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Pros: Socket talk works great. It allows us to connect easily with our customers.
Pros: I am probably the only person in the dealership that uses it- its super user friendly and works really well.
Pros: It has the ability to send pictures and videos and is awesome
Pros: The upgrade has 450 characters now, before we were limited,. Now has emojis. Very convenient.
Cons: Have to up the customer prior to communicating
Pros: We love the Sockettalk service, Its awesome.
Pros: We love the chat tool that DealerSocket provides.
Pros: Socket talk is so convenient.
Pros: LIKE THAT I CAN COMMUNICATE AND RECORD TEXT MESSAGE CUSTOMER CONVERSATIONS ON THE CRM
Cons: CANNOT ATTACH TO MESSAGES, I.E. PICTURES
Pros: Easy to navigate, have not had problems
Pros: Socket Talk makes it easy to get instant messages to the dealership.
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