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Dominion Dealer Solutions

Dominion CRM

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About the Product

Dominion CRM allows dealers to attract, retain and manager their customers by utilizing campaign management, lead management and sales automation tools and more from a single Dominion platform. Designed for enterprise scalability, speed, performance and ease-of-use, our web-based CRM platform uses the latest technology, which grows to meet your dealership’s changing needs. Whether your dealership needs an ILM or full CRM tool, enterprise or single point solution, Dominion CRM manages it for you. Dominion’s CRM helps auto dealers to generate the most profitable customer relationships possible.

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Product Summary

Star Rating Distribution:
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4
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0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Love it!
Reviewed by Internet Director January 4th
Recommended: YES
✅ Verified Rating

Pros: I have no complaints about this CRM system, works great!

Cons:

We have both CRM and DMS with Dominion..wish we didn't
Reviewed by an Internet Director Nov 30, 2017
Recommended: NO
✅ Verified Rating

Pros:

Cons: Antiquated and hard to manage. Slow response!

Great Customer Service!
Reviewed by an Internet Salesperson Oct 2, 2017
Recommended: YES
✅ Verified Rating

Pros: Everything is up to date and easy to use! Keeps us up to the minute!

Cons:

worst CRM!
Reviewed by a BDC Manager Aug 7, 2017
Recommended: NO
✅ Verified Rating

Pros:

Cons: when I have a problem, I can't make them understand my needs. It is so frustrating to need help and have no customer support!

Easy access to all of your clinets to schedule, organize, and tools. Awesome software!!!
Reviewed by a Dealer Professional Jun 29, 2017
Recommended: YES
✅ Verified Rating

Pros: Seamless access at your fingertips.

Cons:

Simplistic and hard to acess
Reviewed by an Internet Salesperson May 22, 2017
Recommended: NO
✅ Verified Rating

Pros:

Cons: Can't get leads. no communication updates.. It's just antiquated!

Awesome CRM
Reviewed by an Internet Salesperson Apr 20, 2017
Recommended: YES
✅ Verified Rating

Pros: This is a great CRM, I would not personally change a thing about it. We are about to update it and I look forward to being web based rather than server based. Good customer service, although we don't talk to them much because we do not have issues with it.

Cons: None

Solid CRM
Reviewed by an Owner Apr 12, 2017
Recommended: YES
✅ Verified Rating

Pros: This is the first CRM I have used that qualifies as 'easy to use'. We have used some of the worst ones on the market, and this is a drastic change. I believe it competes with any of the best ones out there. Customer service has been responsive and attentive since we signed up.

Cons: None

Stone age technology
Reviewed by a Salesperson Mar 17, 2017
Recommended: NO
✅ Verified Rating

Pros: Did very basic functions that all CRMs can do.

Cons: If you want to feel frustrated, go ahead and try this CRM out. Anytime I wanted to switch between pages or customers, it took about 10 extra steps than it should have. If you wanted to print a page, you mind as well need a power of attorney. Good luck!

Works well
Reviewed by a Salesperson Mar 10, 2017
Recommended: YES
✅ Verified Rating

Pros: This is a pretty good option for a CRM. Seems like it is pretty similar to most, keeps customers organized and easy to pull up.

Cons: I am not a fan that they use a standard ticket system, it would be nice if customer service was more personalized.


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