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Jared Hamilton
From: Jared Hamilton
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Derrick Woolfson

Derrick Woolfson Business Development Manager

Exclusive Blog Posts

Customer Lifetime Value

Customer Lifetime Value

  We sat down with Jon Rossman at DSES to see what he thinks about the challenges facing automotive today. Companies need to be looking to …

A Big Reason People Leave Your Website and Don’t Come Back

A Big Reason People Leave Your Website and Don’t Come Back

I intended to write about the renewed importance of service videos on a dealership’s website. A resource I had lined up changed my topic in about…

Some Car Buying Tips for Customers

Some Car Buying Tips for Customers

Car dealerships are known for being stressful places. It can be very difficult to resist pressure from a skilled vehicle salesperson—and customers sa…

The Easiest Thing to Do to Speed Up Your Site

The Easiest Thing to Do to Speed Up Your Site

    We sat down with Britney Muller, Senior SEO Scientist at Moz, during DSES to discuss all things marketing and SEO. The speed of…

Digital Finance SOS – Is Digital Retailing the Answer? (Part 3)

Digital Finance SOS – Is Digital Retailing the Answer? (Part 3)

Part Three: What is Digital Retailing's Impact on Dealers and Consumers? Digital Retailing is all about giving the customer what they want – a…

What Are You Doing For Service Advisor Training?

Training is essential for any position, but even more important for your service advisors! If the customer continues to service their vehicle with your dealership, the more likely they are going to purchase another vehicle from you!

One of the top things your service advisors could always use a refresher course on are both keeping the customer informed, and completing the walk-around. There is nothing worse than driving into the service lane to not be greeted and or acknowledged. 

When is the last time you training your service advisors? 

Here is an article I wrote on the top five reasons your service advisors need training! 

 

 

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