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Jared Hamilton
From: Jared Hamilton
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Dennis Galbraith

Dennis Galbraith Chief Marketing Officer

Exclusive Blog Posts

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

One of the keys to making a profit is the upsell. If you want to claim a heftier commission, upselling is a necessity. However, upselling is an art that sa…

Most Valuable Insight Finalist - Jim Roach

Most Valuable Insight Finalist - Jim Roach

Using Artificial Intelligence to Prioritize Customer Engagement If only one salesman came to work today, what is the first opportunity he should act upo…

Stop Looking at CRM Lead Duplication Negatively

Stop Looking at CRM Lead Duplication Negatively

During some recent conversations, I’ve discovered that dealerships continue to mistakenly perceive CRM lead duplication badly. I strongly believe we …

Don’t Just Sell, but also Retain CPO Buyers

Don’t Just Sell, but also Retain CPO Buyers

By Ryan Williams, president, Fidelis PPM Customer loyalty does not necessarily translate into repeat business for your auto dealership. What drives meas…

2017 Presidents Club Insights - Patrick McMullen

2017 Presidents Club Insights - Patrick McMullen

Listen to what Patrick McMullen from MAXDigital has to say about the future of automotive, what dealers can do today to prepare, and how DrivingSales Presi…

Provision, and What It Means To Dealers

Happy Veterans Day to all who serve and have served! My friends at vAuto hope this day will also be remembered for the launch of their new product, Provision. As the press release (also posted on DrivingSales.com) noted, the tool  helps dealers know what vehicles to stock, what to pay for them, and where to find them. None of these tasks are new to dealers. My grandfather was buying used vehicles for resale prior to World War II, but here are the differences:

1.       The market for selling those vehicles retail is less forgiving. Transparency in the hands of consumers means dealers need to be operating at the highest possible level when it comes to procurement.

2.       The shopping radius for consumers and dealers has increased. Even if there are fewer dealerships in your region than there was years ago, the competition for clean, used vehicles has never been higher.

3.       If the cost of this tool is less than the value of the labor saved plus the value of improved procurement (efficiency plus effectiveness), then those who have it will enjoy a competitive advantage over those who do not. My grandfather bought cars pretty much the same way in the 80s as he did in the 30s. Your career won't be like that.

Improved profitability doesn't always come from doing things you didn't do before. Often it comes from doing what you've always done in a better way.

Using Provision might very well result in a competitive advantage for your store, but just buying Provision won't do a thing for your dealership. Don't buy it to try it. Buy it to change your business or wait until you are ready to. I've heard too many dealers say tools don't work when the truth was that their people were not working the tools. I look forward to the vAutos webinar at noon (EST) and reading reactions from dealers on DrivingSales.com.

Ed Brooks
I know that a number of Drivingsales folks have registered for today's webinar at noon eastern, 11 central (11-11-11 at 11am). Please note that GoToMeeting allows over 1000 to register, but only 1000 to attend. We are at over 1000 attendees. There are always a few no-shows BUT... I'd recommend that you get signed in early to make sure you have a "seat". Register here: http://bit.ly/tgEOq6
Ed Brooks
If you weren't able to attend Dale's webinar, it was recorded: here is a link http://bit.ly/s8oa4m

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