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Pros: Nice looking interface now with the update. Easier to get around and update.
Cons: If I update more then 3-5 cars at a time it takes 5-10 minutes for the system to save the pricing and sometimes gets stuck in the saving mode and I have to re-verify the pricing change and so on. I have over 1000 vehicles in stock and this creates a huge amount of issues for me.
Pros: Great Service
Cons: Up until now, a little slow at technology...rolling out a new platform
Pros: Dealer Specialties is by far one of the best! Our local rep Jim is here on a daily basis taking photos and does an excellent job. Chris, his boss has been here when he Jim takes off despite hours of drive time. He is also so helpful when we have any issues. We had an issue with another provider, and Chris with DS has completely taken over and taken control of the situation so that we don't have to deal with it. He continually follows up. I have not experienced better customer service.
Pros: Scott is a hard worker. Would highly recommend
Pros: Scott does a good job.
Pros: They are the most recognized in Detroit area.
Cons: Horrible customer service. You can not go above your rep when there is a problem. He is overworked. Its like the place is ran on a shoe string.
Pros: Inexpensive tool that gets the job done. New tool coming to the market this year.
Cons: A little out dated and too many clicks to get results.
Pros: DS is working hard to regain their reputation in our city. Seems to have hired the right people this time.
Cons: Severely understaffed in my city. Way too long to get photos on the site.
Pros: Great company. Turn your inventory into a masterpiece with more pictures, text codes, etc.
Cons: No complaints.
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