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DriveCentric

DriveCentric CRM

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Star Rating Distribution:
42
3
0
1
0
Rating by Job Title:

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About the Product


DriveCentric offers a simple yet powerful interface that anyone can use. Its intuitive design makes it simple for salespeople to do their job β€” sell cars. No more jumping between multiple confusing systems; DriveCentric consolidates everything into one rich user experience. http://www.drivecentric.com/products

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Last edited by Andy Reff on Aug 29, 2016

Product Summary

Star Rating Distribution:
42
3
0
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Shhhh. It's a game-changer of a product but don't tell anyone.
Reviewed by a Dealer Professional September 1st
Recommended: YES
✅ Verified Rating

Pros: Easy to use, extremely intuitive interface. Mobile app is built just like the desktop UI, simple yet feature driven. Great response by account management and support when issues arise and are willing to go the extra mile to get things working. They've built a solid foundation with current feature set and we should expect added features that other CRMs can't match. If you're looking for tool to give your sales staff an edge. This is it.

Cons: Little hiccups sometimes are a pain to deal with. Support and implementation needs more structure to keep track of issues or requests for improvement.

This has been awesome!
Reviewed by a Dealer Professional August 16th
Recommended: YES
✅ Verified Rating

Pros: Industry leading artificial intelligence (text and email). If you connect with more customers you will sell more cars, they can measure engagement. They also integrate with most DMS. Desking tool is fast, accurate, and easy to use.

Cons:

BEST CRM EVER
Reviewed by an Internet Salesperson August 11th
Recommended: YES
✅ Verified Rating

Pros: Easy to use Log calls Email Text Record videos

Cons: None

The training and install that Drive Centric provided was fantastic. Great customer service
Reviewed by a BDC Manager August 4th
Recommended: YES
✅ Verified Rating

Pros: Client engagement and sales rep accountability

Cons: Desking proposals

We left eLeads and moved to DriveCentric and never looked back
Reviewed by a Group Executive July 25th
Recommended: YES
✅ Verified Rating

Pros: Fully integrated CRM, with compliant text, video, Artificial Intelligence, desking. Excellent service. Mobile friendly, and intuitive design. Built for engaging the customer, not for checking completed tasks.

Cons:

David Fultz

Thanks for taking the time to review. You get it... We did not want to build around tasks. Tasks are important to guide but engaging with customers and making it fast and easy - thats what will take us to the next level. Thanks again for taking the time. love the feedback.

they are the best CRM!
Reviewed by a Finance Manager/Director July 7th
Recommended: YES
✅ Verified Rating

Pros: Drive Centric has many capacities that benefit our staff such as the video implementation, text to consumers, daily work plan, and an overall simplistic interface for managing your pipeline of customers/prospects. Great support staff that is willing to come out to your store when needed for training or tweaking of rules to better suite your business model.

Cons: none

Best CRM we have found from customer engagement to owner follow up.
Reviewed by an Owner June 14th
Recommended: YES
✅ Verified Rating

Pros: email, text, video and call right from the customer profile. It does everything well including measuring customer engagement, how they like to engage ect. Customer support for everyone at the click of a chat window.

Cons: Haven't found any, we have been with DriveCentric for almost 2 years

Big fan of this CRM.
Reviewed by a General Sales Manager June 8th
Recommended: YES
✅ Verified Rating

Pros: Great features and great support.

Cons: None.

easy to use
Reviewed by a Salesperson June 8th
Recommended: YES
✅ Verified Rating

Pros: saves time when adding new and used vehicles

Cons: minor quirks that have been brought to their attention

Best CRM out there
Reviewed by a Dealer Professional April 21st
Recommended: YES
✅ Verified Rating

Pros: I have been using this CRM from quite a while, and have had a lot of exposure to others and this is by far my favorite. Interface is very user friendly. Also love the video technology.

Cons: None at all.

David Fultz

Thanks so much for your feedback. Its great to know we are on the right track. If you ever have any input, please let me know on Support. Making sure we are focused on the right features is critical. Thanks again and keep the feedback coming. :)


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