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DealerSocket

DealerSocket Service

 Rate Product
Star Rating Distribution:
3
0
2
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1
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Contact Info

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About the Product

Increase first-service appointments and monitor existing service appointments, automate confirmations, as well as manage no-shows, follow-ups, and your loaner car fleet all through DealerSockets Fixed Operations Service tool.

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Last edited by Michael Fields on A few seconds ago

Product Summary

Star Rating Distribution:
3
0
2
0
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great tool
Reviewed by BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: We have 2 lanes and its super easy to pick 1 lane. Great visibility, can see who set up the customers service appointment and follow it through. Easy to add work notes and change descriptions. Love this tool

Cons:

Somewhat satisfied with.
Reviewed by Internet Director May 8th
Recommended: YES
✅ Verified Rating

Pros: They are okay, but nothing outstanding. Somewhat satisfied with.

Cons: Difficult to manage. Has gaps in the information updates.

They do an awesome job!
Reviewed by a BDC Manager Dec 22, 2017
Recommended: YES
✅ Verified Rating

Pros: Makes service so much easier. Everything we nee is at our fingertips!

Cons:

They used to be a lot better with support!
Reviewed by a Dealer Professional Dec 22, 2017
Recommended: YES
✅ Verified Rating

Pros: glitches and hard to manage! holes in the information updates!

Cons:

This system is a backup to there sales CRM
Reviewed by an Owner Jun 29, 2017
Recommended: NO
✅ Verified Rating

Pros: The system is easy to use.

Cons: Very limited function and have integration push problems.

Great product
Reviewed by a Fixed Ops Director Jun 13, 2017
Recommended: YES
✅ Verified Rating

Pros: Intuitive scheduling and an interactive scheduler tool for the website

Cons: add on for text option

A great tool to help with service scheduling
Reviewed by a Marketing Director Aug 25, 2016
Recommended: YES
✅ Verified Rating

Pros: Great templated emails, customization and accurate.

Cons: interaction with DMS is a challenge with tracking VINs

A GREAT PROGRAM
Reviewed by a Service Associate Aug 24, 2016
Recommended: YES
✅ Verified Rating

Pros: A GREAT RESOURCE TO USE AS SCHEDULING AND EASY TO NAVIGATE

Cons: THE NOTES DO NOT SAVE AND CARRY FROM APPOINTMENT TO APPOINTMENT

Easy to use
Reviewed by a Service Associate Aug 24, 2016
Recommended: YES
✅ Verified Rating

Pros: user friendly, everything you need on one screen

Cons: cannot use work notes feature unless setting a appointment, sometimes run slow and takes a while to save appointment

Very happy with the program.
Reviewed by a Service Associate Aug 24, 2016
Recommended: YES
✅ Verified Rating

Pros: Seems to be a very user friendly program.

Cons: I have not had any trouble in the short time I have been using.


Contact Info

Do you work for DealerSocket? Claim your company page now!

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