Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
DealerSocket

IDMS

 Rate Product
Star Rating Distribution:
4
4
1
2
2
Rating by Job Title:

Contact Info

Do you work for DealerSocket? Claim your company page now!

About the Product

Why is this product not listed?

expand_more read more expand_more expand_less read less expand_less
Last edited by Nobody on

Do you work for DealerSocket? Claim your page now!

Product Summary

Star Rating Distribution:
4
4
1
2
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Overall quite satisfied with.
Reviewed by Internet Director June 21st
Recommended: YES
✅ Verified Rating

Pros: This is user friendly and a solid product.

Cons: The support wait time is terrible. The only downside.

Highly satisfied with.
Reviewed by Internet Sales June 13th
Recommended: YES
✅ Verified Rating

Pros: They have amazing service and support. This product is bringing us up to date.

Cons: None currently.

Somewhat satisfied with.
Reviewed by Salesperson May 22nd
Recommended: YES
✅ Verified Rating

Pros: System is okay, but is nothing outstanding.

Cons: Not as user friendly as many others available.

Stay far away from any of there products!!!!!!!!
Reviewed by an Owner May 18th
Recommended: NO
✅ Verified Rating

Pros: non

Cons: Worst service ever, sales rep will never call you back! Product does not work!

Highly satisfied with.
Reviewed by Internet Director May 3rd
Recommended: YES
✅ Verified Rating

Pros: It is very organized and helpful. Does a good job.

Cons: None currently.

Easy to use and navigate
Reviewed by Internet Director March 13th
Recommended: YES
✅ Verified Rating

Pros: The customer profiles are easy to navigate

Cons:

They are great unless you ned them asap
Reviewed by an Internet Salesperson February 26th
Recommended: YES
✅ Verified Rating

Pros: Solid DMS and is user friendly.

Cons:

needs work on support end
Reviewed by Other February 20th
Recommended: NO
✅ Verified Rating

Pros:

Cons: I wish that maintenance requests didn't take so long.

Horrible product since merger
Reviewed by an Owner January 26th
Recommended: NO
✅ Verified Rating

Pros: What does work is easy to use.

Cons: Mobile app is a joke, missing many documents, and most do not print correctly. Tech support is a joke, and everything takes two weeks.

Dealersocket was suppose to be our "Upgrade" ended up being a huge headache. Stay Away
Reviewed by an Owner January 6th
Recommended: NO
✅ Verified Rating

Pros: Stylish and intuitive design. I love the search feature and how you can type any information into the search bar to find your vehicle (e.g. part of the vin, part of the stock #) and you can sort easily by any column. The dashboard is awesome and shows a great summary of the business' performance. They also had friendly customer support agents

Cons: Our account manager was impossible to reach because they kept switching. Getting reports were a nightmare, they hardly ever worked. Even customer support couldn't help us. Using the "Print" button was always a gamble especially when you're trying to print a payment schedule for a customer and it won't do anything. Customer support was slow (especially on Saturdays) you have to go through phone menus just to to them and you can be on hold for a while. Biggest con, is I was told I could cancel anytime but apparently not, and now I have to go through an ordeal of waiting to get out of the contract which will probably won't happen. Stay away, the mistake of choosing Dealersocket has cost us so much time and frustration and is going to cost us thousands of dollars in payments for a contract I cant get out of.


Contact Info

Do you work for DealerSocket? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

DealerSocket Products

DealerSocket CRM
89% Recommended    Recom'd 910 Ratings
DealerSocket Desking
97% Recommended    Recom'd 68 Ratings
Category: Desking
DealerSocket ILM
100% Recommended    Recom'd 42 Ratings
Category: Lead Management
DealerSocket Inventory+
94% Recommended    Recom'd 50 Ratings
DealerSocket Service
90% Recommended    Recom'd 10 Ratings
Category: CRM - Fixed Ops
DealerSocket Analytics
100% Recommended    Recom'd 10 Ratings
Category: Data Analytics
CTI
100% Recommended    Recom'd 4 Ratings
Category: Call Management
DealerFire Responsive Websites
85% Recommended    Recom'd 139 Ratings
Category: Websites
RevenueRadar
91% Recommended    Recom'd 23 Ratings
DealerFire SEM/PPC
100% Recommended    Recom'd 12 Ratings
DealerFire Content Marketing (SEO)
94% Recommended    Recom'd 35 Ratings
MobileCRM
91% Recommended    Recom'd 131 Ratings
SocketTalk
92% Recommended    Recom'd 13 Ratings
Category: Lead Management
IDMS
69% Recommended    Recom'd 13 Ratings
Category: DMS

DMS Products

93%  Recommended Recom'd 193 Ratings
89%  Recommended Recom'd 141 Ratings
100%  Recommended Recom'd 30 Ratings
87%  Recommended Recom'd 182 Ratings

 Unlock all of the community & features  Join Now