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DealerSocket

DealerSocket Service

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Star Rating Distribution:
3
2
0
0
0
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Contact Info

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About the Product

Increase first-service appointments and monitor existing service appointments, automate confirmations, as well as manage no-shows, follow-ups, and your loaner car fleet all through DealerSockets Fixed Operations Service tool.

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Product Summary

Star Rating Distribution:
3
2
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

best online scheduler
Reviewed by a BDC Manager May 30th
Recommended: YES
✅ Verified Rating

Pros: Love the reach we get with online scheduling

Cons:

Service loves it
Reviewed by a Controller May 30th
Recommended: YES
✅ Verified Rating

Pros: We love service one. Our service staff rants and raves.

Cons:

Runs smooth and no problems.
Reviewed by a BDC Manager May 29th
Recommended: YES
✅ Verified Rating

Pros: Accurate and tracking is easy.

Cons:

Huge fan
Reviewed by a BDC Manager Dec 17, 2018
Recommended: YES
✅ Verified Rating

Pros: We love the service scheduling. Everyone can always improve, but they are on top of it. In the two years I have used this product its only been down once and that was for three hours tops.

Cons:

Great tool
Reviewed by BDC Manager Nov 8, 2018
Recommended: YES
✅ Verified Rating

Pros: We have 2 lanes and its super easy to pick 1 lane. Great visibility, can see who set up the customers service appointment and follow it through. Easy to add work notes and change descriptions. Love this tool

Cons:

Somewhat satisfied with.
Reviewed by Internet Director May 8, 2018
Recommended: YES
✅ Verified Rating

Pros: They are okay, but nothing outstanding. Somewhat satisfied with.

Cons: Difficult to manage. Has gaps in the information updates.

They do an awesome job!
Reviewed by a BDC Manager Dec 22, 2017
Recommended: YES
✅ Verified Rating

Pros: Makes service so much easier. Everything we nee is at our fingertips!

Cons:

They used to be a lot better with support!
Reviewed by a Dealer Professional Dec 22, 2017
Recommended: YES
✅ Verified Rating

Pros: glitches and hard to manage! holes in the information updates!

Cons:

This system is a backup to there sales CRM
Reviewed by an Owner Jun 29, 2017
Recommended: NO
✅ Verified Rating

Pros: The system is easy to use.

Cons: Very limited function and have integration push problems.

Great product
Reviewed by a Fixed Ops Director Jun 13, 2017
Recommended: YES
✅ Verified Rating

Pros: Intuitive scheduling and an interactive scheduler tool for the website

Cons: add on for text option


Contact Info

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