Pros: Industry leading artificial intelligence (text and email). If you connect with more customers you will sell more cars, they can measure engagement. They also integrate with most DMS. Desking tool is fast, accurate, and easy to use.
Pros: Easy to use Log calls Email Text Record videos
Pros: Client engagement and sales rep accountability
Cons: Desking proposals
Pros: Fully integrated CRM, with compliant text, video, Artificial Intelligence, desking. Excellent service. Mobile friendly, and intuitive design. Built for engaging the customer, not for checking completed tasks.
Pros: Drive Centric has many capacities that benefit our staff such as the video implementation, text to consumers, daily work plan, and an overall simplistic interface for managing your pipeline of customers/prospects. Great support staff that is willing to come out to your store when needed for training or tweaking of rules to better suite your business model.
Pros: email, text, video and call right from the customer profile. It does everything well including measuring customer engagement, how they like to engage ect. Customer support for everyone at the click of a chat window.
Cons: Haven't found any, we have been with DriveCentric for almost 2 years
Pros: Great features and great support.
Pros: saves time when adding new and used vehicles
Cons: minor quirks that have been brought to their attention
Pros: I have been using this CRM from quite a while, and have had a lot of exposure to others and this is by far my favorite. Interface is very user friendly. Also love the video technology.
Cons: None at all.
Pros: Our store recently switched to DriveCentric and it has been an amazing experience so far. The overall look of DriveCentric is very modern, clean and appealing. The software's tools are incredibly helpful such as the opt-in text messaging, sending videos, AI, etc. Customer service is phenomenal within the chat. They reply within a few minutes and are always able to solve or explain any problems or issues. I highly recommend!
Cons: No cons so far :)
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