 0 Ratings
Category: Lead Management

CRM - Sales Dept. Products

97%  Recommended Recom'd 1960 Ratings
Company: ELEAD1ONE
96%  Recommended Recom'd 394 Ratings
77%  Recommended Recom'd 475 Ratings
Company: DealerSocket
91%  Recommended Recom'd 122 Ratings
Company: ProMax

 Unlock all of the community & features  Join Now