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DealerSocket

DealerSocket CRM

 Rate Product
Star Rating Distribution:
436
104
11
4
13
Rating by Job Title:

Contact Info

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About the Product

DealerSocket’s CRM will allow you to manage fresh ups, phone ups and Internet leads all from one tool. Your dealership spends tens of thousands of dollars every month to get the phone to ring, get test drive appointments and generate Internet traffic. Make the most of the customer experience once engagement begins through improved business rules and increased sales staff accountability. The end result of choosing DealerSocket CRM? You will sell more cars.

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Last edited by Michael Fields on A few seconds ago

Product Summary

Product Overview
DealerSocket CRM Product Overview

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Star Rating Distribution:
436
104
11
4
13

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Love It.
Reviewed by General Sales Manager 2 days ago
Recommended: YES
✅ Verified Rating

Pros: DealerSocket has taken great care of us, I also really like that the app helps me use the CRM on the go.

Cons: Like with any CRM, they cant cater to every dealership, but it would be nice if incoming leads were integrated into the system.

Dealersocket: Failing customer support
Reviewed by a Marketing Director 5 days ago
Recommended: NO
✅ Verified Rating

Pros: At this current time I truly can not see why any company would choose this CRM over pen and paper.

Cons: I've been trying to receive more information about early term of our dealersocket contract for over 3 months now. Not only have I been given the run around but now no one is getting back to me. This is only the most recent issue in a series of problems based around their very bad CRM platform. Crashing email servers, lack of customer support, untrained and always unavailable support staff. I wish I could get past a 3 month period were the system wouldn't unexpectedly stop working for no real reason.

Dealersocket CRM meets our needs!
Reviewed by Sales Manager 6 days ago
Recommended: YES
✅ Verified Rating

Pros: Dealersocket CRM acts as a personal assistant. I like everything about the way it functions!

Cons:

Not My Favorite
Reviewed by a Sales Manager Last Week
Recommended: NO
✅ Verified Rating

Pros: This is not a great CRM. It covered the basics, but that was it.

Cons: This is not a user friendly product! Very hard to use.

Great CRM
Reviewed by a Group Executive Last Week
Recommended: YES
✅ Verified Rating

Pros: Absolutely perfect scalability and user interface. I love that I can customize profiles. Also has great customer service.

Cons: None

Good, But Needs Refining.
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Keeps me organized and productive.

Cons: The new update can be a bit slow, and CTI is not always registered. Sometimes I cannot read emails, have to hard refresh the whole page to see emails. Frustrating when I have to click an analog box or I cannot move forward.

Great CRM
Reviewed by Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: I love that this acts as my daily planner.

Cons: None

Great CRM
Reviewed by Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Keeps information on all of my customers, good way to manage without having to deal with a lot of paper. Helps keep my schedule and priorities organized. Love the to do list.

Cons: New changes have been hard to get used to

Not happy with DealerSocket!
Reviewed by Salesperson Last Week
Recommended: NO
✅ Verified Rating

Pros: none

Cons: Dealer Socket is very hard to use! No follow up. Difficult is organize! It is practically imposssible to communicate with them.

I HAVE USED DEALERSOCKET FOR YEARS!
Reviewed by Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: DealeSocket has my Business! They make my job easier and I am very pleased with the company!

Cons: none


Contact Info

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