Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Denim Simkins

Denim Simkins Director, Fixed Ops

Exclusive Blog Posts

5 Avoidable Ways that Car Dealerships Can Reduce Staff or Customer Injuries and Liability

5 Avoidable Ways that Car Dealerships Can Reduce Staff or Customer Injuries and Liability

The National Automotive Dealer Association (NADA) data for 2016, revealed that there are 16,708 franchised dealerships in the United States, who sold a rec…

Tips on Finding and Hiring Salesmen Who Have Experience

Tips on Finding and Hiring Salesmen Who Have Experience

Your dealership can't thrive without an experienced sales force. The trickiest part of this equation is finding "rock star" salespeople to he…

New Site Links from Google in Mobile Search

New Site Links from Google in Mobile Search

In thinking of a mobile first world, Google has rolled out new site links to the search results on mobile search.  Historically, Google would award…

What Your Dealership Should Look for in Insurance Coverage

What Your Dealership Should Look for in Insurance Coverage

When a person decides to start a car dealership, insurance needs to be part of their planning. It is a requirement for a dealership to have vehicle insuran…

The Power Of A Physical Location In A Digital World

The Power Of A Physical Location In A Digital World

Everything is moving to digital, does that mean that your location isn’t valuable? New research shows that your physical location could be your most …

Use “together” and you will achieve more


9a887796cf5c0942895dbf9cfc37c00e.jpg?t=1

Looking forward to the New Year and in most of my conversations with executive level management about their fixed operations business, they have indicated that 2016 represents an opportunity to make a few little changes to have a really successful year. Some of these changes they point out are doing a better job handling the increased traffic or improving on the customer experience slightly to achieve high levels of customer satisfaction. All of these tactics are well deserved and certainly needed but I would suggest adding one more element to those tactics to maximize their effectiveness.

 

I have yet to have a discussion with any level of executive leadership that indicated the changes that they will be making to make the team stronger and yield better results. Here is a suggestion, invest your time into your people and help them build strong teams.

 

I recently read an article on HBR.com that discussed the importance of using the word “together” when developing your action plans for change or implementing a new policy. They continue stating that studies show a dramatic increase in the performance and engagement of an employee that is in a workplace with relatedness.

 

“The feeling of working together has indeed been shown to predict greater

motivation, particularly intrinsic motivation, that magical elixir of interest,

enjoyment, and engagement that brings with it the very best performance.”

 

As I read this article and related it to the automotive dealership I was constantly reminded that in most cases, under the same roof, three or four teams work very independently. The teams I am referring to are the Sales, Service and Parts teams. Although history would not indicate this is going to change anytime soon I would encourage any dealer to get everyone working together as a cohesive team.

 

“So what we need is a way to give employees the feeling of working as a team, even when they technically aren’t. And thanks to new research by Priyanka Carr and Greg Walton of Stanford University, we now know one powerful way to do this: simply saying the word “together.”

 

Two thousand and sixteen will be a great year for the automotive industry but we need to be aware of the cyclical nature of our business and what is looming out there in the years to come. I am reminded of a saying that applies here “you fix your roof on a sunny day.” So Today, lets focus on our people, build a well-informed cohesive team that is a ready for what the industry will throw at us.

Roger Conant
Interesting post and HBR piece. But the research pretty well agrees that men are, by nature, nurture, etc., not near the "collaborators" that women are. Not saying that is bad, good, or indifferent. That makes this one heck of a tough task! http://www.fastcompany.com/3020561/leadership-now/why-women-collaborate-men-work-alone-and-everybodys-mad

 Unlock all of the community & features  Join Now