Pros: Great speed and accuracy. Support is very attentive as well.
Pros: Ease of use, support is always there to help with any questions and are always trying to find ways to improve. The dealership I'm at has been using this for some time now and our conversion rate of online inquires from what I was last told was around 30%.
Cons: Haven't found any cons. Program is very user friendly so there isn't really any learning curve with it.
Pros: There are some things I would change (like we all would) but overall a good system.
Pros: Best customer support hands down
Cons: Nothing yet.
Pros: Being new to DriveCentric have found it easy to navigate even if I simply use trial and error when in doubt.
Pros: Super easy to use. Even from my phone
Cons: Do not like the login stays for the next person to use mine!!!
Pros: Ease of use for the entire staff. The system is a one click system you don't have to jump around to find information or respond to customers. Management can see everything in real time which I find to be one of the best things about the CRM. Support is great and they respond in a timely manner.
Cons: Haven't run into any that were not fixed, by Drive.
Pros: Easy to manage and very flexible.
Pros: Everything you need in a CRM. Great AI, desking, reputation management , mobile app is convenient(videos, texting ) for salespeople etc. Most important ...Kick ass customer service !
Pros: This is so efficient and easy to manage with my BDC people. It makes us more productive and keeps us on top of things.
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