DriveCentric CRM

Pros: One of the best CRM's I have ever used. We have had some mixed results with the new updates they have been running, but if we have any problems we can just chat or send in a ticket and they instantly help us out. We have great interactions with them.

Cons:

Pros: We are still using them a year later and they still do okay. There's always bugs with the interface, but they are continuing to quickly update and fix their system and make things right. Support is always well given, they get back to us quickly.

Cons:

Pros: Great speed and accuracy. Support is very attentive as well.

Cons: None

Pros: Ease of use, support is always there to help with any questions and are always trying to find ways to improve. The dealership I'm at has been using this for some time now and our conversion rate of online inquires from what I was last told was around 30%.

Cons: Haven't found any cons. Program is very user friendly so there isn't really any learning curve with it.

Pros: There are some things I would change (like we all would) but overall a good system.

Cons:

Pros: Best customer support hands down

Cons: Nothing yet.

Pros: Being new to DriveCentric have found it easy to navigate even if I simply use trial and error when in doubt.

Cons:

Pros: Super easy to use. Even from my phone

Cons: Do not like the login stays for the next person to use mine!!!

Pros: Ease of use for the entire staff. The system is a one click system you don't have to jump around to find information or respond to customers. Management can see everything in real time which I find to be one of the best things about the CRM. Support is great and they respond in a timely manner.

Cons: Haven't run into any that were not fixed, by Drive.

Pros: Easy to manage and very flexible.

Cons: