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DriveCentric

DriveCentric CRM

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About the Product


DriveCentric CRM dealership software drives efficiency and higher engagement to help boost sales and grow profit. Drive CRM tools are designed in a way that's simple to use, from lead origination to deal closing, offering flexible, customizable processes to fit your unique needs. DriveCentric is OEM certified by most manufacturers and integrates all major DMS providers. To learn more, visit drivecentric.com.

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Product Summary

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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Just an outstanding Tool, they are constantly updating to the ever changing world we live.
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Video, Reports, Support, They do an outstanding job!

Cons: None

Excellant
Reviewed by a Salesperson April 2nd
Recommended: YES
✅ Verified Rating

Pros: Drive Centric is very easy to use.

Cons:

Engagement with customer is excellent. Simple to see what is happening with entire staff
Reviewed by a General Sales Manager February 3rd
Recommended: YES
✅ Verified Rating

Pros: Great product. Can see what is happening with all communications and step in to solve problems and get transactions done. Great for internet leads. Genius pk is very helpful to get customer to respond

Cons: very few cons maybe the form not saving to CRM after complete

They are very responsive and quick to handle any questions, directions and IT help.
Reviewed by an Internet Salesperson January 26th
Recommended: YES
✅ Verified Rating

Pros: The product is pretty intuitive and easy to use.

Cons:

Thank you!
Reviewed by a Sales Manager Nov 21, 2020
Recommended: YES
✅ Verified Rating

Pros: Simple to use.. very help full staff

Cons: no cons at all

Excellent CRM system, even better staff relations
Reviewed by a Dealer Professional Nov 16, 2020
Recommended: YES
✅ Verified Rating

Pros: This CRM is hands down the best option for our company by far. DriveCentric allows our sales staff to easily track customers interactions and engage easier with customers through text, email, and phone calls. The user interface is the easiest out of any CRM and reporting is top notch. Want to know what's even better? The staff that oversees our account. Everyone in their company has been on our side and wants us to be successful. Our main contact, Connor Brett has got to be the best rep I have ever worked with. He helped us through every single transition phase and perfected every single step. He was a huge part of our success in our CRM service migration. He always knew what was going on with our account, always had the answers, and went above and beyond to help us be successful. After the transition, I can't help but reflect on how great Connor was with everything. I cannot thank him enough for his help. DriveCentric should give this guy a huge raise.

Cons: We wish made the switch sooner. There are no cons.

Outstanding support
Reviewed by an Owner Oct 17, 2020
Recommended: YES
✅ Verified Rating

Pros: Support Communication Desire to help

Cons: Takes a minute for a monthly reports to load

Easy to use and intuitive
Reviewed by a Dealer Professional Oct 12, 2020
Recommended: YES
✅ Verified Rating

Pros: Really great for newcomers, has deep dive analytic tools for experts and BDC

Cons: Sometimes gets a few minor bugs but they are always fixed within a week or so.

All in One
Reviewed by an Internet Director Oct 12, 2020
Recommended: YES
✅ Verified Rating

Pros: My favorite feature of DriveCentric is that it has AI, Video, and LiveRooms all in one. There is no need to have 3rd party plugins that do not interact with the CRM. The reports allow me not only to review ROI, but also effectiveness of the salespeople across showroom, phone and internet seperalty.

Cons:

Absolute best CRM available in the market. No Competition
Reviewed by a General Manager Oct 11, 2020
Recommended: YES
✅ Verified Rating

Pros: Finally a system that lets managers see what is going on in your digital showroom. Best text and video platform I have ever seen. This is what sells cars.

Cons: None that i could speak to


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