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DealerSocket

DealerSocket Inventory+

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1
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About the Product

Inventory is an award winning suite of data enabled tools that help dealerships maximize profits. From appraisal to acquisition to stocking to merchandising to pricing to syndicating to disposing, our tools provide opportunities to maximize the value of your inventory investment every step of the way.

Appraise a vehicle based on real-time wholesale or retail market values to maximize profit and minimize risk.

Make consistent, informed used vehicle acquisition and disposal decisions with our TrueTarget® and TrueScore® pricing tools.

Merchandise, market, and move the cars on your lot, from one interface, at any time and from any device.


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Last edited by Frank Sobyak on Jun 20, 2016

Product Summary

Star Rating Distribution:
3
2
1
0
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

very useful APP!
Reviewed by a Salesperson July 7th
Recommended: YES
✅ Verified Rating

Pros: This APP helps us keep organized and it is realtime!!

Cons:

Overall good product, but has some problems.
Reviewed by a General Manager June 19th
Recommended: YES
✅ Verified Rating

Pros: User friendly and the mobile app is beneficial.

Cons: The data set for what pricing vehicles is lacking. Mine seems to pull only cars.com while autotrader listings aren't available?

Great product goes really good with crm
Reviewed by General Manager June 7th
Recommended: YES
✅ Verified Rating

Pros: Great with the CRM and easy to use

Cons:

Avoid if you possibly can
Reviewed by an Office Associate April 28th
Recommended: NO
✅ Verified Rating

Pros: It's hard to say there are any, honestly.

Cons: Glitchy, antiquated software with new issues seemingly on a daily basis. Every day using Inventory and AAX is an adventure because you never know what part of the software won't be working when you come to work. Customer service is abysmal. I can't remember the last time I called them and they were actually able to fix anything. And what's worse, they get very rude when you persist with trying to get your issues resolved. I can't understand how they are still in business because if we treated our customers this way, we surely wouldn't be.

No problems here
Reviewed by an Internet Director January 18th
Recommended: YES
✅ Verified Rating

Pros: Easy to use. Love the True Target Pricing Tool. Everything at a glance. The phone app is good for on-the-fly trade valuations, or using it to answer customer questions on or off the lot.

Cons: Their Inventory phone app could use some attention.

Our inventory is easy to update and search!
Reviewed by a BDC Manager Dec 15, 2016
Recommended: YES
✅ Verified Rating

Pros: Our inventory is easier to maintain, we know how long cars have been on the lot and it is easy to search for specific cars.

Cons:

Good product for keeping track of vehicle appraisals
Reviewed by a Dealer Professional Sep 21, 2016
Recommended: YES
✅ Verified Rating

Pros: Mobile friendly and easy for the sales staff to use, especially pics and scanner for vin

Cons: Better integration with CRM

Dealer Rating
Reviewed by an Owner Aug 23, 2015
Recommended: NO
✅ Verified Rating

Pros:

Cons: High cost; poor to no support unless you lean on them hard; constant upselling pressure; inefficient or unfocused on your needs, centralized command structure meaning your issues have to get bounced around to many talking heads before a decision is made; poorly designed product with too few choices, too little service and lousy tech specs. Mostly outdated product which you may have the misfortune like I did of hearing them lie about-example: "Yes, our websites are Responsive" -a lie repeated by not only the sales rep but also by a Senior Technical rep. It's not Responsive-meaning it scales to any device, but has the same look (gui). Be careful of what the Sales rep tells you as well. From misrepresentation on what's included in your order to how they are going to implement your order, we found them to be on a level of flim-flam. No better than a carnival barker or fly-by-night sham artists. Every excuse imaginable was given on why they couldn't launch us on time. And the rep in charge of our product launch told us she was leaving on vacation half-way into our supposed launch date. If I could rate them a ZERO, I would. After owning several new car franchises over the course of the past 25 years as well as serving on the Dealer Advisory board to Cobalt and the Advertising boards of several of the Big 3 auto manufacturer's, I know bad management when I see it. Additionally, I am a techno-geek having built 2 dealership's PC's and being fluent in html. I own both PC's, Apple Macs, Ipads, Iphones, Android devices and am efficient in hundreds of software programs. These guys are really, really terrible and if you have the misfortune of ALREADY signing with them, WATCH OUT! Many vendors supply a much better product for 1/3 to 1/2 the cost. One more example of how bad these guys are: They can't even tell me how or if we are doing better than we were with our previous provider! They can't or won't review the analytics with us! Awful, awful-STAY AWAY!!

Dealer Rating
Reviewed by an Internet Salesperson Jan 22, 2015
Recommended: NO
✅ Verified Rating

Pros: Support tries their best but 8 times out of 10 then is nothing they can do.

Cons: It is an old system based on windows xp design it would seem, not user friendly if you manage 300 plus vehicles pricing and information will give you a brain tumor. Dealertrack's focus is not in their inventory solutions. Unless you like Headaches and pains pass on this feature. We have used it since 2009 and not very impressed with it.

Dealer Rating
Reviewed by a Dealer Professional Dec 2, 2014
Recommended: YES
✅ Verified Rating

Pros: Easy tool to use, with plenty of information. I especially like the True Target Pricing Tool. Also, plenty of on site support when needed and DJ Sardana is very helpful and accessible.

Cons: Something that could be improved is...


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