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DealerSocket

IDMS

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About the Product

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Product Summary

Star Rating Distribution:
5
5
1
4
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Customer support could use improvement
Reviewed by Other Last Week
Recommended: YES
✅ Verified Rating

Pros: Integrates well with our CRM. We like it for the most part.

Cons: Doesn't give us the greatest data. Support could use an improvement as well.

Adequate training provided. Complicated. Missing key features.
Reviewed by an Owner October 1st
Recommended: NO
✅ Verified Rating

Pros: Can categorize inventory by status (available, recon, spot delivered, etc.). All info to value/price vehicle on one page (Carfax, NADA, Cost, etc.). I liked my sales rep. Phone support people are nice and helpful. After-sale admin staff not helpful.

Cons: Terrible training. Webinars and phone support only. Far too complicated for that to be sufficient. Also missing key features, such as the accruing floor plan interest as a cost. Only pulls certain info from CRM, so there is still a lot of unnecessary re-keying of info.

Expensive and not worth the price.
Reviewed by an Owner September 7th
Recommended: NO
✅ Verified Rating

Pros:

Cons: System was confusing and not compatible with our CRM.

Excellent reporting and information.
Reviewed by Marketing Director August 17th
Recommended: YES
✅ Verified Rating

Pros: No complaints. Everything is always current and problems are taken care of efficiently. Employees like the system, easy to learn.

Cons:

Overall quite satisfied with.
Reviewed by Internet Director June 21st
Recommended: YES
✅ Verified Rating

Pros: This is user friendly and a solid product.

Cons: The support wait time is terrible. The only downside.

Highly satisfied with.
Reviewed by Internet Sales June 13th
Recommended: YES
✅ Verified Rating

Pros: They have amazing service and support. This product is bringing us up to date.

Cons: None currently.

Somewhat satisfied with.
Reviewed by Salesperson May 22nd
Recommended: YES
✅ Verified Rating

Pros: System is okay, but is nothing outstanding.

Cons: Not as user friendly as many others available.

Stay far away from any of there products!!!!!!!!
Reviewed by an Owner May 18th
Recommended: NO
✅ Verified Rating

Pros: non

Cons: Worst service ever, sales rep will never call you back! Product does not work!

Highly satisfied with.
Reviewed by Internet Director May 3rd
Recommended: YES
✅ Verified Rating

Pros: It is very organized and helpful. Does a good job.

Cons: None currently.

Easy to use and navigate
Reviewed by Internet Director March 13th
Recommended: YES
✅ Verified Rating

Pros: The customer profiles are easy to navigate

Cons:


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