DealerSocket’s CRM enables dealers to differentiate from the competition and drive loyalty through the delivery of faster, more personalized, more convenient customer and employee experiences. With DealerSocket, dealers have access to a rich feature set through a modern interface, both of which are amplified by consistent, user-guided innovations.
Configured to meet the needs of each dealer, DealerSocket’s robust CRM scales and adapts to changing customer, business, and market needs. Seamless integration processes for service, desking, data mining, website leads, digital retailing, OEM feeds, and third-party data all function within the CRM. On the back end, the CRM offers extensive reporting options so dealers can readily identify areas for improvement and optimize spend. Unlimited automation workflows and dynamic messaging tools enable dealers to communicate, when and how it matters. The CRM layers business intelligence throughout every step of the sales and marketing process to help dealers provide meaningful, memorable experiences that keep customers coming back.