One of the keynote speakers for DSES 19, Clint Pulver spoke in detail about the types of managers we encounter. One of those managers is the “removed” manager. The one that can wreak chaos on your dealership. A few years ago I wrote an article “Top Reasons to Avoid the Coin-Operator State of Mind: Machines Don't Have Emotions” the idea that executive management can in many ways set the tone for their managers. That tone, if not managed in an effective way can and will cause for turn-over.
More importantly, as we have to cultivate a new culture, one that attracts the right talent - it is imperative that we manage our managers effectively - where we are responsible for curating an environment that fosters creativity, leadership, and growth.
How have you restructured your management style to be in alignment with your team?