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DriveCentric

DriveCentric CRM

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Star Rating Distribution:
47
3
0
1
0
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About the Product


DriveCentric offers a simple yet powerful interface that anyone can use. Its intuitive design makes it simple for salespeople to do their job β€” sell cars. No more jumping between multiple confusing systems; DriveCentric consolidates everything into one rich user experience. http://www.drivecentric.com/products

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Last edited by Andy Reff on Aug 29, 2016

Product Summary

Star Rating Distribution:
47
3
0
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Smaller CRM with large support and options!
Reviewed by a Finance Manager/Director 6 days ago
Recommended: YES
✅ Verified Rating

Pros: Their trainings are great! Priced good and they always help and support!

Cons:

Smaller CRM with large support and options!
Reviewed by a Finance Manager/Director 6 days ago
Recommended: YES
✅ Verified Rating

Pros: Their trainings are great! Priced good and they always help and support!

Cons:

DriveCentric has been a wondeful tool for our dealerships. It is very user friendly.
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: User friendly, LOTS of data, the ability to text through the app and send videos. Tracking leads is very easy and sales staff find it beneficial to the job.

Cons: None

This is CRM
Reviewed by a General Manager Dec 7, 2017
Recommended: YES
✅ Verified Rating

Pros: Our go live was less than two weeks ago and we are seeing levels of customer engagement our previous provider could never deliver. Customers are even commenting top us how great our communication is with them. Easy to use, robust features and places the customer relationship at the center as the main focus. Exactly what CRM is supposed to do.

Cons: Competitors are going to find out and want to sign up too!

Easy and everything is included!
Reviewed by a Salesperson Nov 21, 2017
Recommended: YES
✅ Verified Rating

Pros: It's not complicated and yet it has man options! Support is good too!

Cons:

Very pleased! Love the CRM. So easy to use!
Reviewed by a BDC Manager Nov 21, 2017
Recommended: YES
✅ Verified Rating

Pros: The CRM is easy for all users from BDC, Sales Associates to Sales Managers. It makes reporting and accountability easy. The video integration makes a world of difference and is a huge time saver. The support and setup team rock as well!

Cons: Anytime you switch CRMs, life is hectic. But, at least with DriveCentric, it has been worth the transition for our team.

Shhhh. It's a game-changer of a product but don't tell anyone.
Reviewed by a Dealer Professional Sep 1, 2017
Recommended: YES
✅ Verified Rating

Pros: Easy to use, extremely intuitive interface. Mobile app is built just like the desktop UI, simple yet feature driven. Great response by account management and support when issues arise and are willing to go the extra mile to get things working. They've built a solid foundation with current feature set and we should expect added features that other CRMs can't match. If you're looking for tool to give your sales staff an edge. This is it.

Cons: Little hiccups sometimes are a pain to deal with. Support and implementation needs more structure to keep track of issues or requests for improvement.

David Fultz

Thank you for the great feedback. Let me know what the little hiccups are. I can scare you can get those to go away. Just need to know what those are and it will be done. We are working on a request board that everyone can see what we are developing and rate the feature they would like to see the most. This would help us to work closely with our partners to see what we should do next based on requests. This will open transparency to the entire process.

This has been awesome!
Reviewed by a Dealer Professional Aug 16, 2017
Recommended: YES
✅ Verified Rating

Pros: Industry leading artificial intelligence (text and email). If you connect with more customers you will sell more cars, they can measure engagement. They also integrate with most DMS. Desking tool is fast, accurate, and easy to use.

Cons:

David Fultz

Thanks for the Great Feedback. You said - Connect with more customers you will sell more cars. You are so right. We have a new Conversation Feature that will change the game. Please reach out to your account manager and we can turn it on for you. Thanks again!!!!

BEST CRM EVER
Reviewed by an Internet Salesperson Aug 11, 2017
Recommended: YES
✅ Verified Rating

Pros: Easy to use Log calls Email Text Record videos

Cons: None

The training and install that Drive Centric provided was fantastic. Great customer service
Reviewed by a BDC Manager Aug 4, 2017
Recommended: YES
✅ Verified Rating

Pros: Client engagement and sales rep accountability

Cons: Desking proposals

David Fultz

Thanks for the feedback. I noticed your con on proposal. If that is an issue, lets get on it. We can do any proposal you like. If you had an old one you loved, lets get that one loaded up for you. Reach back to me or your account manager. We can get that done. Thanks again for leaving a review. It really helps us out in getting the word out about DriveCentric. Really appreciate it!!!


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