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DealerSocket

SocketTalk

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About the Product

SocketTalk is a tool that allows you to text customers from within the DealerSocket CRM. It saves all text communications in the notes, and has an opt in message that is sent.

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Product Summary

Star Rating Distribution:
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5
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

makes connecting easy
Reviewed by a BDC Manager June 27th
Recommended: YES
✅ Verified Rating

Pros: Socket talk works great. It allows us to connect easily with our customers.

Cons:

Super great
Reviewed by a BDC Manager June 13th
Recommended: YES
✅ Verified Rating

Pros: I am probably the only person in the dealership that uses it- its super user friendly and works really well.

Cons:

Love the pic and video option
Reviewed by an Internet Salesperson June 12th
Recommended: YES
✅ Verified Rating

Pros: It has the ability to send pictures and videos and is awesome

Cons:

Works well
Reviewed by a BDC Manager June 11th
Recommended: YES
✅ Verified Rating

Pros: The upgrade has 450 characters now, before we were limited,. Now has emojis. Very convenient.

Cons: Have to up the customer prior to communicating

Its awesome
Reviewed by an Internet Director June 6th
Recommended: YES
✅ Verified Rating

Pros: We love the Sockettalk service, Its awesome.

Cons:

User Friendly
Reviewed by a Group Executive June 3rd
Recommended: YES
✅ Verified Rating

Pros: We love the chat tool that DealerSocket provides.

Cons:

Convenient
Reviewed by a Controller May 30th
Recommended: YES
✅ Verified Rating

Pros: Socket talk is so convenient.

Cons:

DOES NOT GLITCH, RELIABLE
Reviewed by a Salesperson Sep 29, 2016
Recommended: YES
✅ Verified Rating

Pros: LIKE THAT I CAN COMMUNICATE AND RECORD TEXT MESSAGE CUSTOMER CONVERSATIONS ON THE CRM

Cons: CANNOT ATTACH TO MESSAGES, I.E. PICTURES

Good Product
Reviewed by a BDC Manager Sep 29, 2016
Recommended: YES
✅ Verified Rating

Pros: Easy to navigate, have not had problems

Cons:

Easy messaging
Reviewed by a BDC Manager Sep 28, 2016
Recommended: YES
✅ Verified Rating

Pros: Socket Talk makes it easy to get instant messages to the dealership.

Cons: None


Contact Info

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