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Jared Hamilton
From: Jared Hamilton
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Exclusive Blog Posts

Do You Really Have an Onboarding Process? You Need One Now.

Do You Really Have an Onboarding Process? You Need One Now.

Having an onboarding program for any of the positions within your dealership can not only save hundreds of thousands of dollars. It can also significantly …

3 Essential Things Every Dealership Needs

3 Essential Things Every Dealership Needs

  CRM’s have become so cumbersome to use that people avoid them. Eliminating manual entry into the CRM will create a better relations…

Facebook and Google My Business Posts

Facebook and Google My Business Posts

    If you are already putting posts on Facebook then you need to also put them on Google My Business. You already have the content…

A 5 Step Plan to Improve the People in Your Dealership

A 5 Step Plan to Improve the People in Your Dealership

Developing and improving the people in the dealership is the best way to get a solid ROI. Employees will work harder when they are cared for. Making the wo…

3 Key Metrics for Measuring the Inbound Phone Experience

3 Key Metrics for Measuring the Inbound Phone Experience

Call tracking and analytics firm, CallSource, recently released their first Inbound Phone Experience Study. The goal was to determine the impact on custome…

CDK Global Talks about Customer Success

NADA2019 was a busy time for DrivingSales.  We collected a lot of interviews from industry experts on topics impacting dealerships today.  Dan Flynn, President of North America for CDK Global sat down and discussed how they are defining and working toward customer success for their dealerships.

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