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Doug Van Sach

Doug Van Sach Vice President, Strategy & Analytics

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Profile

Name: Doug Van Sach
Title: Vice President, Strategy & Analytics
Company: Affinitiv
Phone: Private
Location: Private , Private
Summary:
Doug’s insights have helped drive digital and multi-channel acquisition, retention, and loyalty programs across leading OEMs and dealer groups. As a customer retention thought-leader, Doug has also been a featured speaker at industry-leading conferences and authored articles for many industry publications.
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Recent Activity

Blog Posts

UpdatePromise Added as Contributing Member on Fortellis Automotive Exchange™ Platform

by Sarah McCarren 13 hours ago

UpdatePromise Added as Contributing Member on Fortellis Automotive Exchange™ Platform

by Sarah McCarren 13 hours ago
CHINO HILLS, CA – January 17, 2020 – UpdatePromise, a leading consumer experience provider for automotive&nb…
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When Service Advisors Say, “Hey, That’s MY Customer!”

by Jason Unrau 15 hours ago

When Service Advisors Say, “Hey, That’s MY Customer!”

by Jason Unrau 15 hours ago
To say that the dealership I worked at was Dog Eat Dog would put it mildly. It wasn’t just a competition to be at the top of the figurative servi…
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Chasing Your Tail or Serve, Serve, Serve the Customer

by Jim Flint 16 hours ago

Chasing Your Tail or Serve, Serve, Serve the Customer

by Jim Flint 16 hours ago
As we chase customers, we are starting to chase our tails. Not smarter than the average pup or kitten that wants to catch up to a non-achievable experie…
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In 2020, Resolve to Change Pay Plans

by Scot Eisenfelder 17 hours ago

In 2020, Resolve to Change Pay Plans

by Scot Eisenfelder 17 hours ago
New vehicle sales are slowing and increased pricing transparency is eroding front-end sales margins. I predict that increased F&I pricing transparency …
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Set Goals for the Year Not Just the Month!

by Derrick Woolfson Yesterday

Set Goals for the Year Not Just the Month!

by Derrick Woolfson Yesterday
Planning and setting goals for the year ahead is hard considering we tend to plan month by month especially when it comes to measuring success. So instead …
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