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The 5 Biggest Online Retailing Challenges

The 5 Biggest Online Retailing Challenges

As customer expectations continue to evolve, more and more dealers are turning to online retailing to reduce friction and surpass those expectations. Learn…

Drive Motors is now Modal

Drive Motors is now Modal

Today, we’re excited to announce that Drive Motors is now Modal, the transparent digital commerce platform for automotive. Our new name reflects our …

Drive Motors Lands New Partnership with Mercedes-Benz USA

Drive Motors Lands New Partnership with Mercedes-Benz USA

Recently, Mercedes-Benz USA selected Drive Motors as one of four certified vendor-partners for the Mercedes-Benz Digital Retailing Program to provide their…

The 5 Biggest Challenges to Effective Online Retailing

The 5 Biggest Challenges to Effective Online Retailing

As customer expectations continue to evolve, more and more dealers are turning to online retailing to reduce friction and surpass those expectations. …

The Fast and The Frictionless: How Dealers Are Increasing CSI by 30%

The Fast and The Frictionless: How Dealers Are Increasing CSI by 30%

In the disruption economy, you have to be willing to adapt if you want to survive. For car dealerships, that means recognizing that the car-buyer’s j…

Why Tesla's New Sales Model is an Opportunity for Dealers

Why Tesla's New Sales Model is an Opportunity for Dealers

Elon Musk recently announced plans to close most Tesla retail stores and pivot to a new retail model: online sales only. While there are man…

The Surprising Fact McDonald's Knows About Car Shoppers That Dealers Don't

The Surprising Fact McDonald's Knows About Car Shoppers That Dealers Don't

How can car dealers create a seamless experience in today's click-and-mortar world? Learn from McDonald's. McDonald's knows customers want more…

Is Your Website Driving Shoppers Away?

Is Your Website Driving Shoppers Away?

In today’s digital age, your website is your new showroom. Shoppers spend over 13 hours researching vehicles online. Your website may be your only ch…

Prepping for the Walking Dead? Prep for the Retailpocalypse Instead!

Prepping for the Walking Dead? Prep for the Retailpocalypse Instead!

The automotive industry is undergoing a dramatic transformation. Even longtime automotive executives like Bob Lutz think dealerships are ultimately do…

On Demand Webinar: Increase Profit $785 with Transparency

On Demand Webinar: Increase Profit $785 with Transparency

In case you missed my webinar with Wards Auto last week, it's now available on demand. Only 26% of car buyers actually filled …

The Future is Clear: How to Increase F&I Profit in the Transparency Economy

The Future is Clear: How to Increase F&I Profit in the Transparency Economy

Is your dealership transparent? We live in a world where people value, and often expect transparency. Customers go out of their way to find the information…

Ally Teams with Drive Motors to Provide Digital Financing to Online Car Shoppers

Ally Teams with Drive Motors to Provide Digital Financing to Online Car Shoppers

LAS VEGAS, March 22, 2018 – Ally Financial Inc. and Drive Motors today announced that they have entered into a strategic relationship naming Ally the…

The 3 Secrets to Earning Lifetime Loyalty

The 3 Secrets to Earning Lifetime Loyalty

What does it take to earn loyalty for life? Chances are your customers know, but aren't telling you. Luckily, we've got the inside scoop. Here are…

Stop Treating Customers Like Suspects - Build Trust with Transparency

Stop Treating Customers Like Suspects - Build Trust with Transparency

Imagine you are sitting in a room with one-way glass, like an interrogation room on a crime drama. Would you trust the stranger you can’t see on the …

Why Checkout Fails: The Top 3 Reasons Customers Leave Without Buying

Why Checkout Fails: The Top 3 Reasons Customers Leave Without Buying

Online checkout is a valuable tool you can use to deliver a better experience and earn more customers. Nearly 9 in 10 shoppers are more likely to buy from …

It's Transparency, Not Rocket Science

It's Transparency, Not Rocket Science

This week, Tesla launched a Roadster into space during the test flight of SpaceX's latest rocket. Like something out of a futuristic science …

Busting the Negotiation Myth

Busting the Negotiation Myth

Consumers hate the established car-buying experience. We’ve said it before. It’s a well-known fact throughout the automotive industry. Car deal…

Webinar Recording: Show with Your Showroom, Sell with Your Website

Webinar Recording: Show with Your Showroom, Sell with Your Website

In case you missed my webinar with Digital Dealer, you can watch the full recording here. 82% of customers take at least one test-…

Upcoming Webinar: Use Your Showroom to Show, Not Sell

Upcoming Webinar: Use Your Showroom to Show, Not Sell

Ecommerce is on the rise, and today's customers walk into your showroom better-informed than ever before. 9 out of 10 customers are more likely to…

Eyeglasses Are Exactly Like Cars - At Least in These 3 Key Ways

Eyeglasses Are Exactly Like Cars - At Least in These 3 Key Ways

Do you remember the last time you were in an eyeglasses store? Chances are it wasn’t particularly memorable or positive. People are over this type of…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Sell More by Selling Less: 3 Lessons from Apple

Sell More by Selling Less: 3 Lessons from Apple

If you’ve ever gone to an Apple store, or even just walked by, you’ve probably seen how packed they can become. People spend hours testing out …

Hit the Ground Running in 2018 with the Right Software (Part 2)

Hit the Ground Running in 2018 with the Right Software (Part 2)

The new year is here, and you might be thinking about your dealership’s strategy and goals for 2018. One of your goals might be finding the right sof…

How These 3 Dealers Are Using Online Checkout to Succeed in 2018

How These 3 Dealers Are Using Online Checkout to Succeed in 2018

The new year is here, and with it come new strategies and tools for success. We asked dealers: What do you hope online checkout will accomplish for your bu…

It’s the Most Wonderful Time of the Year… To Buy Software (Part 1)

It’s the Most Wonderful Time of the Year… To Buy Software (Part 1)

For dealerships, the holidays can be the busiest time of year. Customers are in a shopping mood, on the hunt for the perfect gifts for family, friends, and…

Wednesday Webinar: Put Customers in the Driver's Seat by Letting Them "Couch" Their Own Deals

Wednesday Webinar: Put Customers in the Driver's Seat by Letting Them "Couch" Their Own Deals

Customers want buying experiences that are easier, faster, and more transparent. 86% of consumers are willing to pay more for a better experience. When it …

Online Car Orders Grew 164% on This Astonishing Day over Thanksgiving Weekend

Online Car Orders Grew 164% on This Astonishing Day over Thanksgiving Weekend

How did your dealership do over Thanksgiving weekend? Last week, we predicted that online car orders were likely to double on Black Friday and Cy…

Why 86% of Buyers Will Pay More If You Put Them in the Driver's Seat

Why 86% of Buyers Will Pay More If You Put Them in the Driver's Seat

By 2020, customer experience is predicted to overtake price and product as the key differentiator between brands. Companies like Amazon and Zappos continue…

The Surprising Thing Madera Toyota is Most Thankful For

The Surprising Thing Madera Toyota is Most Thankful For

In the spirit of Thanksgiving, we want to share a story from our friends at Madera Toyota. They’re thankful for a lot of things, and they’…

Black Friday & Cyber Monday: Online Car Sales Likely to Double

Black Friday & Cyber Monday: Online Car Sales Likely to Double

Retail giants like Walmart, Best Buy, and Target aren’t the only places that get crazy on Black Friday. Customers are busting down the figurative doo…

Put Customers in the Driver's Seat - It's Better for Your Bottom Line

Put Customers in the Driver's Seat - It's Better for Your Bottom Line

Traditionally, dealerships have completely controlled the car-buying process, and customers have, in many respects, simply been along for the ride. This me…

One Simple Method to Increase Your F&I Profit

One Simple Method to Increase Your F&I Profit

Today’s consumers hate waiting. We live in a world where instant-gratification is the norm – buy a product online and you can have it delivered…

How to Evaluate Vendors at Your Next Trade Show

How to Evaluate Vendors at Your Next Trade Show

When you walk into a trade show with hundreds of vendors and only a short amount of time between keynotes and breakouts, it can be a little overwhelming. Y…

MOBILE FIRST: THE KEY TO SUCCESSFUL WEBSITE DESIGN

MOBILE FIRST: THE KEY TO SUCCESSFUL WEBSITE DESIGN

Dealerships are always looking for the newest and most effective ways to reach potential customers. Over the past several years, we’ve seen a drastic…

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