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Dominion Dealer Solutions

Dominion CRM

 Rate Product
Star Rating Distribution:
11
6
5
6
1
Rating by Job Title:

Contact Info

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About the Product

Dominion CRM allows dealers to attract, retain and manager their customers by utilizing campaign management, lead management and sales automation tools and more from a single Dominion platform. Designed for enterprise scalability, speed, performance and ease-of-use, our web-based CRM platform uses the latest technology, which grows to meet your dealership’s changing needs. Whether your dealership needs an ILM or full CRM tool, enterprise or single point solution, Dominion CRM manages it for you. Dominion’s CRM helps auto dealers to generate the most profitable customer relationships possible.

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Product Summary

Star Rating Distribution:
11
6
5
6
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

New to us, so far I give it a 3
Reviewed by BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: I like the ability to include brochures, and the texting is easy.

Cons: The follow up processes could be improved.

Happy with it
Reviewed by BDC Manager April 4th
Recommended: YES
✅ Verified Rating

Pros: Autobase - We just installed it, and so far so good!

Cons:

Always works!
Reviewed by Internet Director April 3rd
Recommended: YES
✅ Verified Rating

Pros: We use Dominion's Autobase CRM. I give it 5 stars. It's easy to use, never any issues, and always seems to work!

Cons:

Old fashioned way of taking care of business.
Reviewed by a Salesperson April 3rd
Recommended: NO
✅ Verified Rating

Pros:

Cons: We missed a lot of leads and contacts using this system. tracking was terrible.

This CRM is too hard to manage
Reviewed by a Dealer Professional April 2nd
Recommended: NO
✅ Verified Rating

Pros:

Cons: Isn't compatible with other tools. Can't interpret between service and parts.

Too many constant problems.
Reviewed by a Sales Manager March 14th
Recommended: NO
✅ Verified Rating

Pros:

Cons: We were missing deals. Too much time spent trying to fix problems. We just changed to Elead1 and the difference is astounding.

EZ to use, but wish it was web based
Reviewed by Internet Director March 12th
Recommended: YES
✅ Verified Rating

Pros: Ease of use is the best thing about it.

Cons: They are missing some features, they don't have a mobile app, they are not web based.

It's very user friendly, easy to use
Reviewed by Internet Director March 7th
Recommended: YES
✅ Verified Rating

Pros: We've been with this product for years, I love its ease of use.

Cons:

Love it!
Reviewed by Internet Director January 4th
Recommended: YES
✅ Verified Rating

Pros: I have no complaints about this CRM system, works great!

Cons:

We have both CRM and DMS with Dominion..wish we didn't
Reviewed by an Internet Director Nov 30, 2017
Recommended: NO
✅ Verified Rating

Pros:

Cons: Antiquated and hard to manage. Slow response!


Contact Info

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