Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
DealerSocket

DealerSocket CRM

 Rate Product
Star Rating Distribution:
87
36
14
7
8
Rating by Job Title:

Contact Info

Do you work for DealerSocket? Claim your company page now!

About the Product


DealerSocket’s CRM will allow you to manage fresh ups, phone ups and Internet leads all from one tool. Your dealership spends tens of thousands of dollars every month to get the phone to ring, get test drive appointments and generate Internet traffic. Make the most of the customer experience once engagement begins through improved business rules and increased sales staff accountability. The end result of choosing DealerSocket CRM? You will sell more cars.

expand_more read more expand_more expand_less read less expand_less
Last edited by Michael Fields on A few seconds ago

Product Summary

Product Overview
DealerSocket CRM Product Overview

.overview .snapshot table { display: inline-table; } .overview .snapshot table tr td { border: none; } .overview span { float: left; width: 50%; } @media only screen and (max-width: 350px){ .over...

Read More chevron_right
Star Rating Distribution:
87
36
14
7
8

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

I give support a solid 5, the tool has some glitches.
Reviewed by a BDC Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Their support team is really great, the tool itself has some issues and I know they are working on it.

Cons:

Patrick Mendoza

thanks for the feedback. What issues are you having? Can you send us a note at corporate communications@dealersocket.com and we'll get on it ASAP?

Have had this a long time, they've always been a good product for us.
Reviewed by a General Sales Manager Dec 11, 2019
Recommended: YES
✅ Verified Rating

Pros: DealerSocket's CRM seems to work well for every department so we are happy with this.

Cons:

Patrick Mendoza

Fantastic! Glad you like it and it's working for you!

This CRM is working great for me, smooth and efficient.
Reviewed by a Marketing Director Dec 10, 2019
Recommended: YES
✅ Verified Rating

Pros: For my job duties this is a great CRM and keeps me organized.

Cons:

Patrick Mendoza

Excellent! Glad to hear it.

I love their CRM, the best I've ever worked with.
Reviewed by a BDC Manager Dec 3, 2019
Recommended: YES
✅ Verified Rating

Pros: It's a very manageable CRM, intuitive and flexible. Easy to navigate and great at handling all the information for us.

Cons:

Patrick Mendoza

Glad you like it!

Great company and customer support is always available.
Reviewed by a General Sales Manager Dec 3, 2019
Recommended: YES
✅ Verified Rating

Pros: The CRM is easy to use, very flexible and most of my employees like using it. If they all like it you know it works well for the dealership.

Cons:

Patrick Mendoza

We strive to have White Glove service in everything we do. Thank you for the feedback!

I like working with this company, they have superior products.
Reviewed by an Internet Director Dec 2, 2019
Recommended: YES
✅ Verified Rating

Pros: The CRM is functionally a superior product but easy for all of us to use. It is easy to manage and very flexible.

Cons:

Patrick Mendoza

We think they're superior, too!

Patrick Mendoza

Great feedback, thank you!

Simple to use, I really like Blackbird.
Reviewed by a Service Manager Nov 27, 2019
Recommended: YES
✅ Verified Rating

Pros: This is really user friendly, I can find information various ways and very quickly. Keeps me on task and tracks my daily progress. Manages the customers very well.

Cons:

Patrick Mendoza

Blackbird has been a hit and helps people stay on task!

Great for internet sales, easy to manage, up to date.
Reviewed by an Internet Salesperson Nov 25, 2019
Recommended: YES
✅ Verified Rating

Pros: Great for internet sales, easy to manage, up to date.

Cons:

Patrick Mendoza

Thank you for the feedback! Glad you like our CRM!

Not a fan, difficult CRM for me to manage, inaccurate half the time.
Reviewed by a BDC Manager Nov 25, 2019
Recommended: NO
✅ Verified Rating

Pros:

Cons: Not a fan, difficult CRM for me to manage, inaccurate half the time.

Patrick Mendoza

I apologize you were having trouble learning the CRM, that's not good. We'd be happy to help in any way we can. Can you send me an email corporatecommunications@dealersocket.com and I'll put you in touch with someone who can help?

The changes we requested are not being made in a timely manner.
Reviewed by an Internet Salesperson Nov 21, 2019
Recommended: NO
✅ Verified Rating

Pros:

Cons: We have had some issues with our DealerSocket products and are not happy with the lack of correcting these issues.

Patrick Mendoza

Hi there and thank you for the feedback. We are always working to make things better in a timely manner for our customers. Can you shoot me a note at corporatecommunications@dealersocket.com and let me know what the issue is and we'll get it sorted out ASAP? Thank you


Contact Info

Do you work for DealerSocket? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

DealerSocket Products

DealerSocket CRM
80% Recommended    Recom'd 394 Ratings
DealerFire Responsive Websites
90% Recommended    Recom'd 123 Ratings
Category: Websites
MobileCRM
93% Recommended    Recom'd 74 Ratings
DealerSocket Inventory+
96% Recommended    Recom'd 78 Ratings
IDMS
65% Recommended    Recom'd 26 Ratings
Category: DMS
RevenueRadar
92% Recommended    Recom'd 25 Ratings
Precise Price
0% Recommended    Recom'd 0 Ratings
DealerSocket Desking
94% Recommended    Recom'd 79 Ratings
Category: Desking
DealerSocket ILM
100% Recommended    Recom'd 29 Ratings
Category: Lead Management
DealerFire Content Marketing (SEO)
94% Recommended    Recom'd 34 Ratings
DealerSocket Analytics
100% Recommended    Recom'd 22 Ratings
Category: Data Analytics
DealerFire SEM/PPC
100% Recommended    Recom'd 8 Ratings
SocketTalk
100% Recommended    Recom'd 7 Ratings
Category: Lead Management
DealerSocket Service
100% Recommended    Recom'd 6 Ratings
Category: CRM - Fixed Ops
CTI
100% Recommended    Recom'd 2 Ratings
Category: Call Management

CRM - Sales Dept. Products

97%  Recommended Recom'd 2167 Ratings
Company: Elead
97%  Recommended Recom'd 488 Ratings
80%  Recommended Recom'd 394 Ratings
Company: DealerSocket
100%  Recommended Recom'd 101 Ratings
Company: DriveCentric

 Unlock all of the community & features  Join Now