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DealerSocket

DealerSocket CRM

 Rate Product
Star Rating Distribution:
567
177
70
50
46
Rating by Job Title:

Contact Info

Do you work for DealerSocket? Claim your company page now!

About the Product

DealerSocket’s CRM will allow you to manage fresh ups, phone ups and Internet leads all from one tool. Your dealership spends tens of thousands of dollars every month to get the phone to ring, get test drive appointments and generate Internet traffic. Make the most of the customer experience once engagement begins through improved business rules and increased sales staff accountability. The end result of choosing DealerSocket CRM? You will sell more cars.

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Last edited by Michael Fields on A few seconds ago

Product Summary

Product Overview
DealerSocket CRM Product Overview

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Star Rating Distribution:
567
177
70
50
46

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Fairly new- still learning
Reviewed by Internet Sales 13 hours ago
Recommended: YES
✅ Verified Rating

Pros: The reporting tool is great, we are still learning how to use the CRM fully.

Cons: There are occasional glitches.

Blackbird platform change ruined it.
Reviewed by Marketing Director 3 days ago
Recommended: NO
✅ Verified Rating

Pros:

Cons: Blackbird created lots of problems for us. It took forever to get support staff do do something so we could even utilize the tool. I do not recommend this product unless you can wait for support a long time to be able to use it.

Keeps us organized.
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Support team is available and system is strong.

Cons:

Support and product are lacking.
Reviewed by a General Sales Manager Last Week
Recommended: NO
✅ Verified Rating

Pros:

Cons: Recently switched to Elead1 and the change was worth the work.

Not satisfied with .
Reviewed by General Manager Last Week
Recommended: NO
✅ Verified Rating

Pros:

Cons: When there were problems there was no support. Unreliable.

excellent CRM
Reviewed by BDC Manager July 5th
Recommended: YES
✅ Verified Rating

Pros: The platform is great and simple to use. However, it would be nice if the email automated during the day instead of at midnight.

Cons:

Not satisfied with .
Reviewed by Sales Manager July 5th
Recommended: NO
✅ Verified Rating

Pros:

Cons: The system is difficult to manage and navigate. Difficult to get support.

Everything we do, we use Socket and it is amazing.
Reviewed by an Internet Director July 3rd
Recommended: YES
✅ Verified Rating

Pros: This CRM is great and keep us up to speed and informed.

Cons:

Working well now!
Reviewed by BDC Manager July 3rd
Recommended: YES
✅ Verified Rating

Pros: It took a year to get up and running. It was glitchy and complicated but it now works well for everyone. The support could be better.

Cons:

Love this system.. Easy and efficient.
Reviewed by a Salesperson July 3rd
Recommended: YES
✅ Verified Rating

Pros: I like writing my own deal sheets. It saves time and money for me.

Cons:


Contact Info

Do you work for DealerSocket? Claim your company page now!

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