Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×

Automotive Dealership New Car

Best ideas and resources for the automotive New Car department.

New Car Ratings  Rate a Vendor

Reviewed by a General Manager 12 hours ago
Recommended: YES
✅ Verified Rating

Pros: I've used a lot of CRM's and it is the easiest to use so far. Anytime we have a problem, they fix it right away. We've even had a customer support representative come to our dealership to help us fix some things. We also use their desking solution and have nothing negative to say at all.

Cons: None.

Reviewed by a Marketing Director 12 hours ago
Recommended: YES
✅ Verified Rating

Pros: We use it for BDC appt setting, generating sales activity, and desking. Their customer support sets them apart from any other CRM that I have used. You can connect w/ a human 99.9% of the time and they are very helpful. We are one of their original dealerships and don't plan on changing!

Cons: Their email service works fine and isn't very robust. I also wish that they had better integration with different social media platforms.

Reviewed by a General Manager 13 hours ago
Recommended: YES
✅ Verified Rating

Pros: We have used Dealerslink for a few years now. They have great customer service, and an awesome plattform. We plan on staying with them.

Cons: The only issue we have has is that occasionally the system will go down because of fixes on their end. We don't get notified when that happens so it would be nice on our end to have a heads up.

Reviewed by a General Manager 13 hours ago
Recommended: YES
✅ Verified Rating

Pros: Their deal dashboard shows everything that you would possibly need to work a deal (customer info, vehicle, trade, credit etc). They also have excellent customer service and training. Anytime we have an issue, they pick up their phone and get it resolved very quickly. Great to work with!

Cons: Dated. Doesn't integrate with certain vendors. Don't have the ability to work several deals at once and multi-task.

Reviewed by a General Manager 13 hours ago
Recommended: YES
✅ Verified Rating

Pros: Very easy to use. I love that they provide training so my salespeople understand how to use it. They also have amazing customer support and always help me out in a very timely manner. We don't currently use their desking tool but I plan on getting started with that soon. Very highly recommended!

Cons: The only thing I would recommend is that the continue to improve their mobile app.

Recent Blog Posts sortcreate  Become a Blogger chevron_right

Equifax Appoints Lena Bourgeois as Automotive General Manager

Equifax Appoints Lena Bourgeois as Automotive General Manager

Equifax (NYSE: EFX) has named Lena Bourgeois as automotive general manager, responsible for driving customer value and accelerating company growth in the a…

The Art of Selling Electric Vehicles

The Art of Selling Electric Vehicles

*This article previously appeared in the Reynolds and Reynolds FUEL monthly newsletter* By Corey Walls At this point, every automotive retailer has h…

ASKAaron: Setting Up Your Dealership for Success with Digital Retailing

ASKAaron: Setting Up Your Dealership for Success with Digital Retailing

Setting Up Your Dealership for Success with Digital Retailing Retail Automotive, as an industry doesn’t make meaningful change or advancement unti…

Pricing Trends on 2020 & 2021 Models

Pricing Trends on 2020 & 2021 Models

Things are picking up as we head into the end of the year! Looking at inventory and pricing trends nationwide, as of last week: - 2021 models make up 32…

How to Maximize Dealership Profitability With a Homegrown Inventory

How to Maximize Dealership Profitability With a Homegrown Inventory

Faced with tightening margins, low vehicle inventories and a narrowing opportunity to rebound in 2020, auto dealers are looking for additional ways to maxi…

 Unlock all of the community & features  Join Now