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Dealertrack

Dealertrack DMS

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Star Rating Distribution:
22
12
1
3
3
Rating by Job Title:

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About the Product


At Dealertrack we're reinventing the DMS to better serve the automotive businesses of today and of the future. We're not just making our technology more modern and our functionality more intuitive. We're focusing on our dealer relationships - going the extra mile to deliver unparalleled support.


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Last edited by Cache Walker on Jul 11, 2016

Product Summary

Product Overview
Dealertrack DMS Product Overview

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Star Rating Distribution:
22
12
1
3
3

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Awesome DMS!
Reviewed by a BDC Manager 16 hours ago
Recommended: YES
✅ Verified Rating

Pros: I love this DMS, it is easy to train and learn. Reports available are more than we can personally handle, nice to have extras.

Cons: None

Great Integration
Reviewed by a General Sales Manager 17 hours ago
Recommended: YES
✅ Verified Rating

Pros: This is a great DMS, it works very well with our CRM. I love how easy this is to use as a management tool. Love it!

Cons: None

Works pretty well
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: This DMS in and of itself is pretty awesome, it is an effective tool for management.

Cons: It took A LOT of work to get it to play nicely with our CRM.

Easy to use!
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: This DMS makes my life much easier. I love how easy it is to pull up customers and print out their application sheet to accompany their deals. Also tracks our inventory.

Cons: None

Absolute worst software launch I have ever encountered in my 30 years using a computer
Reviewed by a Controller April 5th
Recommended: NO
✅ Verified Rating

Pros: In comparison with the value received with CDK and R

Cons: Dealertrack mandated that all dealers migrate to their 2.0 version. They apparently did no testing of the new system with any real users. In light of the hours it takes for the system to update once an entry is posted, the cumbersome nature of mobility within the program, and the lack of consistency in any of the functions, someone in a position of authority needs to have a very pointed conversation with the parties responsible for the product

Technology is modern and functional!
Reviewed by a General Manager March 31st
Recommended: YES
✅ Verified Rating

Pros: Customer support is key with this product. Integrates will all other vendors!

Cons:

Great DMS
Reviewed by a Sales Manager March 29th
Recommended: YES
✅ Verified Rating

Pros: This is a breeze to use, pulls info from our CRM so we have a very good idea what and how our staff is doing. Customer service is great, they answer all questions we have and help us to find quick solutions.

Cons: None

Great DMS, especially for the price.
Reviewed by a Finance Manager/Director March 24th
Recommended: YES
✅ Verified Rating

Pros: Every DMS has a catch, this one is just about as good as the best but is 1/3 of the price. I really like the report tools and its ability to keep massive amounts of data neatly stored.

Cons: I wish that this product has a customer scrubbing tool, we get a large handful of duplicates.

Great DMS for our dealership
Reviewed by a Finance Manager/Director March 22nd
Recommended: YES
✅ Verified Rating

Pros: They are great, they just upgraded their system and it has made it much easier. Applications are easy to use and it is much faster. They have made serious improvements!

Cons: None

Easy to use!
Reviewed by a Service Manager March 22nd
Recommended: YES
✅ Verified Rating

Pros: This is a great system and it is simple to use!

Cons:


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Do you work for Dealertrack? Claim your company page now!

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