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DealerSocket

DealerSocket CRM

 Rate Product
Star Rating Distribution:
177
123
81
57
41
Rating by Job Title:

Contact Info

Do you work for DealerSocket? Claim your company page now!

About the Product

DealerSocket’s CRM will allow you to manage fresh ups, phone ups and Internet leads all from one tool. Your dealership spends tens of thousands of dollars every month to get the phone to ring, get test drive appointments and generate Internet traffic. Make the most of the customer experience once engagement begins through improved business rules and increased sales staff accountability. The end result of choosing DealerSocket CRM? You will sell more cars.

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Last edited by Michael Fields on A few seconds ago

Product Summary

Product Overview
DealerSocket CRM Product Overview

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Star Rating Distribution:
177
123
81
57
41

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

I have worked with this for 6 years, great product!
Reviewed by an Internet Salesperson 5 days ago
Recommended: YES
✅ Verified Rating

Pros: They have always been good to work with, they seem to stay on top of the glitches and really work with us to correct any issues.

Cons:

Very happy with this CRM tool.
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Perfection? NO Precision? YES. Wouldn't switch.

Cons:

Reports are so easy!
Reviewed by Internet Director January 4th
Recommended: YES
✅ Verified Rating

Pros: This is a huge improvement from our last DRM provider. Every aspect is organized.

Cons:

User friendly and easy to manage!
Reviewed by an Owner January 4th
Recommended: YES
✅ Verified Rating

Pros: They do exactly what we need. Their support team is awesome. Used for many years.

Cons:

Best CRM in the auto world!
Reviewed by Sales Manager January 4th
Recommended: YES
✅ Verified Rating

Pros: Reports are easily accessible. Everything is easier with Socket. Our rep is extremely helpful.

Cons:

Everything is good.
Reviewed by a BDC Manager Dec 26, 2018
Recommended: YES
✅ Verified Rating

Pros: Its been good. Had it for the past 7-8 years and we really enjoy it.

Cons:

Support needs an upgrade.
Reviewed by an Internet Salesperson Dec 26, 2018
Recommended: NO
✅ Verified Rating

Pros:

Cons: The support, or lack there of, is ridiculous.

Too many moving parts. Support isn't usually available.
Reviewed by a Sales Manager Dec 26, 2018
Recommended: NO
✅ Verified Rating

Pros:

Cons: One problem after another. When we make any changes it changes other parts. Frustrating system for us.

This CRM is more geared towards sales. Great product!
Reviewed by a Dealer Professional Dec 26, 2018
Recommended: YES
✅ Verified Rating

Pros: For the sales end this CRM is perfect! It is more geared towards sales than service but a fantastic platform.

Cons:

Pretty good crm
Reviewed by an Internet Director Dec 21, 2018
Recommended: YES
✅ Verified Rating

Pros: They are pretty good. Wish you could customize more.

Cons:


Contact Info

Do you work for DealerSocket? Claim your company page now!

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