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Exclusive Blog Posts

Is the Service Department Keeping Customer Data Secure?

Is the Service Department Keeping Customer Data Secure?

A quick visit to the dealership for an oil change isn’t exactly the riskiest behavior someone can engage in. The routine procedure should do noth…

Evolution of a Dealership's Fixed Operations with Dave Foy | KPI Cafe Season 6 Episode 1

Evolution of a Dealership's Fixed Operations with Dave Foy | KPI Cafe Season 6 Episode 1

To kick off our newest season that's all about your dealership's fixed operations, Host Dane Saville is joined by the Fixed Ops Mastermind Dave Foy…

WEBINAR RECORDING - Five Ways to Grow Your Profits in the Second Half of 2020

WEBINAR RECORDING - Five Ways to Grow Your Profits in the Second Half of 2020

Discover strategies to identify and capture additional profit on every car deal. After months of uncertainty, we are seeing dealerships open their do…

Rock’s Rants: Purchase Orders

Rock’s Rants: Purchase Orders

Does your dealership have a purchase order (PO) system? Often when I ask this question in dealerships the answer is, “Sort of.” When I dig deep…

Even Loyal Dealership Service Customers Buy Tires Elsewhere

Even Loyal Dealership Service Customers Buy Tires Elsewhere

It’s widely known that dealerships still have a lot of ground to make up when it comes to selling tires. According to Modern Tire Dealer, auto dealer…

Create a Better Dealership Culture

 

Creating an environment where people can make mistakes and learn from them will enable employees to grow and win. Culture reflects leadership. A great boss allows their employees to grow and learn by making mistakes.

Arnie Malham knows how to build a sustainable and remarkable business culture. He is an expert on building culture-first companies. He grew one of the largest full-service advertising agencies in the country and went on to found BetterBookClub.com.

We asked Arnie what the biggest factor is in creating culture and he believes that employees who feel depended on and trusted will be higher contributors.

You will not want to miss his insight into building a dynamic culture where employees thrive.

Register for DSES today to see his presentation and discover how improving culture can create a meaningful change in your dealership.

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