Pros: Easy to use, extremely intuitive interface. Mobile app is built just like the desktop UI, simple yet feature driven. Great response by account management and support when issues arise and are willing to go the extra mile to get things working. They've built a solid foundation with current feature set and we should expect added features that other CRMs can't match. If you're looking for tool to give your sales staff an edge. This is it.
Cons: Little hiccups sometimes are a pain to deal with. Support and implementation needs more structure to keep track of issues or requests for improvement.
Pros: Industry leading artificial intelligence (text and email). If you connect with more customers you will sell more cars, they can measure engagement. They also integrate with most DMS. Desking tool is fast, accurate, and easy to use.
Pros: Easy to use Log calls Email Text Record videos
Pros: Client engagement and sales rep accountability
Cons: Desking proposals
Pros: Fully integrated CRM, with compliant text, video, Artificial Intelligence, desking. Excellent service. Mobile friendly, and intuitive design. Built for engaging the customer, not for checking completed tasks.
Pros: Drive Centric has many capacities that benefit our staff such as the video implementation, text to consumers, daily work plan, and an overall simplistic interface for managing your pipeline of customers/prospects. Great support staff that is willing to come out to your store when needed for training or tweaking of rules to better suite your business model.
Pros: email, text, video and call right from the customer profile. It does everything well including measuring customer engagement, how they like to engage ect. Customer support for everyone at the click of a chat window.
Cons: Haven't found any, we have been with DriveCentric for almost 2 years
Pros: Great features and great support.
Pros: saves time when adding new and used vehicles
Cons: minor quirks that have been brought to their attention
Pros: I have been using this CRM from quite a while, and have had a lot of exposure to others and this is by far my favorite. Interface is very user friendly. Also love the video technology.
Cons: None at all.
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