SocketTalk

Pros: Socket talk works great. It allows us to connect easily with our customers.

Cons:

Pros: I am probably the only person in the dealership that uses it- its super user friendly and works really well.

Cons:

Pros: It has the ability to send pictures and videos and is awesome

Cons:

Pros: The upgrade has 450 characters now, before we were limited,. Now has emojis. Very convenient.

Cons: Have to up the customer prior to communicating

Pros: We love the Sockettalk service, Its awesome.

Cons:

Pros: We love the chat tool that DealerSocket provides.

Cons:

Pros: Socket talk is so convenient.

Cons:

Pros: LIKE THAT I CAN COMMUNICATE AND RECORD TEXT MESSAGE CUSTOMER CONVERSATIONS ON THE CRM

Cons: CANNOT ATTACH TO MESSAGES, I.E. PICTURES

Pros: Easy to navigate, have not had problems

Cons:

Pros: Socket Talk makes it easy to get instant messages to the dealership.

Cons: None