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Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
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Dennis Galbraith

Dennis Galbraith Chief Marketing Officer

Exclusive Blog Posts

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

One of the keys to making a profit is the upsell. If you want to claim a heftier commission, upselling is a necessity. However, upselling is an art that sa…

Most Valuable Insight Finalist - Jim Roach

Most Valuable Insight Finalist - Jim Roach

Using Artificial Intelligence to Prioritize Customer Engagement If only one salesman came to work today, what is the first opportunity he should act upo…

Stop Looking at CRM Lead Duplication Negatively

Stop Looking at CRM Lead Duplication Negatively

During some recent conversations, I’ve discovered that dealerships continue to mistakenly perceive CRM lead duplication badly. I strongly believe we …

Don’t Just Sell, but also Retain CPO Buyers

Don’t Just Sell, but also Retain CPO Buyers

By Ryan Williams, president, Fidelis PPM Customer loyalty does not necessarily translate into repeat business for your auto dealership. What drives meas…

2017 Presidents Club Insights - Patrick McMullen

2017 Presidents Club Insights - Patrick McMullen

Listen to what Patrick McMullen from MAXDigital has to say about the future of automotive, what dealers can do today to prepare, and how DrivingSales Presi…

How Will Right to Repair Impact Your Store?

Whether you are in sales or service, your store’s ability to compete with independent service shops and chains has a huge impact on your future. Now that the Massachusetts version of Right to Repair is going to be adopted nationally, manufacturers will no longer be able to provide dealers with a competitive advantage. Independents will have equal access to online information. By 2018, manufacturers will no longer be able to develop systems requiring proprietary equipment for diagnostic testing.

Leading dealers are already fighting back with aggressive pricing on key items, rapid parts delivery systems, fantastic service, and a new focus on marketing service. The result is far more service business, more customer relationships, and record vehicle sales. Franchised dealers can compete with independent service providers, but it requires great marketing, great systems, and execution to match. The deal is finalized yet, but it's close. How will your store fair in months and years ahead?

Philip Abbett
Something to consider. How will this relate to franchised dealers that want more access to other makes data? Could make it interesting for dealers wanting to grow their "all makes" service business. If it's coming anyway, we need to embrace and own the change!

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