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Jared Hamilton
From: Jared Hamilton
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A 5 Step Plan to Improve the People in Your Dealership

A 5 Step Plan to Improve the People in Your Dealership

Developing and improving the people in the dealership is the best way to get a solid ROI. Employees will work harder when they are cared for. Making the wo…

3 Key Metrics for Measuring the Inbound Phone Experience

3 Key Metrics for Measuring the Inbound Phone Experience

Call tracking and analytics firm, CallSource, recently released their first Inbound Phone Experience Study. The goal was to determine the impact on custome…

Making Deposits of Trust

Making Deposits of Trust

  Working with people is like a bank account. You are constantly making withdrawals and deposits of trust to help establish a working relat…

Improving Service CX: Dealing with Additional Services

Improving Service CX: Dealing with Additional Services

In our month-long series on improving the customer experience in the service department, we now look at the second-most common issue identified by cust…

MDP 033 | NADA: National Automobile Dealers Association

MDP 033 | NADA: National Automobile Dealers Association

#nada #nadashow #nada2020 #corksoakers Join David & David talking about The National Automobile Dealers Association, The NADA Show 2020 plus The Cat…

An Easy Way to Expand The Potential of Your Creative Content

 

 

Expanding current content for future content is a great way to get extra mileage out of the content you have created. An interview with an expert is one of the easiest ways to expand your creative content. You now have a video, scripts for different content pieces that can prop up the video, as well as audio to use. Expand your content by thinking of everyplace that the content can be used when crafting it.

Martins Ville

How many of you did not know that what she was saying was correct and has been valid for almost a decade now? Why does it take the automotive industry so long to catch on to basic theories? Almost everybody knows a properly formatted post is good for any of the absent services that you advertise on. Did you? I've known this for 15 years.

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