Pros: We have 2 lanes and its super easy to pick 1 lane. Great visibility, can see who set up the customers service appointment and follow it through. Easy to add work notes and change descriptions. Love this tool

Cons:

Pros: They are okay, but nothing outstanding. Somewhat satisfied with.

Cons: Difficult to manage. Has gaps in the information updates.

Pros: Makes service so much easier. Everything we nee is at our fingertips!

Cons:

Pros: glitches and hard to manage! holes in the information updates!

Cons:

Pros: The system is easy to use.

Cons: Very limited function and have integration push problems.

Pros: Intuitive scheduling and an interactive scheduler tool for the website

Cons: add on for text option

Pros: Great templated emails, customization and accurate.

Cons: interaction with DMS is a challenge with tracking VINs

Pros: A GREAT RESOURCE TO USE AS SCHEDULING AND EASY TO NAVIGATE

Cons: THE NOTES DO NOT SAVE AND CARRY FROM APPOINTMENT TO APPOINTMENT

Pros: user friendly, everything you need on one screen

Cons: cannot use work notes feature unless setting a appointment, sometimes run slow and takes a while to save appointment

Pros: Seems to be a very user friendly program.

Cons: I have not had any trouble in the short time I have been using.