IDMS

Pros: We can access things across the board. Really easy to use

Cons:

Pros: It manages everything and more, They've always been quick to respond to anything I needed.

Cons:

Pros: Easy to go back and forth between dealersocket products

Cons:

Pros: Great quality DMS. Clean and easy to use

Cons:

Pros: It is really nice- works well with other products and helps us connect

Cons:

Pros: Does what I need it to, relatively easy to use. Had a few bugs at first but is pretty smooth now.

Cons:

Pros: They have some features I miss

Cons: Onboarding is awful! Training is awful. Everything is online webinars that is not customized for our dealership. Support is awful. The people I call are nice but the solutions are to go back to webinars. Very expensive. I paid for 2-1/2 years and never sold anything thru IDMS.

Pros: DealerSocket has been great with support for this product, easy to use and navigate.

Cons:

Pros:

Cons: Inside reporting is repeatedly inaccurate.

Pros:

Cons: We are locked in a contract and there is no way out. The product mal-functions all the time.